Use and maintenance manual Touch Radio Hydro
Pag.44
Rev.0 18/05/2021
EN
Cod. Title
Reason
Solution
AL 12 FUME EXHAUST
SYSTEM
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
Contact the Support Service
AL 14 AUGER PHASE
No cable connection to power the gear motor
Contact the Support Service
AL 15 AUGER TRIAC
An internal part of the electronic board that
controls the pellet auger is faulty.
Contact the Support Service
Possible voltage drops or incorrect input
voltage
Check the mains voltage.
AL 16 PRESSURE
The pressure of the system is greater or lower
than a preset value, allowed values from bar
to 2.5 bar. (We recommend at cold circuit a
pressure of about 1.0 bar)
Fill the system or vent it to bring the pressure
to the value requested for correct operation.
If the problem persists, contact the Support
Service
AL 17
NO FLOW
(only if the RDS system
is installed)
The flow meter does not measure an input air
flow
Check whether the door and the drawer are
properly closed, correctly and check if the air
inlet pipe is obstructed.
If the problem persists, contact the Support
Service
AL 19 CLEANER FAILURE
The cleaner did not complete the movement
and is not in the correct position
Reset the alarm and wait for the stove to
switch to SHUTDOWN mode. Cut off and
power again, the system reactivates the
cleaner searching the correct position again.
If the problem persists, contact the Support
Service
⚠
Any alarm condition causes the immediate shutdown of the thermo stove. Press the power button to reset the alarm. Before
restarting the thermo stove, check that the signal has been resolved and in the models without automatic cleaner the brazier
is well cleaned to ensure correct restarting.
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