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Warranty 

 

RACO Manufacturing and Engineering Company, Emeryville, California warrants this 
product to be in good working order for a period of three years from date of purchase 
as a new product. In the event of failure of any part(s) due to defect in material or 
workmanship occurring within that three year period, RACO will, at it’s option repair 
or replace the product at no charge for parts or labor.  

Any alteration of the product without instruction from RACO’s Engineering 
Department will automatically void this warranty. If alterations of the unit are 
authorized by RACO, please complete the authorization form in the Owner’s Manual 
and return the form to RACO to ensure the warranty. Under no circumstances will 
RACO be responsible for consequential or secondary damages.  

The defective product should be returned, insured and freight prepaid, securely 
packaged to the address listed below. Please include a copy of your sales receipt, 
the dialer serial number, and a detailed description of the problem you are 
experiencing.  

RACO Manufacturing and Engineering Company 
Service Department 
1400 62nd Street 
Emeryville, CA 94608 

 

 

 

 

 

 Copyright 

 

© RACO Manufacturing and Engineering Co., 2020. All rights reserved. No part of 
this manual may be reproduced, stored in a retrieval system, or transmitted in any 
way including, but not limited to photocopy, photograph, or electronic media without 
the written permission of RACO Manufacturing and Engineering Co. 

 

 

 

 Disclaimer 

 

Every effort has been made to ensure the accuracy of this document. However, 
RACO Manufacturing and Engineering Co. assumes no responsibility for its use or 
any third party action as that may result from its use. 

 

 

 

 Trademarks 

 

    AlarmAgent.com is a trademark of RACO Manufacturing & Engineering, Co. 
    RACO is a registered trademark of RACO Manufacturing & Engineering, Co. 

 

 

 

 
 
 
 

 

 

 Printing History  

Printed in USA, March, 2020 
RACO Manufacturing & Engineering Company 
1400 62nd Street, Emeryville, CA 94608 
(510) 658-6713 
1-800-722-6999 
FAX # 1-510-658-3153 

Summary of Contents for AlarmAgent.com AA-102DC

Page 1: ...RACO MANUFACTURING ENGINEERING COMPANY AA RTU Installation Manual v3 2...

Page 2: ...elow Please include a copy of your sales receipt the dialer serial number and a detailed description of the problem you are experiencing RACO Manufacturing and Engineering Company Service Department 1...

Page 3: ...12 0 Verifying the Wireless Network Link to the Web Site 16 13 0 Using the Test Call Feature for Network Verification 16 14 0 Testing by Simulating Alarm Conditions 16 15 0 Shutdown Procedure 17 16 0...

Page 4: ...s the most convenient for them There are three classes of AlarmAgent comTM users with distinct duties and responsibilities 1 Installers receive this manual to assist in the physical installation of th...

Page 5: ...and wire antenna if separate see Appendix A 4 Wire power see Section 6 0 5 Wire inputs see Appendix B 6 Set Template see Section 8 0 Appendix B 7 Transfer Import Code to CSA if CSA is at a different l...

Page 6: ...5...

Page 7: ...6 RTU Interior View...

Page 8: ...is green when the unit is armed The ARM LED is red when the unit is disarmed Status LED Alarm Red OFF No Alarm Criteria violated ON Alarm Criteria violated Status LED Violation Amber OFF No Alarm Crit...

Page 9: ...h is used to set the RTU template locally Please refer to section 8 0 Preliminary Local Configuration of the RTU Status LED Power Amber ON AC power is ON OFF AC power is OFF Status LED Radio Green BLI...

Page 10: ...t rate If the unit is operated with battery power only for the length of the Power Fail Alarm trip delay the unit will begin attempting to transmit a power failure alarm If you ever need to store the...

Page 11: ...Ds The stronger the signal strength is the more segments that will be illuminated At least four segments of the bar graph should be lit allowing for momentary variances Allow a few seconds for the ind...

Page 12: ...ate for your monitoring application from the listing below Note that the choice of Application Template will determine the appropriate wiring connections to be made 1 Duplex pump station with no pulse...

Page 13: ...ion operations can be done remotely from the web site http www alarmagent com However there are two simple configuration steps which we strongly suggest doing at the RTU Step 1 Set the Application Tem...

Page 14: ...ED BY A TEMPORARY CHANGE IN COLOR OF THE SYSTEM ACTIVITY TRANSMIT LED TEMPLATE LED WILL THEN TURN ON Step 2 Set the Normally Open Normally Closed Alarm Criteria for All Digital Inputs Place all alarma...

