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34

5.0 Performa Cv Service and Troubleshooting

5.1 Historical Data

Level III Memory Locations

To assist in troubleshooting the Water Conditioning 
System, the contents of the controller memory can be 
examined to determine the status of the control and the 
history of water usage. To view the controller’s memory 
locations “L1” to “L15” described in Table 5.1, the 
location viewing mode must be selected. This mode 

can be selected by simultaneously pressing the 

LEFT ARROW

 (

) and the 

UP ARROW

 (

) buttons. 

The control will then show “L1” on the display. 
Locations can be stepped through in the same method 
as described for Level II programming. However, the 
[

SET

] button is inactive except for L4. 

If [SET] is 

pressed when L4 is displayed, Peak Flow is reset to 
zero.

 If [

SET

] is pressed when any other location is 

displayed, the control will beep.

Table  5.1 - Level III Historical Data

Regeneration Cycle Advance

A function is used to advance the control to the next 
stop position during a regeneration. Pressing and 
holding the 

LEFT ARROW

  ( 

← 

) button after the control 

has stopped at a cycle position (

BACKWASH

 for 

example) will cause the control to cancel the park time 
in that position and advance to the next cycle park 
position (

BRINE DRAW

 for example). The regeneration 

time remaining will decrease by the amount of park 
time that was skipped. This function will not work when 
the motor is on. The control will beep if the 

LEFT 

ARROW

 ( 

← 

) button is held for 2.5 seconds and the 

motor output is on.

Regeneration/Backwash Cancel

The regeneration/backwash may be cancelled at any 
time during the operation by pressing the 

SET

 button 

and the 

LEFT ARROW

 ( 

← 

) for 3 seconds. ERR 3 will 

appear on the display and the control will advance to 
the Complete position. The control may be manually 
advanced by turning the cam shaft 

COUNTERCLOCKWISE

 to the complete position.

Location

Range

Description

L1

1 - 7

Day

L2

0 - 255

Days since last regeneration

L3

1:00-12:59 AM/PM
0:00-23:59

Time of day that peak flow occurred

L4

0-200 (0-50.0)

Peak Flow in gallons per minute (m

3

/hr) since location reset

L5

0-655360(0-6553.6)

Water used today in gallons (m

3

) since time of regeneration

L6

0-655360(0-6553.6)

Water used since last regeneration in gallons (m

3

)

L7

0-655360(0-6553.6)

Average water usage for Day 1 in gallons (m

3

)

L8

0-655360(0-6553.6)

Average water usage for Day 2 in gallons (m

3

)

L9

0-655360(0-6553.6)

Average water usage for Day 3 in gallons (m

3

)

L10

0-655360(0-6553.6)

Average water usage for Day 4 in gallons (m

3

)

L11

0-655360(0-6553.6)

Average water usage for Day 5 in gallons (m

3

)

L12

0-655360(0-6553.6)

Average water usage for Day 6 in gallons (m

3

)

L13

0-655360(0-6553.6)

Average water usage for Day 7 in gallons (m

3

)

L14

0-999990(0-99999.9)

Total water used since controller installed in gallons or (m

3

)(least significant 

digits)

L15

0-167(0-16)

Total water used since controller installed in gallons x 10

6

 or (m

3

)(most 

significant digits)

 

Reynolds Water Conditioning Co.

24545Hathaway

Farmington Hills, MI  48335

800-572-9575

Summary of Contents for autotrol performa cv

Page 1: ...ner Filter Water Control System Installation Operation and Maintenance Manual Autotrol Performa Cv This system installed by Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 2: ...nk Controls 24 4 0 Performa Cv Performance Charts and Graphs 27 4 1 General Specification 27 4 2 Injector Curves 28 4 3 Performa Cv Softener Performance Data 31 5 0 Performa Cv Service and Troubleshooting 34 5 1 Historical Data 34 5 2 Preventative Maintenance 35 5 3 Removing the Valve Assembly for Servicing 36 5 4 Removing the Control 36 5 5 Identification of Control Valving 38 5 6 Valve Disc Prin...

Page 3: ... Length 1 2 1 2 inches 13 mm 13 mm above top of tank Operating Valve Body Glass Filled Noryl Rubber Components Compounded for cold water Weight Valve with Control 4 5 lbs 2 0 kg Transformer Output 12 VAC 400 mA 4 6 vA Transformer Input 115V 50 60 Hz 230V 50 60 Hz 100 V 50 60 Hz Operating Pressure 20 to 120 psi 1 37 to 8 27 bar Canada 20 to 100 psi 1 37 to 6 89 bar Water Temperature 35 to 100 F 2 t...

