Ricoh InfoPrint 1767 User Manual Download Page 136

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Press the button forward to insert the photoconductor while removing the casing.

Lift the bar up, and then press latch E5 down so that it holds the bar in position.

Close Door E.

Moving the printer

Before moving the printer

CAUTION:

The printer weighs 201 lb (91.2 kg); therefore, it requires at least four people or a properly rated

mechanical handling system to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure
your fingers are not under the printer when you set it down. Disconnect all cords and cables from the printer
before moving it.

136

Summary of Contents for InfoPrint 1767

Page 1: ...InfoPrint Color 1767 MT 4960 User s Guide S510 7083 00...

Page 2: ...t surface or component CAUTION To reduce the risk of injury from a hot component allow the surface to cool before touching it This product uses a ground fault circuit interrupter GFCI Monthly testing...

Page 3: ...pecialty media 23 Setting the Paper Size and Paper Type 23 Configuring Universal paper settings 23 Loading the 520 sheet trays 25 Loading the 520 sheet trays 25 Using A5 or statement paper sizes 27 Lo...

Page 4: ...lash memory device 49 Printing information pages 50 Printing a menu settings page 50 Printing a network setup page 50 Printing a font sample list 50 Printing a directory list 51 Printing the print qua...

Page 5: ...menu 79 Settings menu 80 Setup menu 80 Finishing menu 84 Quality menu 86 Utilities menu 89 PDF menu 91 PostScript menu 92 PCL Emul menu 92 PPDS menu 95 HTML menu 96 Image menu 97 Security menu 98 Netw...

Page 6: ...nter 138 Administrative support 139 Adjusting the brightness or contrast of the display 139 Disabling control panel menus 139 Adjusting Power Saver 139 Restoring the factory default settings 140 Encry...

Page 7: ...the booklet maker bin 151 Paper jam message remains after jam is cleared 151 Page that jammed does not reprint after you clear the jam 151 Solving print quality problems 152 Isolating print quality pr...

Page 8: ...Notices 163 Edition notice 163 Industry Canada notices 164 Power consumption 169 Index 171 8...

Page 9: ...nfigurations All printer models have standard network capability Basic model 1 Standard exit bin 2 Control panel 3 Standard 520 sheet tray Tray 1 4 Multipurpose feeder 5 Duplex unit Configured models...

Page 10: ...sheet tray Tray 3 6 1133 sheet tray Tray 4 7 Multipurpose feeder 8 Duplex unit 1 Standard exit bin 2 Control panel 3 Standard 520 sheet tray Tray 1 4 6 The Tandem tray module TTM holds 1560 sheets an...

Page 11: ...r bin 1 6 Finisher bin 2 booklet maker 7 Standard 520 sheet tray Tray 1 8 10 The High capacity feeder includes 8 520 sheet tray Tray 2 9 867 sheet tray Tray 3 10 1133 sheet tray Tray 4 11 Multipurpose...

Page 12: ...or symbols on the display 4 Navigation buttons Press or to scroll through menu lists Press or to scroll through values or text that roll to another screen 5 Select Press to initiate action on a menu i...

Page 13: ...tion explain how to install the available cards you can also use them to locate a card for removal Available options Memory cards Printer memory Flash memory Fonts Firmware cards Bar Code and Forms IP...

Page 14: ...move them b Gently pull the cover and system board away from the printer and then remove it 2 Use the illustration below to locate the appropriate connector Warning System board electrical components...

Page 15: ...et before continuing Warning System board electrical components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or...

Page 16: ...hangeable CAUTION If installing a flash memory or firmware card after setting up the printer turn the printer off and unplug the power cord from the wall outlet before continuing Warning System board...

Page 17: ...ystem board Installing a printer hard disk CAUTION If installing a printer hard disk after setting up the printer turn the printer off and unplug the power cord from the wall outlet before continuing...

Page 18: ...hard disk to the mounting plate 1 Access the system board 2 Remove the mounting plate hard disk ribbon cable and attachment screws from the package 3 Attach the ribbon cable to the hard disk 4 Attach...

Page 19: ...card CAUTION Turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer turn them off as well and unplug any cables goi...

