Ricoh P C311W, User Manual, Page: 182 / 224

When You Cannot Print Clearly
Problem Solution
The whole printout is blurred. • The paper being used may be damp. Use paper that has
been stored properly. See page 40 "Supported Paper".
• Select [Curl Prevented] in [Curl Prevention Mode] under
[System Settings].
• If you select [On] for [Economy Color] in the [Print
Quality] tab (PCL printer driver) or under [Printer
Features] (PostScript 3 printer driver), print will be at
lower density. For details, see the printer driver Help.
• The print cartridge is almost empty. If "Replace Print
Cartridge X" ("X" indicates the toner color) appears on
the screen, replace the indicated print cartridge.
• Condensation may have occurred. If rapid change in
temperature or humidity occurs, use this machine only
after it has acclimatized.
Toner smears appear on the print
side of the page. • The paper setting may not be correct. For example,
although you are using thick paper, the setting for thick
paper may not be specified.
Check the printer driver's paper settings.
See the printer driver Help.
• Check that the paper is not curled or bent. Envelopes can
be curled easily. Flatten out the paper before loading it.
See page 26 "Loading Paper".
• Set [Fixing quality improved] in [Fixing quality mode]
under [System Settings].
7. Troubleshooting
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