Page 4: ...nches 27 mm Distributor Tube Length 1 2 1 2 inches 13 mm 13 mm above top of tank Operating Valve Body Glass filled Noryl Rubber Components Compounded for cold water Weight Valve with Control 4 5 lbs 2 0 kg Transformer Output 12VAC 400 mA 4 6 vA Transformer Input 115V 50 60 Hz 230V 50 60 Hz 100V 50 60 Hz Operating Pressure 10 to 120 psi 1 37 to 8 27 bar Canada 20 to 100 psi 1 37 to 6 89 bar Water T...

Page 5: ...an unvented enclosure is not recommended Water Line Connection The installation of a bypass valve system is recommended to provide for occasions when the water conditioner must be bypassed for hard water or for servicing The most common bypass systems are the Autotrol Series 1265 bypass valve Figure 1 1 and plumbed in globe valves Figure 1 2 Though both are similar in function the Autotrol Series ...

Page 6: ...rain instead of spilling on the floor where it could cause considerable damage This fitting should be on the side of the cabinet or brine tank To connect overflow locate hole on side of brine tank Insert overflow fitting not supplied into tank and tighten with plastic thumb nut and gasket as shown Figure 1 4 Attach length of 1 2 inch 1 3 cm I D tubing not supplied to fitting and run to drain Do no...

Page 7: ...he cycle indicator COUNTERCLOCKWISE to the center of the BRINE REFILL position Hold at this position until water starts to flow through the brine line into the brine tank Do not run for more than two minutes b Advance the cycle indicator COUNTERCLOCKWISE until it points to the center of the BRINE SLOW RINSE position c With the conditioner in this position check to see if water is being drawn from ...

Page 8: ...25 Sodium Hypochlorite These solutions are available under trade names such as Clorox Bleach If stronger solutions are used such as those sold for commercial laundries adjust the dosage accordingly 1 Dosage a Polystyrene resin 1 2 fluid ounces per cubic foot b Non resinous exchangers 0 8 fluid ounce per cubic foot 2 Brine tank conditioners a Backwash the conditioner and add the required amount of ...

Page 9: ...forma Cv Filter Valve 273 The Performa Cv filter valve is available with one of three controls The 962F electronic demand system control the 962FTC electronic time clock control and the 942F mechanical time clock control in a 12 day configuration The Performa Cv filter valve has the same service flow capability as the softener valve however the backwash Cv is higher Cv 5 0 Kv 5 8 resulting in the ...

Page 10: ...top flashing and the control accepts the new setting After approximately 30 seconds the control starts alternating the display between Time of Day and Capacity Note If a beep sounds the new setting is not accepted because it was outside the allowable range The old value will be displayed Day of Week Time of Day Press the SET button The display will show the Time of Day with the minutes digit blink...

Page 11: ... Performa Cv 962 Parallel Multi Tank or Single Tank Softener Parameter Range of Values Minimum Increments Factory Value Units of Measure Notes Name Description P1 Time of Week and Time of day 1 7 1 00 to 12 59 AM or PM Metric 1 7 00 00 to 23 59 1 day 1 minute None Hour minute Range depends on value selected for P13 For day of week SUN 1 MON 2 TUE 3 WED 4 THU 5 FRI 6 SAT 7 P2 Time of day to start r...

Page 12: ...68 10 8 60 27 2 180 11 6 90 40 8 196 12 7 70 31 8 210 13 6 105 47 6 P6 Refill Setting 14 inch tank 74 16 inch thru 21 inch tanks 130 P7 Brine Draw Setting All values are based on 50 psi 3 5 bar inlet pressure For pressure other than 50 psi refer to brine draw charts in Section 4 0 Tank Diameter Injector Part Number P7 equals Color 14 in 35 5 cm M 1055737 75 Brown 16 in 40 6 cm Q 1035739 90 Purple ...

Page 13: ...P8 No entry is needed for this parameter Parameter P12 selects the units of measure Be sure that this is set to the correct value before entering any data for Parameters P3 P4 or P5 Parameter P13 selects the clock display mode If the 12 hour mode is selected a PM indicator is used If the 24 hour mode is selected the PM indicator is not used Parameter P15 has four allowable values Values 0 or 1 wil...

Page 14: ... the choice of a dual or triplex system This selection guide is based on media backwash requirements and tank diameter A parallel kit must be purchased for multi unit operation The kit numbers are Dual Parallel Softener P N 1035923 Triplex Parallel Softener P N 1035925 Dual Parallel Filter P N 1035924 Triplex Parallel Filter P N 1035926 Kits include parallel operation cams and the proper interconn...