Page 20: ...erface card with the connector on the system board Note The cable connectors on the side of the optional card must fit through the opening in the faceplate 5 Push the internal print server or port int...

Page 21: ...crews and then turn them clockwise 3 Tighten the screws firmly Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable A USB port requires a USB cable Be sure to match...

Page 22: ...1 USB port 2 Ethernet port 22...

Page 23: ...Press repeatedly until the correct tray appears and then press 6 Press repeatedly until appears next to the correct size and then press 7 Press or repeatedly until the correct Paper Type setting appea...

Page 24: ...and then press Note Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting 2 Press to decrease the setting or to increase the setting and then pres...

Page 25: ...ray 1 and it may have one or more optional 520 sheet trays All 520 sheet trays support the same paper sizes and types Paper may be loaded in the trays in either the long edge or short edge orientation...

Page 26: ...se the paper Straighten the edges on a level surface 5 Load the paper stack with the recommended print side faceup Load the paper in either the long edge or short edge orientation as shown below Notes...

Page 27: ...Sensing setting does not affect the multipurpose feeder settings 1 Load either A5 or statement size paper in a paper tray 2 Make sure the printer is turned off 3 From the control panel press and hold...

Page 28: ...e process for loading paper Use these instructions to load paper in either tray 1 Grasp the handle and open the tray 2 Squeeze the length guide tab inward as shown and slide the guide to the correct p...

Page 29: ...ainst the edges of the paper 6 Insert the tray into the printer 7 If a different type of paper was loaded than the type previously loaded in the tray change the Paper Type setting for the tray from th...

Page 30: ...them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid tou...

Page 31: ...nd 12 x 19 paper sizes Do not exceed the maximum stack height by forcing paper under the stack height limiter Load envelopes with the flap side up Warning Never use envelopes with stamps clasps snaps...

Page 32: ...le letter A4 statement Load a different paper size to change the Paper Size setting for a tray automatically Paper Size settings for the multipurpose feeder are not automatic they must be set manually...

Page 33: ...tom Type x To change a Custom Type x name from the Embedded Web Server 1 Open a Web browser Note The computer must be connected to the same network as the printer 2 In the address bar type the IP addr...

Page 34: ...lways use paper between 100 and 300 Sheffield points however smoothness between 150 and 200 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects bo...

Page 35: ...paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same source mixing results in jams Do not use coated papers unless they are specific...

Page 36: ...ad facedown in the multipurpose feeder with the long edge of the paper entering the printer first Loading letterhead in the 520 sheet trays Long edge orientation Without finisher With finisher install...

Page 37: ...er Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 230 C 446 F without melting disco...

Page 38: ...ting temperature may wrinkle or seal envelopes Using labels Print samples on the labels being considered for use before buying large quantities When printing on labels From Print Properties or the con...

Page 39: ...card stock can withstand temperatures up to 230 C 446 F without releasing hazardous emissions Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting...

Page 40: ...8 5 x 13 in X JIS B4 257 x 364 mm 10 1 x 14 3 in X JIS B5 182 x 257 mm 7 2 x 10 1 in Legal 216 x 356 mm 8 5 x 14 in X Letter 216 x 279 mm 8 5 x 11 in Statement1 140 x 216 mm 5 5 x 8 5 in X X Tabloid...

Page 41: ...all automatic trays except the multipurpose feeder The multipurpose feeder can support both sizes 2 Measurements apply to simplex one sided printing only For duplex two sided printing the minimum siz...

Page 42: ...n and Bin 1 support 60 220 g m2 16 60 lb paper weights Bin 2 booklet maker supports 60 90 g m2 16 24 lb paper weights plus one additional cover weighted up to 220 g m2 60 lb Paper type Horizontal tran...

Page 43: ...The paper capacity is 50 sheets Finishing options are not supported in this bin Envelopes are routed here Universal paper is routed here when it is longer than 483 mm 19 in or shorter than 148 mm 5 8...

Page 44: ...g is supported only for widths between 8 in 203 mm and 11 7 in 297 mm with lengths between 7 2 in 182 mm and 17 in 432 mm Bin 2 booklet maker Bin 2 is available only when the booklet finisher is insta...

