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12.0 Verifying the Wireless Network Link to the Web Site

 

To verify the network link to the web site, the RTU’s service must first have been activated, and the RTU 

must have been imported into your system at the web site. 

 
 
 
 
 
 
 

13.0 Using the Test Call Feature for Network Verification 

To use the Test Call Feature, first verify that the green LED located to the right of the Test Call pushbutton 

(refer to diagram) is lit.  If not, the Test Call feature will not work until re-enabled by RACO.   

The Test Call LED is normally lit, but it will be turned off if someone presses the button without a special 

Test Call Notification Phone Number having been previously entered at the web site by a CSA. 

With the Test Call LED lit, and after verifying that your cell phone number has been entered at the web 

site, momentarily press the Test Call pushbutton. 

Within a minute or so, you should receive a corresponding notification test call to your cell phone.  The 

test call will include the signal strength of the signal received by the local tower. 

Note that the cellular network requires at least a two minute interval between transmissions from the RTU.  

Therefore if you were to press the Test Call pushbutton more than once within a two minute span, (this 

should not be necessary), the second transmission will be delayed.   

14.0 Testing by Simulating Alarm Conditions 

Testing by artificially creating alarm conditions introduces complications having to do with various timing 

delays, as well as the fact that the RTU filters out “dithering” alarm inputs.  Therefore this method is not 

recommended unless you trip any given alarm only once, and allow more than two minutes between 

tripping different alarms.   

Note that the power failure alarm, depending upon the configuration, will take longer to trip (5 minutes is 

the default setting) than other input alarms. 

As described above, the red LEDs associated with each digital input can provide confirmation that the 

wiring to various signal sources is correct.  This should generally be done while the RTU is in the Disarmed 

state in order to prevent unnecessary alarm transmissions. 

Your company’s Customer System 

Administrator (CSA) can advise you as to 

whether this has been done. 

Summary of Contents for AlarmAgent.com AA-102DC

Page 1: ...RACO MANUFACTURING ENGINEERING COMPANY AA RTU Installation Manual v3 2...

Page 2: ...elow Please include a copy of your sales receipt the dialer serial number and a detailed description of the problem you are experiencing RACO Manufacturing and Engineering Company Service Department 1...

Page 3: ...12 0 Verifying the Wireless Network Link to the Web Site 16 13 0 Using the Test Call Feature for Network Verification 16 14 0 Testing by Simulating Alarm Conditions 16 15 0 Shutdown Procedure 17 16 0...

Page 4: ...s the most convenient for them There are three classes of AlarmAgent comTM users with distinct duties and responsibilities 1 Installers receive this manual to assist in the physical installation of th...

Page 5: ...and wire antenna if separate see Appendix A 4 Wire power see Section 6 0 5 Wire inputs see Appendix B 6 Set Template see Section 8 0 Appendix B 7 Transfer Import Code to CSA if CSA is at a different l...

Page 6: ...5...

Page 7: ...6 RTU Interior View...

Page 8: ...is green when the unit is armed The ARM LED is red when the unit is disarmed Status LED Alarm Red OFF No Alarm Criteria violated ON Alarm Criteria violated Status LED Violation Amber OFF No Alarm Crit...

Page 9: ...h is used to set the RTU template locally Please refer to section 8 0 Preliminary Local Configuration of the RTU Status LED Power Amber ON AC power is ON OFF AC power is OFF Status LED Radio Green BLI...

Page 10: ...t rate If the unit is operated with battery power only for the length of the Power Fail Alarm trip delay the unit will begin attempting to transmit a power failure alarm If you ever need to store the...

Page 11: ...Ds The stronger the signal strength is the more segments that will be illuminated At least four segments of the bar graph should be lit allowing for momentary variances Allow a few seconds for the ind...

Page 12: ...ate for your monitoring application from the listing below Note that the choice of Application Template will determine the appropriate wiring connections to be made 1 Duplex pump station with no pulse...

Page 13: ...ion operations can be done remotely from the web site http www alarmagent com However there are two simple configuration steps which we strongly suggest doing at the RTU Step 1 Set the Application Tem...

Page 14: ...ED BY A TEMPORARY CHANGE IN COLOR OF THE SYSTEM ACTIVITY TRANSMIT LED TEMPLATE LED WILL THEN TURN ON Step 2 Set the Normally Open Normally Closed Alarm Criteria for All Digital Inputs Place all alarma...