Page 15: ... usage If less than 10 of a day s average water usage is used the control will not change the day s average If more than twice the day s average is used the control uses the actual usage in the reserve calculation Since a new installation has no history of water usage the control multiplies the percent of capacity value set in Parameter P16 by the total system capacity to determine starting averag...

Page 16: ... 1 4 Minutes May be adjusted for application P12 Units of measure 0 1 1 0 0 US 1 Metric P13 Clock mode 0 1 1 0 0 12 hour clock 1 24 hour clock P14 Interval Regeneration Calendar override 0 30 1 0 Days 0 no calendar override P15 Reserve Type 0 3 1 0 0 Smart Reserve 1 Fixed Reserve 2 Smart Reserve with immediate regeneration 3 Fixed Reserve with immediate regeneration P16 Initial average usage or fi...

Page 17: ...ne tank P7 Brine draw rate 2 200 1 Selected from Table 2 2 This number tells the controller the draw rate based on the injector size The swell time in the draw position is then calculated P9 Backwash time 4 60 1 14 Minutes May be adjusted for application P10 Slow Rinse time 7 125 1 40 Minutes May be adjusted for application This time does not include the calculated brine draw time P11 Fast Rinse t...

Page 18: ...mmended 200 P7 Program as recommended 200 P9 Backwash time 7 60 1 14 Minutes May be adjusted for application P10 Program as recommended 8 P11 Fast Rinse time 9 60 1 9 Minutes May be adjusted for application P12 Units of measure 0 1 1 0 0 US 1 Metric P13 Clock mode 0 1 1 0 0 12 hour clock 1 24 hour clock P14 Interval Regeneration 0 30 1 0 Days 0 no interval chosen May be adjusted for application P1...

Page 19: ... tank P7 Brine draw rate 2 200 1 Selected from Table 2 2 This number tells the controller the draw rate based on the injector size The dwell time in the draw position is then calculated P9 Backwash time 4 60 1 20 Minutes May be adjusted for application P10 Slow rinse time 7 125 1 50 Minutes May be adjusted for application This time does not include the calculated brine draw time P11 Fast Rinse tim...

Page 20: ...ric P6 Program as recommended 2 200 1 200 P7 Program as recommended 2 200 1 200 P9 Backwash time 7 60 1 14 Minutes May be adjusted for application P10 Program as recommended 7 Minutes P11 Fast Rinse time 9 60 1 9 Minutes May be adjusted for application P12 Units of measure 0 1 1 0 0 US 1 Metric P13 Clock mode 0 1 1 0 0 12 hour clock 1 24 hour clock P14 Interval Regeneration 0 30 1 0 Days 0 no inte...

Page 21: ...nt cam than the cam that is used in the single unit systems They also require an interconnecting lock out cable This allows the unit that is in regeneration or backwash to signal the other units and prevents them from starting a regeneration or backwash until the first unit is finished Dual and triplex units should be plumbed in parallel with each other In a multi unit system the backwash water is...

Page 22: ... backwash is desired NOTE The NEXT DAY pin is noted on the control face Pushing this pin will insure a backwash the next day at approximately 2 00 a m since the Calendar Cap progresses in a clockwise direction pushing the day pin immediately following the NEXT DAY pin counterclockwise will insure a backwash occurs the following day at approximately 2 00 a m This progression is noted on the control...

Page 23: ...ill be replaced by a heavier clicking sound when the previous setting is cancelled Once the heavier clicking is heard the new setting may be set by rotating the Backwash Dial to the desired setting The numbers on the Backwash Dial represent MINUTES of backwash time Figure 3 2 Backwash Complete Table 3 4 Cycle Times for 942F Control Cycle Time Minutes Backwash 8 30 Purge 9 Backwash Dial Reynolds Wa...

Page 24: ...e capacity P16 has been reached If it has the unit WILL regenerate at the specified P2 time If the capacity display reaches zero gallons m3 at any time during the day the unit will NOT regenerate until the specified P2 time is reached If P15 is set at 2 smart reserve with immediate regen the unit will check at the P2 time to see if the smart capacity has been reached If it has the unit will regene...

Page 25: ...n type used Resin manufacturers recommend one to two and one half bed volumes of slow rinse water The required amount of time is calculated using the injector performance curves provided in Section 4 0 of this manual For example assuming 4 cubic feet of resin and two bed volumes of slow rinse water for a 16 x 65 50 psi inlet pressure program 43 minutes in Parameter P10 4 cubic feet x 7 5 gallons c...