Page 45: ...Envelopes any size X X X SEF The paper is loaded in the short edge orientation The short edge of the paper enters the printer first Bi fold Each page is individually folded and stacked separately Book...

Page 46: ...be changed If a feature in Print Properties is unfamiliar open the online Help for more information Note Print settings selected from the driver override the default settings selected from the contro...

Page 47: ...s 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click Other Options and then click Print and Hold 4 Select your job type Confidential Reserve Repeat or Veri...

Page 48: ...Click OK or Print and then go to the printer to release the job 5 From the control panel press until Held jobs appears and then press 6 Press until appears next to your user name and then press 7 Pre...

Page 49: ...hnology File System or any other file system are not supported Before printing an encrypted pdf file enter the file password from the control panel You cannot print files for which you do not have pri...

Page 50: ...Menu Settings Page appears and then press Printing Menu Settings appears After the menu settings page prints Ready appears Printing a network setup page If the printer is attached to a network print a...

Page 51: ...e print quality problems 1 Turn the printer off 2 Hold down and while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear 4 Press until Prt Quality P...

Page 52: ...oard press Delete Canceling a print job from Mac OS 9 When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon A list of print job...

Page 53: ...de until it receives a page with color content Then it prints in color and does not switch to black only until it receives ten consecutive black and white pages Max Yield Switches from black to color...

Page 54: ...y to appear before removing a tray Do not load the manual feeder while the printer is printing Wait for Load Manual feeder with x to appear Push all trays in firmly after loading paper Make sure the g...

Page 55: ...e multipurpose feeder 4 Adjust the paper guides 6 280 282 Cover F Horizontal Transport Unit Open Cover F and then remove the jam 7 283 284 287 288 289 Door G Open Door G and then remove the jam For st...

Page 56: ...nts are removed 3 Push the green lever down 4 Close Door A 5 Press 230 231 paper jams 1 Open Door A by lifting the release latch and lowering the door CAUTION The inside of the printer might be hot To...

Page 57: ...the green lever and then pull the paper up and toward you Note Make sure all paper fragments are removed 3 Push the green lever down 4 Close Door A 5 Pull the multipurpose feeder down and then open Do...

Page 58: ...6 Remove the jammed paper 7 Close Door B 8 Press 241 paper jam 1 Open Door C 2 Pull the paper down and toward you Note Make sure all paper fragments are removed 3 Close Door C 58...

Page 59: ...4 Open Tray 1 and then remove any crumpled paper from the tray 5 Close the tray 6 Press 242 244 paper jams 1 Open Door D 2 Pull the paper down and away from the printer 59...

Page 60: ...l paper fragments are removed 3 Close Door D 4 Clear any crumpled paper from Trays 2 4 a Open Tray 2 and then remove any crumpled paper b Close Tray 2 c Open Tray 3 and then remove any crumpled paper...

Page 61: ...ve any jammed paper g Close the inside cover and then close Tray 4 5 Press 250 paper jam 1 Remove the paper from the multipurpose feeder 2 Flex the sheets of paper back and forth to loosen them and th...

Page 62: ...ide toward the inside of the tray until it lightly rests against the edge of the paper 5 Press 280 282 paper jams 1 Open Cover F 2 Remove the jammed paper 3 Close Cover F 4 Press Note If the paper jam...

Page 63: ...283 284 and 287 288 paper jams Covers knobs and handles located behind finisher Door G Cover knob or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 63...

Page 64: ...to the right and then remove any jammed paper Note If the paper is jammed in the rollers rotate Knob G3 counterclockwise 4 Move Cover G4 down and then remove any jammed paper 5 Move Cover G7 to the l...

Page 65: ...ide cover If the paper is jammed in the rollers rotate Knob G8 clockwise and then remove the jammed paper 8 Close Door G 9 Press 284 286 paper jams 1 Open Door H 2 Remove the jammed paper 3 Close Door...

Page 66: ...289 staple jam 1 Open Door G 2 Slide the G5 stapler toward the front of the finisher 3 Lift the lever and then remove the staple cartridge 66...

Page 67: ...4 Open the staple cover 5 Remove the jammed staple and then close the cover 6 Place the staple cartridge into the upper stapler 67...