Page 15: ...TING INTERMITTENT FLASHES NORMAL ACTIVE PACKET RADIO SESSION NO SERVICE AVAILABLE ARM DISARM DISARMED FLASHING ARMED ACCOUNT IS DISABLED SMALL LEDS LOCATION COLOR INDICATES ACCOUNT LEFT OF LEGEND PLAT...

Page 16: ...ut the RTU in the Disarmed state as described below Then you can manipulate the input signal sources to verify that when those input signal sources are closed the corresponding LED on the circuit boar...

Page 17: ...al received by the local tower Note that the cellular network requires at least a two minute interval between transmissions from the RTU Therefore if you were to press the Test Call pushbutton more th...

Page 18: ...nline report to the website The RTU will then ignore the expected APage and remain online and powered up 16 0 Frequently Asked Questions FAQs Question Why is the website reporting that my RTU battery...

Page 19: ...dure This will send a shutdown report to the website If you simply remove power you will get a power failure alarm If power remains off a watchdog alarm will be created since the web site has not rece...

Page 20: ...am getting frequent watchdog alarms because the location of the RTU has poor signal strength What can I do to improve signal strength Answer Please contact your RACO representative There are a variety...

Page 21: ...reach a suitable outer surface of the building Extension cables are available in 10 and 30 lengths or other lengths on special order Cable Length Signal loss is proportional to cable length For that...

Page 22: ...upon to assess the need for an externally mounted antenna This is because the AlarmAgentTM RTU may use a different network type than your cell phone uses The LED bar graph on the AlarmAgentTM RTU is...

Page 23: ...oat switch or other signal source 5 Connect any other desired inputs to channels 4 through 10 See separate instructions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inp...

Page 24: ...sed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Totalizer pulses must be at least 50 milliseconds 05 seconds duration 10 pulses per second maximum To use Channels 9 or 10 as analog inputs se...

Page 25: ...for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT BUTTON This automatically configures Channels 4 throu...

Page 26: ...ump is running Pump 1 Input Closed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Pump 3 Input Closed when pump 3 runs To use Channels 9 or 10 as analog inputs see separate diagram Ground conne...

Page 27: ...ctions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically confi...

Page 28: ...ns Pump 3 Input Closed when pump 3 runs Channel 4 Digital Pulse Flowmeter input must have minimum closure duration of 50 milliseconds and pulse rate less than 10 pulses per second 5 volt logic outputs...

Page 29: ...s and diagram for using Channels 9 and 10 as analog inputs 7 Place any contact inputs to Channels 5 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically configures...

Page 30: ...ommodate 16 to 26 wire size WIRING INSTRUCTIONS FOR TEMPLATE 5 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as needed per the above diagram 3 Place a...

Page 31: ...ction is important for surge protection Terminals accommodate 16 to 26 wire size WIRING INSTRUCTIONS 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as...

Page 32: ...ting the state of inputs and verifying that the corresponding Channel LED activates when the input is closed and deactivates when the input is open Appendix C AlarmAgentTM Analog Input Relay Output an...

Page 33: ...e gauge wires coming from the SunGuard regulator on the left is shipped DISCONNECTED The wires have been pulled off its mating connector on the RTU circuit board These wires must be plugged in to conn...

Page 34: ...33 Solar Power Mode Wiring Diagram...

Page 35: ...34...

Page 36: ...35...

Page 37: ...36...

Page 38: ...4 x 8 3 4 Weight Open chassis 2 4 lbs w Indoor antenna NEMA 1 enclosure 2 7 lbs w Indoor antenna NEMA 4X enclosure 5 5 lbs w Conical Outdoor antenna ENVIRONMENTAL Temperature range Operating 30 to 70...

Page 39: ...R I N G E N G I N E E R I N G C O M P A N Y I N C W W W A L A R M A G E N T C O M 38 Appendix F AlarmAgentTM RTU Mounting Templates Thispageintendedtobeblanksothefollowingmountingtemplatecan beremove...

Page 40: ......

Page 41: ...40 Appendix G AlarmAgentTM RTU Digital Upgrade Field Wiring Worksheets...

Page 42: ...41...

Page 43: ...rmed 14 15 16 FAQs 17 Installers 3 LED indications 14 Local Configuration 12 location 9 10 20 Mounting 10 37 38 power failure alarm 9 16 POWER ON OFF Pushbutton 8 Remote ON OFF Option 7 Restore Jumper...

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