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Troubleshooting, Care, and Maintenance

This section contains suggestions to help you care for, maintain, and 
troubleshoot Webster. It also includes technical support and 
warranty information.

Getting On-Line Help

On-line Help is available whether or not Webster is running. Webster 
Help requires Internet Explorer 4.0 or higher or Netscape 4.0 or 
higher (excluding Netscape 6.0).  

Option

Procedure

Help file

From the Windows taskbar, choose Programs 
from the Start menu and choose Help from the 
Webster menu. On the Macintosh, choose 
“Webster Help” from the Webster Help menu.

Help topics

In the Windows software, choose “Topics” from 
the Help menu or click the Help button on the 
command toolbar. On the Macintosh, press the 
Help button on the keyboard when the Webster 
application is active, if available.

Context-sensitive Help for a 
specific feature

In Windows, press F1 or click the Help question 
button on the command toolbar, then click on 
the feature or dialog. (Not available on the 
Macintosh.)

Context-sensitive Help for a 
dialog

In Windows, in the dialog, press F1 or click the 
Help button. On a Macintosh, click the ques-
tion mark icon at the bottom left corner of a 
dialog box.

Brief description of a feature

In Windows, hold your cursor over the feature 
and read the bottom left corner of the Webster 
main window. Not available on the Macintosh.

Webster_draft2.book.mif  Page 90  Friday, October 11, 2002  10:07 AM

Summary of Contents for Webster IRP

Page 1: ...Part Number 370 0125 02 2002 PolyVision Corporation All rights reserved Printed in the USA USER GUIDE ...

Page 2: ...poration is forbidden PolyVision Corporation reserves the right to make changes in product design or detail and to discontinue any product or material without notice Webster is a trademark of PolyVision Corporation a Steelcase Company All other registered trademarks and trademarks used herein are the property of their respective owners ...

Page 3: ...Down 17 Installing Webster Software 18 Whiteboard System Requirements 18 Installing Webster Software in Windows 19 Installing Webster Software on a Macintosh 19 Starting Webster Software 20 LT Whiteboard Calibration 20 Establishing Communication between the Board and Computer 20 Uninstalling Webster Software 21 Using Multiple Whiteboards 22 Multiple Whiteboards in Windows 22 Multiple Whiteboards o...

Page 4: ... Projector 37 Getting Started in Projection Mode 37 Alignment If You are Already in Projection Mode 39 Using Webster in Projection Mode 39 The Projection Toolbar 40 Projection Mark Ups 42 Snapshots in Other Applications 42 Snapshots When Webster is the Active Application 43 Toggling Between Webster and Other Applications 44 Using the On Screen Keyboard 44 Using Projection with PowerPoint 45 Printi...

Page 5: ... a Snapshot via E mail 68 Publishing a Snapshot as HTML or Adobe PDF 70 NetMeeting and Webster 72 NetMeeting Requirements 72 Using Webster in a NetMeeting Conference 72 Sharing the Webster Software in NetMeeting 72 Using Webster with the NetMeeting Whiteboard 73 Using the Conference Control Center 74 Conference View Preferences 75 Using Webster Projection Mode with NetMeeting 76 Scrolling While Sh...

Page 6: ...eboard Calibration 93 LT Hardware Calibration 95 Troubleshooting Software 97 Technical Support 98 Care and Maintenance 99 Caring for the TS Whiteboard 99 Caring for the LT Whiteboard 100 Caring for the Markers Stylus and Eraser 100 Warranty 101 What is Not Covered 101 How to Get Warranty Service 102 Limitation of Damages and Implied Warranties 102 How State Law Relates to the Warranty 103 FCC Regu...

Page 7: ...s PC or Macintosh PC Capture anything you write or draw on the board by printing it or by saving it on the computer The Webster software records all whiteboard activity for you to save use in other applications print or distribute Many Ways to Use Webster Use Webster during a presentation or meeting to capture notes and ideas You can remain at the whiteboard Webster gives you the tools you need to...

Page 8: ...rned on or connected to the computer If you connect a projector to your system the whiteboard becomes a giant interactive touch screen that enables you to operate your computer while standing at the whiteboard For instance you can control a presentation using software such as PowerPoint on your computer while standing at the whiteboard simply by using a finger or stylus as the mouse Since you can ...