Page 68: ...7 Open the lower staple drawer 8 Remove the staple cartridge identified on the display 9 Remove the jammed staples and then place the staple cartridge into the stapler 68...

Page 69: ...10 Close the staple drawer 11 Close Door G 12 Press 69...

Page 70: ...Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page Network x Setup Page Wireless Setup Page Profiles List NetWare Setup Page Print Fonts Print Dire...

Page 71: ...the status of the cyan yellow and magenta photoconductor units Black PC Unit Life Warning Replace Missing OK Normal Shows the status of the black photoconductor unit Waste Toner Box Near Full Replace...

Page 72: ...A3 A4 A5 JIS B4 JIS B5 Folio Legal Letter Statement Specifies the paper size loaded in each tray Notes Letter is the US factory default setting A4 is the international factory default setting For tra...

Page 73: ...e The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Custom Type x Specifies the type of paper loaded i...

Page 74: ...installed trays drawers and feeders are listed in this menu Configure MP menu Menu item Description Configure MP Cassette Manual Determines when the printer selects paper from the multipurpose feeder...

Page 75: ...ssy paper loaded in a specific tray Note Normal is the factory default setting Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Note Normal is...

Page 76: ...2 sided printing occurs for all jobs that specify Bond as the paper type Note Off is the factory default setting Letterhead Loading Duplex Off Determines whether 2 sided printing occurs for all jobs t...

Page 77: ...configured from the Embedded Web server or MarkVision The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Universal Setup menu These...

Page 78: ...tion options for output bins Notes Mailbox is the factory default setting The booklet maker bin Bin 2 cannot be linked to another bin Bin 2 folds all print jobs The Mailbox setting treats each bin as...

Page 79: ...r settings such as the TCP IP address information Notes This selection is available when more than one network option is installed This menu item appears only for network printers or printers connecte...

Page 80: ...alled correctly and working properly The page prints when this item is selected Settings menu Setup menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Ne...

Page 81: ...ner Alarm Staple Alarm Hole Punch Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are Off Single Continuous Notes Single is the fa...

Page 82: ...s whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks O...

Page 83: ...M is temporary Job Accounting On Off Specifies whether the printer stores statistical information about the most recent print jobs on the hard disk Notes Off is the factory default setting Off means t...

Page 84: ...ion to the printing on the front of the page Notes Long Edge is the factory default setting Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape...

Page 85: ...ette in order for MP Feeder to appear as a menu setting Multipage Print Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple page images be printed on one side of a sheet of paper This is...

Page 86: ...s available only for the 4 hole finisher This menu is available only when the finisher is installed Offset Pages None Between Copies Between Jobs Stacks copies or print jobs into staggered sets in an...

Page 87: ...ess settings RGB Brightness 6 6 Adjusts brightness in color outputs Notes 0 is the factory default setting 6 is the maximum decrease 6 is the maximum increase This does not affect files where CMYK col...

Page 88: ...erver Manual Color RGB Image Vivid sRGB Display Display True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display True Black sRGB...

Page 89: ...ural drawings maps electrical circuit diagrams and flow charts Notes Enhance Fine Lines is not available from the control panel menus To set Enhance Fine Lines from the software program with a documen...

Page 90: ...data by retrieving lost storage space Warning Do not turn off the printer while the flash memory is defragmenting Notes A flash memory option card must be installed in the printer and operating proper...

Page 91: ...To exit Hex Trace turn the printer off or reset the printer Coverage Estimator Off On Provides an estimate of the percentage coverage of cyan magenta yellow and black on a page The estimate is printe...

Page 92: ...fault setting Image Smoothing has no effect on images that are 300 dpi or higher in resolution PCL Emul menu Menu item Description Font Source Resident Disk Flash Download All Specifies the set of fon...

Page 93: ...mber of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but cannot be changed PCL Emula...

Page 94: ...Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Man Env Off None 0 199 Configures the printer to work with printer software or programs...

Page 95: ...nt is the factory default setting Print data maintains its position with respect to edge of the paper When Whole is selected document margins are calculated from the top left corner of the physical ed...

Page 96: ...ertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text In...

Page 97: ...u item Description Auto Fit On Off Selects the optimal paper size scaling and orientation Notes On is the factory default setting The On setting overrides scaling and orientation settings for some ima...