Page 26: ...e range is 000 01 to 255 00 in 0 01 steps How this number is used is defined by the values stored in P12 units of measure and P19 flow sensor select P12 is used to define gallons or liters 0 gallons 1 liters P19 is used to define K factor or pulse equivalent 3 K factor 4 pulse equivalent K factor is defined as pulses per gallon or pulses per liter Signet and Sea Flow are two flow sensor manufactur...

Page 27: ...l Connections 1 1 4 inch 3 4 inch 22 mm and 28 mm copper tube adapters 3 4 inch BSPT 1 inch BSPT 1 inch NPT brass pipe adapters 3 4 inch 1 inch 1 1 4 inch 25 mm CPVC tube adapters Brine Line Connection 3 8 inch NPT male Drain Line Connection 3 4 inch NPT male Optional Bypass Valve Rotating handles full 1 inch porting reinforced Noryl Control Module Tank Adapter Reinforced Noryl Rubber Goods Compou...

Page 28: ...28 4 2 Injector Curves Injector L in a Performa Cv Valve Injector M in a Performa Cv Valve Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 29: ...29 Injector N in a Performa Cv Valve Injector Q in a Performa Cv Valve Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 30: ...30 Injector R in a Performa Cv Valve Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 31: ... 9 4 9 4 2 1 9 2 3 2 3 6 2 8 3 8 3 1 5 3 3 4 6 6 5 6 2 3 2 5 2 6 3 2 3 4 2 3 4 6 3 8 7 6 7 2 3 2 9 2 6 3 4 3 4 9 3 6 6 8 4 2 8 3 Table 4 2 Service and Backwash Flow Performance Data Flow vs Pressure Drop gpm Flow vs Pressure Drop Lpm PSI Service Cv 6 5 Backwash Cv 4 0 Bar Service Cv 6 5 Backwash Cv 4 0 5 15 9 0 35 56 34 10 20 13 0 7 76 49 15 25 16 1 95 61 20 29 18 1 4 109 68 25 32 20 1 7 121 76 30...

Page 32: ...ical Backwash Flow Requirements for Various Filter Medias based on 55 F 12 7 C water temperature GAC CARBON FILTER AG CALCITE GREENSAND BIRM SAND MULTI MEDIA Tank Dia inches mm Bed Area sq ft 8 gpm sq ft Lpm sq ft 10 gpm sq ft Lpm sq ft 12 gpm sq ft Lpm sq ft 15 gpm sq ft Lpm sq ft 14 35 6 1 02 8 30 10 38 12 45 15 57 16 40 6 1 38 11 42 13 49 16 61 20 76 18 45 7 1 76 14 53 17 64 21 79 26 98 21 53 3...

Page 33: ...ers Typical backwash flow requirements for various filter medias based on 55 F 12 7 C water temperature GAC CARBON FILTER AG CALCITE GREENSAND BIRM SAND MULTI MEDIA Tank Dia inches mm Bed Area sq ft 8 gpm sq ft Lpm sq ft 10 gpm sq ft Lpm sq ft 12 gpm sq ft Lpm sq ft 15 gpm sq ft Lpm sq ft 14 35 6 1 02 8 30 10 38 12 45 NR 16 40 6 1 38 11 42 13 49 NR NR 18 45 7 1 76 14 53 NR NR NR 21 53 3 2 4 NR NR ...

Page 34: ...will beep if the LEFT ARROW button is held for 2 5 seconds and the motor output is on Regeneration Backwash Cancel The regeneration backwash may be cancelled at any time during the operation by pressing the SET button and the LEFT ARROW for 3 seconds ERR 3 will appear on the display and the control will advance to the Complete position The control may be manually advanced by turning the cam shaft ...

Page 35: ...ct small particles of oxidized iron eventually preventing the wheel from turning 1 Shut off the water supply or put the bypass valve s into the bypass position 2 Relieve pressure by opening the Backwash Drain Valve the seventh back from the control with a screwdriver 3 Loosen and remove the pipe tube adapters or 1265 bypass from the inlet and outlet of the valve body 4 Using a needle nose pliers r...

Page 36: ...l for servicing 1 Unplug the wall mount transformer 2 Shut off the water supply or put the bypass valve s into bypass position 3 Remove the rear cover by depressing the two tabs provided on the cover Figure 5 3 Lift the front of the cover and remove to expose the valve body Figure 5 3 4 Relieve system pressure by opening the Backwash Drain Valve the seventh valve back from the control with a screw...

