CUSTOMER SERVICE: 800-973-8374
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Head or foot lift function has minor interference
during operation.
• Check batteries in remote, replace if
necessary. Make sure that you are following
the duty cycle of the motors (do not operate
more than three (3) minutes over a thirty
(30) minute period,approximately 10% duty
cycle).
• Press the lift buttons squarely & accurately.
Remote may be experiencing common
Radio Frequency Interference from other
radio transmitting devices.
Excessive massage motor noise.
• If the bed is located on hard surface
• Elevate the head or foot section a short
distance (with the hand control) to realign
the lift/lower mechanisms with the bed
support platform.
• Verify that the bed is not positioned against
a wall, nightstand, or other object that may
cause the vibration or noise.
• If the
Power Base
is installed over a bed
frame, verify the massage motors are not
causing the bed frame (or bed frame
components) to vibrate.
• Verify that the headboard attachment
Troubleshooting