Page 98: ...24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Note Off is the factory default setting Network Ports menu TCP IP menu Use the following menu ite...

Page 99: ...enu Use the following menu items to view or set the Internet Protocol version 6 IPv6 information Note This menu is available only for network models or printers attached to print servers Menu item Des...

Page 100: ...d Network x menus Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes O...

Page 101: ...reduce the size of the parallel serial and USB buffers Changing this setting from the control panel and then exiting the menus causes the printer to restart The menu selection is updated Job Buffering...

Page 102: ...nter language specified in the Setup menu if the PCL SmartSwitch setting is Off NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication followi...

Page 103: ...printer is attached to an external print server through the USB port ENA Netmask none Sets the netmask information for an external print server that is attached to the printer using a USB cable Note T...

Page 104: ...enus causes the printer to restart The menu selection is updated Serial Buffer Disabled Auto 3k to maximum size allowed Sets the size of the serial input buffer Notes Auto is the factory default setti...

Page 105: ...n be received through the serial port Notes 9600 is the factory default setting 138200 172800 230400 and 345600 baud rates are only displayed in the Standard Serial menu These settings do not appear i...

Page 106: ...hernet Type II On Off Enables the Ethernet Type II frame type setting Note On is the factory default setting Ethernet SNAP On Off Enables the Ethernet Snap frame type setting Note On is the factory de...

Page 107: ...u consists of a series of Help pages that are stored in the printer as PDFs They contain information about using the printer and performing printing tasks English French German and Spanish translation...

Page 108: ...r the message to clear Canceling Wait for the message to clear Change src to x Press until Continue appears and then press if the paper was changed Press until Use Current appears and then press to pr...

Page 109: ...elete Delete all Delete all confidential jobs Press until Continue appears and then press to delete the specified job Press to delete the job Deleting Wait for the message to clear Disabling DLEs Wait...

Page 110: ...l and prevent menu changes Error reading USB drive Remove the device and wait for the message to clear The USB drive may be corrupted Flushing buffer Wait for the message to clear Formatting Disk x y...

Page 111: ...dcx Invalid Network Code You need to download valid network printing code for the internal print server The internal print server is a hardware option installed inside the printer Note Network code ma...

Page 112: ...Network x indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server No held jobs Wait for the message to clear No jobs to can...

Page 113: ...e paper from the standard exit bin to clear the message and continue printing Remove paper from bin x The specified output bin has reached its capacity Remove paper from the specified bin to clear the...

Page 114: ...r to clear the message and continue stapling Staples x low or missing Load the specified staple cartridge in the finisher to clear the message Submitting Selection Wait for the message to clear Tray x...

Page 115: ...rint job 34 Incorrect paper size check src Load the appropriate paper or other specialty media in the proper tray Press until Continue appears and then press to clear the message and print the job usi...

Page 116: ...DS font error Press until Continue appears and then press to clear the message and continue printing The printer cannot find a requested font From the PPDS menu select Best Fit and then select On The...

Page 117: ...55 Unsupported option in slot x 1 Turn the printer power off 2 Unplug the power cord from the wall outlet 3 Remove the unsupported optional interface card or internal print server from the printer sy...

Page 118: ...power off 2 Unplug the power cord from the wall outlet 3 Remove the excess flash memory 4 Connect the power cord to a properly grounded outlet 5 Turn the printer power back on 58 Too many trays attac...

Page 119: ...box press repeatedly until Show Me appears and then press Press until Continue appears and then press to clear the message and continue printing 84 Black pc unit life warning The black photoconductor...

Page 120: ...s low When the print becomes faded replace the toner cartridge To clear this message and continue printing press until Continue appears and then press 88 Replace color toner 1 The toner cartridge is e...

Page 121: ...y when a replacement supply item is needed or when maintenance is required To order photoconductors toner cartridges a waste toner box or other supplies contact the place where you purchased the print...

Page 122: ...els is displayed Printing a menu settings page Print a menu settings page to review the status of the supplies 1 Make sure the printer is on and Ready appears 2 From the control panel press 3 Press re...