Page 37: ... needs to be positioned correctly before it can be inserted into the back of the control There is a locating arrow on the camshaft Position the arrow on the top of the shaft and slide the camshaft into the control Push up on the end of the camshaft furthest from the timer snapping it into place Figure 5 7 Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 38: ...ed 7 Closed Name Brine By Pass Inlet Outlet 2nd Tank Top Purge Backwash Auxiliary D Auxiliary B Auxiliary A Auxiliary C 2 Backwash Position 1 Service Position 1 Brine Adjustment Inlet Outlet Drain Brine Tank Tank Riser Tube 2 4 5 6 Valve No 1 Closed 2 Open 3 Closed 4 Open 5 Closed 6 Closed 7 Open Name Brine By Pass Inlet Outlet 2nd Tank Top Purge Backwash Auxiliary D Auxiliary B Auxiliary A Auxili...

Page 39: ...Tank Riser Tube 2 4 5 6 Valve No 1 Closed 2 Open 3 Open 4 Closed 5 Open 6 Open 7 Closed Name Brine By Pass Inlet Outlet 2nd Tank Top Purge Backwash Auxiliary D Auxiliary B Auxiliary A Auxiliary C 7 3 1 Brine Adjustment Inlet Outlet Drain Brine Tank Tank Riser Tube 2 4 5 6 Valve No 1 Open 2 Closed 3 Open 4 Open 5 Closed 6 Closed 7 Closed Name Brine By Pass Inlet Outlet 2nd Tank Top Purge Backwash A...

Page 40: ...t 2nd Tank Top Purge Backwash Auxiliary D Auxiliary B Auxiliary A Auxiliary C 7 3 Plug Plug 6 1 Brine Adjustment Inlet Outlet Drain Brine Tank Tank Riser Tube 2 5 Valve No 1 Closed 2 Open 3 Open 4 Closed 5 Closed 6 Open 7 Closed Name Brine By Pass Inlet Outlet 2nd Tank Top Purge Backwash Auxiliary D Auxiliary B Auxiliary A Auxiliary C 3 Plug Plug 6 7 4 page no Reynolds Water Conditioning Co 24545H...

Page 41: ... holding disc open and manually operating valve stem d Check all connections in brine line for leaks Refer to instructions 3 System using more or less salt than salt control is set for a Inaccurate setting b Foreign matter in controller causing incorrect flow rates c Defective controller a Correct setting b Remove variable salt controller and flush out foreign matter Manually position control to b...

Page 42: ... been manually rotated out of regeneration complete position Faulty motor Faulty motor drive Faulty switch The control will turn the motor on and drive the camshaft to the proper location Replace the control Replace the control Replace the control Err4 Improper control settings one or more settings out of the allowable range One or more settings out of the allowable range Hardness Adjust range 3 t...

Page 43: ...from valve discs or camshaft i Install pressure regulator to reduce pressure j Replace control 10 Continuous regeneration Camshaft does not stop at the end of regeneration a Broken projection on drive gear b Defective switch a Replace control b Replace control 11 Control does not regenerate automatically or when REGEN button is depressed a Transformer unplugged b No electric power at outlet c Defe...

Page 44: ...44 6 0 Performa Cv Parts 6 1 Valve Component Exploded View 2 Performa Valve 3 4 14 9 1 5 6 10 11 7 8 12 12 13 15 Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 45: ...FC Assy 15 gpm 1001615 25 mm CPVC Tube Adapter Kit 1000408 DLFC Assy 17 gpm 1001769 3 4 inch NPT Plastic Pipe Adapter Kit 1000409 DLFC Assy 20 gpm 1001603 1 inch NPT Plastic Pipe Adapter Kit 1000410 DLFC Assy 25 gpm 1001604 3 4 inch BSPT Plastic Pipe Adapter Kit 4 1030502 Ball Flow Control 2 1001605 1 inch BSPT Plastic Pipe Adapter Kit 5 Injector Assembly includes O Rings 1 1001611 3 4 inch BSPT B...

Page 46: ...F DAY TIME OF REGEN SETVALUETO 10 SETVALUETO 5 CAPACITY REGENTIME REMAINING BACK W A S H F A ST RINSE REGEN FLOW PM SET Clear Window TM Code Part No Description Qty 1 1053810 Performa Cv 962 50 Hz Control 1 1053811 Performa Cv 962 60 Hz Control 2 1053812 Performa CV 962FTC 50 Hz Control 1 1053813 Performa CV 962FTC 60 Hz Control 3 1053814 Performa CV 962TC 50 Hz Control 1 1053815 Performa CV 962TC...

Page 47: ...47 Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

Page 48: ... Copyright 2002 Osmonics Printed in USA P N 1228354 Rev C Reynolds Water Conditioning Co 24545Hathaway Farmington Hills MI 48335 800 572 9575 ...

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