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Limited Warranty Statement
This Limited Warranty is given only to the original purchaser of the Product ("Customer"). However, this Limited Warranty may be transferred to any person to whom the
product is sold by the original purchaser.
This Limited Warranty shall last two (2) years from the date of original purchase ("Warranty Period"). For those consumers protected by the rules on consumer and user
applicable in their country of purchase respective or, if this is different in their country of residence, the benefits provided in this Limited Warranty are in addition to the
rights and actions recognized by the aforementioned rules on consumers and users and in no way contrary to them, including without limitation.
c) Before you contact the Technical Support, make sure you have the following information available: Product serial number, full address and contact information and
proof of purchase.
Once we accept the processing of Warranty and assign you an RMA number, the Product under the incidence will be sent by the Customer or Dealer, together with all the
remote controls purchased, free of charges (shipping costs paid at origin), to the address indicated timely. Return freight of the repaired or replaced unit will be paid by
Grupo Gescasi, S.L.
whether the action was subject to the terms of warranty. Otherwise, it will be returned to Customer or Dealer with freight payable on arrival. This
warranty does not cover the risks associated with transportation of the product in any of the journeys.
Grupo Gescasi, S.L.
is not obligated to repair or replace products
that are not accompanied by valid proof of purchase.
Grupo Gescasi, S.L.
shall not responsible for any customs fees, taxes, or VAT that may be due.
The user shall follow the installation and operation instructions. For several reasons including but not limited to, changes in environmental conditions, electronic
disruptions and tampering, the Product may not perform as expected. It warns the user to take all necessary precautions for his safety and property protection.
Nothing in these conditions excludes or limits the liability of
Grupo Gescasi, S.L.
for death or personal injury caused by our negligence, fraudulent misrepresentation,
any other liability which can not be limited or excluded by applicable law.
This Limited Warranty shall not apply to any defect or damage caused by any of the following reasons: if the Product's serial number has been removed, erased,
defaced, altered or is illegible; Product impairment due to normal wear; different use than that described in the user manual; tampering; humidity conditions,
environmental conditions or extreme thermal conditions or a sudden change in these conditions; contraction and expansion of the materials of the door, frame, walls;
outdoor installation; corrosion, oxidation, sulfation of batteries; inhibitor frequency; interferences; modifications or unauthorized connections; repair or unauthorized
opening of the Product; transportation; repaired with unauthorized spare parts; accidents; forces of nature; blocking of the opening / closing mechanism due to misuse of
the manual system indicated only for emergencies; use of the redundant opening system; lost or stolen remote control; remote control battery depletion; lock batteries
depletion; improper installation which has had the effect of friction between parts and / or blocking of the lock; burglary or sabotage; if the defect was caused by the fact
that the Product was used next to or connected to an unauthorized accessories not supplied by
Grupo Gescasi, S.L.
or use of the product outside the permitted or
intended uses for which it is intended, and in cases where it can be demonstrated that the defect is not the fault of the product itself; or other circumstances beyond the
control of
Grupo Gescasi, S.L
. The Limited Warranty excludes physical damage to the product surface, including among other things, cracks or scratches on the
housing; defects caused by the fact that the battery has been connected shorted.
This Limited Warranty will have no effect on elements other than the Product, such as: door, frame, hardware, main lock and / or other locks, walls, hiring the services of a
locksmith, carpentry or other qualified professional to perform a opening.
In case of a claim within the Warranty Period, you shall inform the Technical Service alleged defect, within the reasonable period in which this effect has been advised,
and in no event later than the end of the warranty period.
In case of failure of the Product, the Customer must take the following steps:
a) Consult this user guide to identify and to correct the problem.
This Limited Warranty shall apply to the product
Remock Lockey Magic
(the "Product").
Grupo Gescasi, S.L.
warrants that the Product at the date of original purchase is
free from defects in materials and workmanship ("Limited Warranty"). The Warranty will be revoked if damage occurs to the unit as a result of ignoring the instructions in
this manual. This warranty does not affect the legal rights of consumers and users, which are independent and compatible with the Limited Warranty. This Limited
Warranty is subject to the following terms and conditions:
*
The duration of this Limited Warranty may be increased by
Grupo Gescasi, S.L.
according to specific promotions that will be announced in
www.remocklockey.com.
The customer must provide the original purchase receipt or invoice and the serial number in order to make use of this Limited Warranty. This Limited Warranty is only
valid and enforceable in the country in which the Product is sold by
Grupo Gescasi, S.L.
directly or indirectly.
Before using the product, verify that there are not damaged or defective parts. Check that any other conditions that may affect operation. Do not use the product if any
part is damaged or defective.
Throughout all the Warranty Period,
Grupo Gescasi, S.L.
, in its sole discretion, will repair or replace the defective Product without charge, accordance with the
provisions in this Limited Warranty. Repair or replacement may involve the use of functionally equivalent reconditioned unit.
Grupo Gescasi, S.L.
or the Authorized
Dealer will return the repaired Product or replaced with another functional equivalent Product to the Customer in good working condition. All replaced faulty parts or
components will become the property of
Grupo Gescasi, S.L.
This Limited Warranty applies only to the hardware components of the Product as originally supplied and does not apply to any software or other equipment.
If
Grupo Gescasi, S.L.
repairs or replaces the Product, the repaired or replaced Product shall continue to be warranted for the remaining time of the original Warranty
Period or for three (3) months from the date of repair or replacement, whichever is longer.
b) If after consulting this user guide, the problem remains unresolved, you should contact the distributor where you purchased the product or write to
.
This Limited Warranty may be updated by
Grupo Gescasi, S.L.
For more information, please visit the website
www.remocklockey.com.
Subject to the preceding paragraph and to the extent that the law allows,
Grupo Gescasi, S.L.
is not responsible for economic losses or loss of goodwill or reputation or
special losses or consequential damages suffered or incurred by you arising out of or in connection with these Terms. The provisions of this paragraph shall not affect
your statutory rights as a consumer, nor your right to withdraw the contract.