Page 123: ...1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 5 E6 Door tab 1 Unpack the replacement waste toner box and accessories 123...

Page 124: ...r Warning To avoid overexposing the photoconductors do not leave the door open for more than 10 minutes 3 Grasp the E6 Door tab and then push the door down 4 Remove the old printhead lens cleaner from...

Page 125: ...5 Remove the waste toner box 6 Place the plastic cover over the waste toner box 7 Place the waste toner box in the recycling bag 125...

Page 126: ...8 Use the new printhead lens cleaner to clean the printhead lenses 9 Insert the new waste toner box 10 Place the new printhead lens cleaner in the notches of Door E 126...

Page 127: ...r E6 12 Close Door E 13 Remove all paper from the printer paper path Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality p...

Page 128: ...oner box 2 Door E6 3 Door E front door 4 Printhead lens cleaner 5 E6 Door tab 1 Open Door E front door Warning To avoid overexposing the photoconductors do not leave the door open for more than 10 min...

Page 129: ...ab and then push the door down 3 Remove the waste toner box 4 Locate and remove the printhead lens cleaner from Door E Note If you are replacing the waste toner box use the printhead lens cleaner that...

Page 130: ...printhead lens cleaner into the first printhead lens opening 6 Push the printhead lens cleaner all the way to the back of the lens and then pull it out 7 Clean the remaining three printhead lenses 8...

Page 131: ...e Replace the specified toner cartridge cyan magenta yellow or black when 88 Replace color toner appears The printer will not continue printing until the specified cartridge is replaced 1 Make sure th...

Page 132: ...printer door 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow shaped handle points toward the unlock symbol 5 Remove the cartridge by gently pulling it away f...

Page 133: ...ndle with the unlock symbol and then insert the toner cartridge all the way into the opening 7 Lock the cartridge by turning the arrow shaped cartridge handle clockwise until it points toward the lock...

Page 134: ...Open Door E front printer door Warning To avoid overexposing the photoconductors do not leave the door open for more than 10 minutes 2 Release the bar by pressing the E5 button located on the bottom o...

Page 135: ...4 Unpack the replacement photoconductor 5 Align and insert the end of the photoconductor 6 Remove the tape from the top of the photoconductor 135...

Page 136: ...the printer Before moving the printer CAUTION The printer weighs 201 lb 91 2 kg therefore it requires at least four people or a properly rated mechanical handling system to lift it safely Use the hand...

Page 137: ...is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Any cart used to move the...

Page 138: ...2 in 50 mm 2 2 7 ft 825 mm 3 1 4 ft 418 mm 4 4 in 100 mm 5 2 3 ft 693 mm Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit 13...

Page 139: ...o lock the control panel menus so that the settings cannot be changed from the control panel 1 Make sure the printer is turned off 2 From the control panel press and hold and while turning the printer...

Page 140: ...on a printer hard disk are not affected Encrypting the printer hard disk This functionality is available only when a printer hard disk is installed and working properly Warning All files and resources...

Page 141: ...be available Some data will continue to be processed while the printer is locked Reports such as user or event logs can be retrieved from a locked printer To lock control panel menus 1 Open a Web bro...

Page 142: ...for any IP communications to take place Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPv3 allows for encrypted and authenticated network connections It also lets a system support p...

Page 143: ...s Once a password is created it must be entered to access the Configuration and Reports pages of the Embedded Web Server An administrative password for the Embedded Web Server must be created before S...

Page 144: ...word and try again 7 Select a setting for each listed port and then click Submit There are three ways to configure the TCP and UDP network ports Disabled Port is disabled and never allows network conn...

Page 145: ...lugged into any surge protectors uninterrupted power supplies or extension cords Other electrical equipment plugged into the outlet is working The printer is turned on The printer cable is securely at...

Page 146: ...ady do not appear turn the printer off and contact Customer Support Error message about reading USB drive appears Make sure the USB drive is supported For information regarding tested and approved USB...

Page 147: ...you bought the printer Make sure printer cables are securely connected Check the cable connections to the printer and print server to make sure they are secure For more information see the setup docu...

Page 148: ...gs page and compare the settings for each tray If necessary adjust the settings from the Paper Size Type menu Note The multipurpose feeder does not automatically sense the paper size You must set the...

