User Manual 3162A/B
Product Support 6-1
Chapter 6
PRODUCT SUPPORT
Product Support
Racal Instruments has a complete Service and Parts Department. If you
need technical assistance or should it be necessary to return your product
for repair or calibration, call 1-800-722-3262 or 949-859-8999 and ask for
Customer Support. You may also contact Customer Support via E-Mail at:
If parts are required to repair the product at your facility, call 1-800-722-3262
or 1-949-859-8999 and ask for the Parts Department.
When sending your instrument in for repair, complete the form in the back
of this manual
Reshipment
Instructions
Use the original packing material when returning the 3162A/B to Racal
Instruments for calibration or servicing. The original shipping carton and
internal packing will provide the necessary support for safe reshipment.
If the original packing material is unavailable, wrap the switching module in
ESD barrier material and use foam to surround and protect the instrument.
Re-ship in either the original or a new shipping carton.
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