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Message
Explanation
Recommended Action
Check Paper Type
The paper type setting in the
tray # (1, 2, bypass) differs
from that of actual paper type in
the tray.
Load paper of the selected type
in the tray, and then press the
[Stop/Start] key to continue
printing.
Press the [Job Reset] key to
cancel printing.
Cover Open
The top or front cover is open.
Open and then close the top or
front cover.
Please Download
Controller FW could not be
downloaded.
Turn off the main power, turn it
back on, and then download
the controller FW again.
If the download fails again,
contact your sales or service
representative.
Incorrect Print Cart. #
Irregular print cartridge #
(Black, Magenta, Cyan or
Yellow) is set.
Replace the print cartridge to an
appropriate one. See
page 133 "Replacing the Print
Cartridge".
If the error message appears
even though the print cartridge
is attached correctly, use a dry
cloth to wipe the part of the print
cartridge that is in contact with
the machine.
Out of Paper: #
The indicated tray # (1, 2,
bypass) is out of paper.
Load paper into the indicated
paper tray.
See page 26 "Loading Paper".
Memory Overflow
This error occurs when FW
memory is not enough to save
the printing page.
Reduce the size of the data, and
then try the operation again.
7. Troubleshooting
158
Summary of Contents for P C311W
Page 2: ......
Page 82: ...Default Normal Normal Curl Prevented 4 Configuring the Machine Using the Control Panel 80...
Page 92: ...4 Configuring the Machine Using the Control Panel 90...
Page 108: ...10 Close the Web browser 5 Configuring the Machine Using Utilities 106...
Page 134: ...5 Configuring the Machine Using Utilities 132...
Page 158: ...6 Maintaining the Machine 156...
Page 165: ...Main unit 1 DUE319 3 2 1 DUE288 2 DUE289 Removing Paper Jams 163...
Page 166: ...3 DUE290 Waste toner bottle ECC168 Paper feed unit DUE320 1 7 Troubleshooting 164...
Page 196: ...8 Configuring Network Settings 194...
Page 222: ...MEMO 220 EN GB EN US EN AU M0EN 8504A...
Page 223: ......
Page 224: ...EN GB EN US EN AU M0EN 8504A 2021 2022 Ricoh Co Ltd...