Page 9: ...active teleconferencing capabilities from your Webster board About This Manual This manual describes how to install and operate the Webster TS and LT interactive whiteboards This manual also describes operation of Webster IRP and IPD interactive systems although installation is described separately ...

Page 10: ...ee installation options are available for the Webster TS whiteboards depending on your model You can hang the TS 400 from a cubicle divider using the hang ers provided You can mount it to a mobile stand available from your Webster dealer Installation instructions are provided with the mobile stand If you use this option follow the mounting instructions provided with the mobile stand then proceed t...

Page 11: ...ser 5 1 AC power cord 6 1 serial port cable 12 or 25 depending on your model 7 4 self tapping sheet rock anchors vary by model 8 2 mounting brackets 9 4 Phillips screws 10 2 Velcro strips 11 1 Webster software CD Mac Windows 12 1 user guide 13 1 peel off quick start 14 2 cubicle hanging hooks for some models 1 2 5 6 7 8 9 10 11 12 14 3 4 1 2 3 5 6 4 13 ...

Page 12: ...ow based on your Webster TS whiteboard model 3 Using the mounting plates as a template mark two additional drill hole locations that are 3 4 19 mm from the original hole 4 For sheet rock walls screw the self tapping sheet rock anchors into the wall using a power driver if available Wall anchors for Model Distance from the floor to the holes Distance between hole locations TS 400 74 1880 mm 42 1070...

Page 13: ...e board and hang it on the mounting plates using the slots at the top corners of the board 7 Peel the backing off the front and back of the two Velcro strips 8 Attach Velcro strips to lower right and left corners on the back of whiteboard and press against the wall To mount your whiteboard on an optional stand or easel see the instructions included with your stand or easel or visit www polyvision ...

Page 14: ... 4 Plug the 9 pin male end of the serial port cable into the whiteboard and tighten the screws 5 Plug the other end into your computer s serial port if necessary use a USB to 9 pin serial adapter available from your Webster dealer note NOTE The maximum serial port cable length is 25 feet 7 5 meters For greater distances a serial amplifier is required available at computer networking suppliers AC p...

Page 15: ...y Any of the Webster whiteboards can be mounted on a wall using the instructions provided here The LT 4000 and LT 5000 models fit on a mobile stand enabling it to be easily moved from one room to another If you use that option follow the instructions provided with the mobile stand and then skip to Connecting Your Webster LT Whiteboard on page 15 The LT whiteboard is a combination of high precision...

Page 16: ... 2 lower mounting spindles 9 2 upper mounting spindles 10 4 wall anchors 11 4 wall screws 12 1 serial port cable 13 1 AC power cord 14 1 user guide 15 1 Webster software CD Mac Windows 16 2 V slotted spacers 17 1 peel off quick start 1 calibration kit inside the header cover not shown 15 14 1 17 2 3 4 6 5 7 16 8 9 11 10 13 12 1 2 3 5 6 4 Era se All Sna psh ot Prin t Sna psh ot Too ls Bac k For war...

Page 17: ... computer an AC power outlet and any network connections or projectors you are using Ensure that the selected wall is of solid construction flat and vertical to within 1 4 6 mm over the entire mounting area and free of any significant vibrations that might result from the operation of nearby heavy equipment note NOTE If you are not installing on a sheet rock wall you must provide your own fastener...

Page 18: ...nchors turn in the wall while tightening the screws Remove the screws prior to the next step and discard the black washers used to help tighten the screws Model Distance from the floor to the top holes Horizontaldistance between holes Vertical distance between holes LT 4000 76 1930 mm 49 5 16 1252 mm 31 15 16 811 mm LT 5000 80 2025 mm 56 1 2 1435 mm 37 3 8 949 mm LT 6000 80 2025 mm 65 5 16 1660 mm...

Page 19: ...h the two studded mounting brackets and into the lower holes in the wall Tighten the screws to the wall 8 Thread the two lower mounting spindles onto the studded mounting brackets and tighten until 1 2 12 mm of thread shows between the mounting brackets and the spindles 9 By sight or by using a carpenter s level or plumb line vertically align the upper and lower spindles ...

