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Register Online.
For easy registration of your warranty visit
www.reverie.com
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.
20 YEAR LIMITED
WARRANTY
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1-Year Parts and Labor Warranty
Your Purple Powerbase is warranted by the manufacturer against defects
in materials or workmanship for a period of one year from the date of purchase
to the original Purchaser. During such time, the manufacturer will repair or
replace, at no cost to the original Purchaser any warranted part found to be
defective by the manufacturer, in its sole discretion. This includes all
pre-authorized labor and transportation costs incurred with the repair or
replacement of any warranted part found to be defective. This warranty
does not apply to Purple Powerbase floor models. This one (1) year
warranty does not apply if Purchaser does not return all defective parts to
the manufacturer within 15 days of Purchaser’s receipt of replacement part(s).
2-Year Motor Warranty
Your Purple Powerbase linear actuators are warranted by the manufacturer
against defects in materials or workmanship for a period of two (2) years from
the date of purchase to the original Purchaser. During such time,
the manufacturer will repair or replace, at no cost to the original Purchaser
any warranted linear actuator found to be defective by the manufacturer,
in its sole discretion. This includes all pre-authorized labor and transportation
costs incurred with the repair or replacement of any warranted part found
to be defective by the manufacturer, in its sole discretion. This warranty does
not apply to Purple Powerbase floor models.
This two (2) year warranty does not apply if Purchaser does not return all
defective parts to the manufacturer within 15 days of Purchaser’s
receipt of replacement part(s).
Years 2 through 5 – Coverage of Parts Only
During Year 2 through 5 from the original purchase date, the manufacturer
will replace any warranted part on the power base found to be defective
by the manufacturer, in its sole discretion, to the original Purchaser. The
manufacturer’s liability is limited to the replacement of the defective warranted
electrical/mechanical part(s)* ONLY with the original Purchaser responsible
for all service, installation, handling, shipping, and transportation cost of said
part(s) (except where prohibited by law). This warranty does not apply to
Purple Powerbase floor models. This warranty does not apply if Purchaser
does not return all defective parts to the manufacturer within 15 days of
Purchaser’s receipt of replacement part(s).
20-Year Limited Warranty
During Year 6 through 20 from the original purchase date, the manufacturer
will replace, within the terms and conditions set forth in this paragraph, any
Purple Powerbase mechanical part(s)* found to be defective by the
manufacturer, in its sole discretion to the original Purchaser.
To register your warranty via mail , send this portion and a copy of your proof of purchase (invoice or sales receipt) when registering online.
Purchaser shall pay 1/15 of the current replacement cost of the defective part
multiplied by the number of years after the fifth year, from the original
purchase date. This warranty applies only to the replacement part(s); the
Purchaser will be responsible for all service, installation, handling, shipping,
and transportation cost of said part(s). Purchaser may also be subject to
other charges for said part(s). The manufacturer’s liability shall be limited to
the replacement of the defective part(s) ONLY with the Purchaser responsible
for all service, installation and freight cost for said part(s) (except where
prohibited by law). This warranty does not apply to Purple Powerbase
floor models. This warranty does not apply if Purchaser does not return
all defective parts to the manufacturer within 15 days of Purchaser’s receipt
of replacement part(s).
2-Year Floor Model Warranty
Your Purple Powerbase floor model is warranted against defects in warranted
electronic parts for a period of two (2) years from the date of purchase
to the original Purchaser. During the first two (2) years the manufacturer
will replace at no cost to the original Purchaser, any defective electronic
part(s) determined to be defective by the manufacturer, in its sole discretion.
The manufacturer’s liability is limited to the replacement for the defective
electronic part(s) ONLY with the Purchaser responsible for all service, installation,
handling, shipping, and transportation cost of said part(s). This two (2) year
warranty does not apply if Purchaser does not return all defective parts to the
manufacturer within 15 days of Purchaser’s receipt of replacement part(s).
*Warranted Parts under this Warranty are as follows:
Additional terms and conditions apply. See next page for details.
a) Head/Foot Linear Actuator
c) Control Box with Power Supply
e) Mounting Brackets
b) Massage Motors and Housing
d) Remote Control
f) Support Struts
Manufactured by Reverie for Purple
®
For warranty service, call Customer Service
1-800-973-8374
[email protected] www.reverie.com
