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Vess A2000 Series NVR Storage Appliance
Promise Technologies
System
Fan *
Global RAID
HDD
Diagnosis
Corrective Action
1. Voltage out of range
2. Controller
temperature above
critical threshold
3. Check power supply Status LED
on back of device. Replace PSU if
LED is red.
4.
Check enclosure air flow, remove
any obstruction.
Hard drive temperature
warning
Check enclosure air flow, check
system fan, replace if necessary.
Fan module is not cooling
HDD to below critical
threshold.
Replace system fan module. Allow
time to reduce HDD temperature to
below critical threshold.
System fan failure
Replace system fan module.
CPU fan failure
Replace CPU fan.
One or more LD offline
Contact Technical Support
One or more LD is critical
Replace failed HDD and rebuild LD.
LD rebuilding
Wait until the rebuild is finished.
When the rebuild is completed, both
indicators will light green.
NOTE: Each power supply unit (PSU) located on the backplate has a Status LED indicator. If you see a
Red LED indicator on a PSU, replace the unit.
* The Vess A2600 Fan Status LED is located on the back of the device. See the Quick Start Guide or
Product Manual for more information.
Red
Green
Orange (Amber)
Blinking Red
LED condition irrelevant
LED dark
led t
roUBleshooting
Q
Uick
g
Uide
(See illustrations on next page)