25
3-7.Warning Code
Warning code
Warning event
Warning code
Warning event
01
Battery unconnected
21
Line situations are different in parallel
system
02
IP Neutral loss
22
Bypass situations are different in
parallel system
04
IP phase abnormal
33
Locked in bypass after overload 3 times
in 30 minutes
05
Bypass phase abnormal
34
Converter current unbalanced
07
Over charge
3A
Cover of maintain switch is open
08
Low battery
3C
Utility extremely unbalanced
09
Overload
3D
Bypass is unstable
0A
Fan failure
3E
Battery voltage too high
0B
EPO enable
3F
Battery voltage unbalanced
0D
Over temperature
40
Charger short circuited
0E
Charger failure
4. Trouble Shooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
Possible cause
Remedy
No indication and alarm in the front
display panel even though the mains is
normal.
The AC input power is not
connected well.
Check if input cable firmly
connected to the mains.
The warning code 0B.
EPO function is activated. At this
time, the EPO switch is in “OFF”
status or the jumper is open.
Set the circuit in closed position
to disable the EPO function.
The warning code 01.
The external or internal battery
is incorrectly connected.
Check if all batteries are
connected well.
The warning code 09.
UPS is overload.
Remove excess loads from UPS
output.
UPS is overloaded. Devices
connected to the UPS are fed
directly by the electrical network
via the Bypass.
Remove excess loads from UPS
output.
After repetitive overloads, the
UPS is locked in the Bypass
mode. Connected devices are
fed directly by the mains.
Remove excess loads from UPS
output first. Then shut down the
UPS and restart it.
Fault code is shown as 43.
UPS is overload too long and
becomes fault. Then UPS shut
down automatically.
Remove excess loads from UPS
output and restart it.
Fault code is shown as 14, 15, 16, 17, 18
or 19,
The
UPS
shut
down
automatically because short
circuit occurs on the UPS output.
Check output wiring and if
connected devices are in short
circuit status.
Other fault codes are shown on LCD
display and alarm beeps continuously.
A UPS internal fault has
occurred.
Contact your dealer
Battery backup time is shorter than
nominal value.
Batteries are not fully charged.
Charge the batteries for at least
7 hours and then check capacity.
If the problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to replace
the battery.