Ricon B156, Service Manual

Page: 646 / 781

IP-FAX TROUBLESHOOTING PROCEDURES
B750 32 SM
Communication
Route
Item Action Remarks
Between e-mail
server and
internet
4. Router settings
Use the “ping” command
to contact the router.
Check that other devices
connected to the router
can sent data over the
router.
• Ask the administrator
of the server to check.
Between e-mail
server and
internet
1. Error message by
e-mail from the
network of the
destination.
•
Check whether e-mail
can be sent to another
address on the same
network, using the
application e-mail
software.
•
Check the error e-mail
message.
•
Inform the
administrator of the
LAN.