Promise Technology VTRAK M210i, Product Manual

Page: 298 / 318

VTrak M610i, M310i, M210i Product Manual
284
WebPAM connection was working OK. But later on, it timed out. What do I
do now?
The network condition can time-out for several reasons. When an open
connection has no action for a specific amount of time (the Administrator can
change it), the connection times-out automatically for security reasons.
When you attempt to use WebPAM, it returns to the login screen. Enter your
user name and password and click Login, and WebPAM will establish a new
connection. See “Making Web Server Settings” on page 77.
I can access the VTrak over my company’s intranet. But I can’t access it
from an outside Internet connection. How do I make the Internet connection
work?
This condition is not related to VTrak, but is due to your firewall and network
connection protocol. Contact your MIS Administrator.
With other Promise VTraks, I used the Server’s IP address in WebPAM to
connect with the RAID subsystem. Why are VTrak M610i, M310i, and M210i
different?
VTrak M610i, M310i, and M210i have the server software embedded. With
the earlier models, you point your browser directly to the VTrak rather than a
server. Also, with M610i, M310i, and M210i, you do not have to create a
subsystem because the subsystem already exists.
Why can a RAID 1 logical drive on VTrak consist of only two disk drives?
On VTrak, RAID 1 logical drives work in mirrored physical drive pairs. You
could create up to eight RAID 1 logical drives, depending on which
subsystem model you have. Or you can create a single RAID 10 logical drive
with data mirroring and up to 16 physical drives. If you have an odd number
of drives but still want data mirroring, use RAID 1E.
See “Installing Disk Drives” on page 16 and “Introduction to RAID” on
page 219 for more information on the number of physical drives you can use
for each RAID level.
Are logical drives on VTrak limited to 2 TB?
No. But verify that your operating system supports logical drives over 2 TB.
Also, for the operating system to recognize the full capacity of logical drives
over 2 TB.
I have two UltraTraks and use WebPAM to monitor them. Can I use my
existing WebPAM setup to monitor the VTraks also?
No. Use the WebPAM embedded with the VTrak M610i, M310i, or M210i.