Page 15: ...TING INTERMITTENT FLASHES NORMAL ACTIVE PACKET RADIO SESSION NO SERVICE AVAILABLE ARM DISARM DISARMED FLASHING ARMED ACCOUNT IS DISABLED SMALL LEDS LOCATION COLOR INDICATES ACCOUNT LEFT OF LEGEND PLAT...

Page 16: ...ut the RTU in the Disarmed state as described below Then you can manipulate the input signal sources to verify that when those input signal sources are closed the corresponding LED on the circuit boar...

Page 17: ...al received by the local tower Note that the cellular network requires at least a two minute interval between transmissions from the RTU Therefore if you were to press the Test Call pushbutton more th...

Page 18: ...nline report to the website The RTU will then ignore the expected APage and remain online and powered up 16 0 Frequently Asked Questions FAQs Question Why is the website reporting that my RTU battery...

Page 19: ...dure This will send a shutdown report to the website If you simply remove power you will get a power failure alarm If power remains off a watchdog alarm will be created since the web site has not rece...

Page 20: ...am getting frequent watchdog alarms because the location of the RTU has poor signal strength What can I do to improve signal strength Answer Please contact your RACO representative There are a variety...

Page 21: ...reach a suitable outer surface of the building Extension cables are available in 10 and 30 lengths or other lengths on special order Cable Length Signal loss is proportional to cable length For that...

Page 22: ...upon to assess the need for an externally mounted antenna This is because the AlarmAgentTM RTU may use a different network type than your cell phone uses The LED bar graph on the AlarmAgentTM RTU is...

Page 23: ...oat switch or other signal source 5 Connect any other desired inputs to channels 4 through 10 See separate instructions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inp...

Page 24: ...sed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Totalizer pulses must be at least 50 milliseconds 05 seconds duration 10 pulses per second maximum To use Channels 9 or 10 as analog inputs se...

Page 25: ...for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT BUTTON This automatically configures Channels 4 throu...

Page 26: ...ump is running Pump 1 Input Closed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Pump 3 Input Closed when pump 3 runs To use Channels 9 or 10 as analog inputs see separate diagram Ground conne...

Page 27: ...ctions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically confi...

Page 28: ...ns Pump 3 Input Closed when pump 3 runs Channel 4 Digital Pulse Flowmeter input must have minimum closure duration of 50 milliseconds and pulse rate less than 10 pulses per second 5 volt logic outputs...

Page 29: ...s and diagram for using Channels 9 and 10 as analog inputs 7 Place any contact inputs to Channels 5 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically configures...

Page 30: ...ommodate 16 to 26 wire size WIRING INSTRUCTIONS FOR TEMPLATE 5 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as needed per the above diagram 3 Place a...

Page 31: ...ction is important for surge protection Terminals accommodate 16 to 26 wire size WIRING INSTRUCTIONS 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as...

Page 32: ...ting the state of inputs and verifying that the corresponding Channel LED activates when the input is closed and deactivates when the input is open Appendix C AlarmAgentTM Analog Input Relay Output an...

Page 33: ...e gauge wires coming from the SunGuard regulator on the left is shipped DISCONNECTED The wires have been pulled off its mating connector on the RTU circuit board These wires must be plugged in to conn...

Page 34: ...33 Solar Power Mode Wiring Diagram...

Page 35: ...34...

Page 36: ...35...

Page 37: ...36...

Page 38: ...4 x 8 3 4 Weight Open chassis 2 4 lbs w Indoor antenna NEMA 1 enclosure 2 7 lbs w Indoor antenna NEMA 4X enclosure 5 5 lbs w Conical Outdoor antenna ENVIRONMENTAL Temperature range Operating 30 to 70...

Page 39: ...R I N G E N G I N E E R I N G C O M P A N Y I N C W W W A L A R M A G E N T C O M 38 Appendix F AlarmAgentTM RTU Mounting Templates Thispageintendedtobeblanksothefollowingmountingtemplatecan beremove...

Page 40: ......

Page 41: ...40 Appendix G AlarmAgentTM RTU Digital Upgrade Field Wiring Worksheets...

Page 42: ...41...

Page 43: ...rmed 14 15 16 FAQs 17 Installers 3 LED indications 14 Local Configuration 12 location 9 10 20 Mounting 10 37 38 power failure alarm 9 16 POWER ON OFF Pushbutton 8 Remote ON OFF Option 7 Restore Jumper...

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