Ricoh D127, Field Service Manual, Page: 184 / 474

[8]
C
HDD check error:
The HDD is not correctly installed.
• No HDD installed
• Unformatted HDD
• The encryption key on the controller
is different from the one on the HDD
1. Install the HDD correctly.
2. Initialize the HDD.
[9]
Power failure during the data
encryption:
The data encryption (NVRAM and
HDD) has not been completed.
• Power failure during the data
encryption
1. Initialize the HDD.
[10]
Data read/write error:
The DMAC error is detected twice or
more.
• Same as SC863
860
HDD: Initialization error
B
The controller detects that the hard
disk fails.
• HDD not initialized
• Defective HDD
1. Reformat the HDD.
1. Replace the HDD.
862
Bad sector number error
B
The number of bad sectors in the
HDD (image data area) goes over
101.
• Defective HDD
1. Format the HDD with SP5-832-002.
2. Replace the HDD.
863
HDD: Read error
C
The data stored in the HDD cannot be
read correctly.
• Defective HDD
• Defective controller
1. Replace the HDD.
2. Replace the controller.
864
HDD: CRC error
C
While reading data from the HDD or
storing data in the HDD, data
transmission fails.
• Defective HDD
1. Replace the HDD.
6. Troubleshooting
182