Ricoh D127, Field Service Manual

Page: 172 / 474

No.
Definition
Symptom Possible Cause/Countermeasure
636 SD Card Error
-001 B
Expanded authentication module error
There is no expanded authentication
module in the machine.
The SD card or the file of the expanded
authentication module is broken.
There is no DESS module in the
machine.
1. Install the correct SD card or the file
of the expanded authentication
module.
2. Install the DESS module.
-002 B
Version error
The version of the expanded
authentication module is not correct. 1. Install the correct file of the
expanded authentication module.
-011 B
OSM usercode file error
NOT found the "usercode" file in the
rootfolder, in the SD card
Or cannot read the usercode file
correctly.
*This SC occurs only for OSM IC card.
• No usercode file exists in the SD
card
• Irregular usercode file
• The data in the usercode file is
irregular
• NOT coping the application with the
"usercode" file to the SD card.
1. Make a customer usercode by the
OSM usercode setting tool
(IDissuer.exe) and put it in the
rootfolder where IC card module
(eccm.mod) is stored.
637 Tracking APP error
-001 B NOT found the tracking information.
• Causes of failing to notice tracking
SDK APP (e.g.: Defective tracking
SDK APP, Abnormal internal
communication)
1. Power source OFF/ON
6. Troubleshooting
170