H4433pr-0720
PROBLEM POSSIBLE
CAUSE SOLUTION
Vehicle was running but
Loose wires or loose connectors
Check all wires and connectors. Make sure the motor
suddenly stopped
harness connector is tightly plugged into the battery,
and that there are no loose wires around the motors.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation
of the vehicle if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset
itself after approximately 25 seconds, allowing the vehicle
to resume normal operation. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
59 kg (130 lbs) maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into
fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a
thermal fuse continually trips, contact Power Wheels
®
Consumer Relations.
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the motor
harness connector is tightly plugged into the battery, and
that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of over-
charging, contact Power Wheels
®
Consumer Relations.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels
®
12 Volt Lead-Acid Rechargeable Battery.
Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation
of the vehicle if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset
itself after approximately 25 seconds, allowing the vehicle
to resume normal operation. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
59 kg (130 lbs) maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into
fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a
thermal fuse continually trips, contact Power Wheels
®
Consumer Relations.
Vehicle runs in low speed, but
High speed lock-out not disconnected
The vehicle was pre-set to run only in low speed.
does not run in high speed
To allow the vehicle to run in low and high speed, you
must disconnect the High Speed Lock-Out.
Follow the
Please Note: The vehicle is
instructions on page 32 to remove the High Speed Lock-
designed to operate in low
Out screw.
speed only in reverse
.
When the foot pedal is pressed
Operation of vehicle in low speed
It is possible that only one rear wheel may spin when both
only one rear wheel spins
rear wheels are raised off the ground and the vehicle is in
low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising
the rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
Power
Wheels
®
Consumer Relations.
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PROBLEMS AND SOLUTIONS GUIDE
P
H0439pr-0720
