Redmond RMC-M150, Manual

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36
Problem Possible cause Solution
Appliance does
not switch on
Power cord is not connected to the appliance
and/or socket
Ensure that the power cord is connected to the
corresponding inlet on the housing of the appliance and
to the socket
Wall socket is not working properly Connect to a properly working wall socket
Power supply failure
Check the power supply. If not available, contact local
electricity supply company
Dish is taking too
long to cook
Power supply interruption (power supply is
unstable/underrated)
Ensure that the power supply is stable. If unstable /
underrated, contact local electricity supply company
There is a foreign object between the bowl
and the heating element (grain, food particles,
debris, etc.)
Unplug the appliance and let cool down. Remove foreign
object or objects
The bowl is not properly positioned Properly position the bowl into place
Heating disk is dirty
Unplug the appliance and let cool down. Clean heating
disk
Hot steam
escapes from
under lid during
cooking
Inner lid and
cooking bowl
fail to seal
hermetically
The bowl is not properly
positioned
Properly position the bowl into place
The lid is not closed
properly; foreign object
under lid
Remove foreign objects (grain, food particles, debris, etc.)
from under the rim, if any. Always close the lid until it
clicks into place
Sealing ring is dirty, deformed,
or damaged in any way
Check the se aling ring. Replace, if necessary
In case you didn’t manage to eliminate the defects, please, refer to the authorized service
centre.
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of
purchase. If the appliance fails to operate properly within the warranty period and is found
to be defective in material or workmanship, we will repair or replace it free of charge. This
warranty comes into force only in case an original warranty service coupon with a serial
article number and an accurate impress of the company of the seller proves the purchase
date. This limited warranty does not cover damage caused by the failure to use this product
for its normal purpose or in accordance with the instructions on the proper use and
maintenance of the product, or any kind of repair works. Do not try to disassemble the device
and keep all package contents. This warranty does not cover normal wear of the device and
its parts (filters, bulbs, non-stick coating, gaskets, etc.).
Service life and the applicable product warranty period start on the date of purchase or the
date of manufacture (if the purchase date cannot be established).
You can determine manufacture date by serial number, located on the identification label on
the housing of the device. The serial number consists of 13 digits. 6th and 7th digits of the
serial number identify the month, 8th digit the year of manufacture.
Service life of the product, established by the manufacturer is 5 years from the date of
purchase, provided that the unit is used and maintained in accordance with the user manual
and applicable technical standards.
The packaging, user manual and the device itself shall be taken to the applicable collection
point for the recycling of electrical and electronic equipment. Do not throw away the electronic
waste with household trash to help protect the environment.