Raco AlarmAgent.com AA-102DC, Installation Manual

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1.0 Welcome to AlarmAgent.com
TM
!
AlarmAgent.com
TM
is RACO’s newest wireless technology, bringing a state-of-the-
art, Web-based interface to our complete line of alarm detection and notification
products.
larmAgent.com is a revolutionary alarm detection and notification system which offers ease-of-
use, cost-efficiencies, and around-the-clock access to its users. Wireless, Web-enabled RTUs
monitor and collect data from equipment 24 hours a day. Users can easily access and view secured
data from any Internet-connected appliance via a secure Web site. Administrators can make
administrative changes just as easily. Just go to http://www.alarmagent.com .
RTU stands for Wireless Remote Terminal Unit.
Users receive and acknowledge messages
by text or by voice calls, to any combination of land line or
cell phones, email, or pager – whatever is the most convenient for them.
There are three classes of AlarmAgent.com
TM
users with distinct duties and responsibilities.
1)
Installers
receive this manual to assist in the physical installation of the AlarmAgent.com TM RTU.
2) Users receive the AlarmAgent.com
TM
Web Site Users Manual which instructs them on using the system
on a non-administrative Basis.
Users receive and acknowledge messages via voice calls to any combination of land line or cell phones,
email, or pager – whatever is the most convenient for them. They may also call in to the toll-free 800
number, or log onto the web site to view the status of all RTUs in the system, view reports from individual
RTUs, etc.
3) Customer System Administrators (CSAs) receive the AlarmAgent.com
TM
Web Site CSA Manual to
instruct them on how to configure the system and individual RTUs on the web site.
Note that in order to use the Test Call feature described later in this manual, it will be necessary for a CSA
to have first entered a Test Call Notification Phone Number at the web site.
A