Page 149: ...Check the connection between the option and the printer Make sure the option is installed Print a menu settings page and check to see if the option is listed in the Installed Options list If the opti...

Page 150: ...re of the following Check the print server connections Make sure the internal print server is securely attached to the printer system board Make sure you are using the correct optional cable and that...

Page 151: ...The finisher will not accept letter or A4 size paper from the multipurpose feeder Load letter or A4 size paper in the short edge orientation in a 520 sheet tray Make sure the paper size is supported b...

Page 152: ...y in the long edge orientation 3 From the control panel press and hold and while turning the printer on 4 Release both buttons when Performing Self Test appears The printer performs its power on seque...

Page 153: ...aper size loaded Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective If...

Page 154: ...ble solutions Try one or more of the following Clean the printhead lenses The printhead lenses may be dirty A toner cartridge may be defective Replace the defective toner cartridge Are the photoconduc...

Page 155: ...ke sure the Paper Type setting matches the paper loaded in the tray Check the paper Avoid textured paper with rough finishes Is the toner low When 88 color toner low appears order a new cartridge Prin...

Page 156: ...on applies to Windows users only From the Quality menu change these settings Has the paper absorbed moisture due to high humidity Load paper from a fresh package Store paper in its original wrapper un...

Page 157: ...s for the paper size loaded Check the paper Make sure you are using paper that meets the printer specifications Solid color pages The printer may need to be serviced For more information contact Custo...

Page 158: ...aper loaded in the tray Toner specks These are possible solutions Try one or more of the following A toner cartridge may be defective Replace the toner cartridge Is there toner in the paper path Conta...

Page 159: ...color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is c...

Page 160: ...dark when they are projected Is there anything I can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest...

Page 161: ...labeled on the box through the selected color conversion table By examining Color Samples sets a user can identify the box whose color is the closest to the desired color The color combination labeled...

Page 162: ...The closer the value is to 1 the narrower the color sample range will appear 9 Click Print to print the detailed Color Samples set Contacting Customer Support When you call Customer Support describe t...

Page 163: ...rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively...

Page 164: ...cification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause un...

Page 165: ...egenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet LEXMARK INTERNATIONAL INC 1999 5 English Hereby Lexmark International Inc declares that this type of e...

Page 166: ...novenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Le...

Page 167: ...he telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance...

Page 168: ...e laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr de type NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre r gion ou pays Ce...

Page 169: ...of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered t...

Page 170: ...riod of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes 110V 45 minutes 220V 60 minutes By using the configuration menus the Power Saver Timeout can...

Page 171: ...it life warning 119 84 color pc unit life warning 119 84 Replace black pc unit 120 84 Replace color pc units 120 84 Unsupported color pc unit 120 867 sheet tray loading 28 88 color toner low 120 88 Re...

Page 172: ...s card stock 39 envelopes 37 labels 38 letterhead 35 transparencies 37 H hard disk disabling encryption 140 enabling encryption 140 installing 17 hard disk with adapter troubleshooting 150 held jobs 4...

Page 173: ...rt 41 supported by finisher 42 supported by printer 41 where to load 41 PCL Emul menu 92 PDF menu 91 port interface card 19 PostScript menu 92 Power Saver 112 adjusting 139 PPDS menu 95 print job canc...

Page 174: ...ing 108 Cancel not available 108 Canceling 108 Change src to x 108 Check src guides 108 Clearing job accounting statistics 108 Close cover x 109 Close door x 109 Copies 109 Deactivating PPDS Mode 109...

Page 175: ...printer 138 SNMPv3 142 Some held jobs will not be restored 114 Standard Bin Full 114 Standard Network menu 100 standard tray loading 25 Standard USB menu 102 Standard USB x menu 102 Staples x empty or...

Page 176: ...wers 149 finisher 150 flash memory card 150 hard disk with adapter 150 internal print server 150 memory card 150 option not working 149 USB parallel interface card 150 U Universal Paper Size 77 settin...

Page 177: ......

Page 178: ...Printed in USA S510 7083 00...

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Ricoh InfoPrint 1767, User Manual

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Summary of Contents for InfoPrint 1767

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