Page 20: ... two bottom spindles should be floating about halfway up in their slotted holes 11 Check that the board is flat by sighting across the front of the board or using your carpenter s level or plumb line If the board is not flat ensure all spindles are properly located in their slotted holes and turn the lower spindles in or out to make the board vertical 12 Check both lower mounting spindles for end ...

Page 21: ...fer to Customizing General Options on page 79 for instructions on telling the software where the icon strip is located To mount your whiteboard on an optional mobile stand see the instructions included with your mobile stand or visit www polyvision com Connecting Your Webster LT Whiteboard Ensure that both your computer and whiteboard are powered off before you make connections To connect the whit...

Page 22: ...ur Webster dealer note NOTE The maximum serial cable length is 25 feet 7 5 meters For greater distances a serial amplifier is required available at computer networking suppliers 5 Turn on the whiteboard power switch to confirm your connections The power LED illuminates yellow You are now ready to install the Webster software see Installing Webster Software on page 18 9 pin serial cable AC power co...

Page 23: ... The board signals a warning beep one minute before the power down occurs and the Ready LED goes out when the board is powered down The default period of inactivity is 60 minutes To specify a different time refer to Customizing General Options on page 79 To power up Webster after an automatic power down move the mouse ...

Page 24: ...hiteboard System Requirements 64 MB RAM 128 MB preferred 20 MB available disk space CD ROM drive 800 x 600 monitor or better 1 available serial COM port or 1 USB port and a USB to 9 pin serial adapter available from your Webster dealer Internet Explorer 4 0 or higher or Netscape 4 0 or higher exclud ing Netscape 6 0 to view Webster on line Help Windows Windows compatible PC Pentium II or faster re...

Page 25: ...stablishing Communication between the Board and Com puter on page 20 If your computer is permanently connected to an IRP or IPD sys tem we recommend that you check the Run Webster at Star tup option during installation 4 Restart if prompted Installing Webster Software on a Macintosh To install Webster software on a Macintosh 1 On the Macintosh place the Webster software CD in your CD ROM drive 2 D...

Page 26: ...p Webster software detects If you are using the Webster IRP or IPD system and automatically initiates projection mode alignment LT Whiteboard Calibration High precision lasers in the LT whiteboard sometimes require calibration When you install Webster software and establish communication between the whiteboard and the computer a calibration check is performed automatically If Webster software disp...

Page 27: ... application Your Webster document files are not deleted To uninstall Webster software in Windows 1 Exit all applications including Webster 2 On the Windows taskbar choose Programs from the Start menu and choose Uninstall Webster from the Webster group 3 Click Yes to remove all application components You may have to delete some application files manually after you uninstall Webster To uninstall We...

Page 28: ...ter window and note the board and COM port Each application is independent You can customize the options for each board individually by choosing Options in the Edit menu of the Webster application associated with that board Options are saved in the same order that you launched the Webster applications After you close the applications the order you reopen them determines which options are associate...

Page 29: ...ication is independent You can customize the preferences for each board individually by choosing Preferences in the Edit menu of the Webster application associated with that board Preferences are saved in the same order that you launched the Webster applications After you close the applications reopen them in the same order and associate them with the same boards to maintain customized preferences...

Page 30: ...draw on the board Your work appears in the Webster software window Refer to Writing on the Board on page 24 5 To erase choose an eraser tool and erase Refer to Erasing the Board on page 25 6 To print the contents of the board on a printer connected to the computer tap the Print icon Refer to Printing the Board on page 26 7 To capture a copy of the board in the software tap the Snapshot icon Refer ...

Page 31: ...ble feedback and the green LED glows brighter to indicate that it recognizes your strokes Erasing the Board Erase functions are based on a calculated circle around a single point Always use the erasers that are provided with the Webster board Erasing depends upon which Webster model you use To erase on Webster TS models Large areas Tap the Wide Erase icon on the board Use the eraser felt flat agai...

Page 32: ...odels The whiteboard sends an image of the board to the printer using the current Print Setup settings in the Webster software Capturing a Snapshot of the Board The Webster software records all the activity on the whiteboard To capture an image of the current board that you can save or use on the computer TS and LT models Tap a Snapshot icon on the whiteboard IRP and IPD models Tap a Snapshot butt...

Page 33: ... computer running the Webster software Icons that appear along the edge of the board on TS and LT models control functions that are duplicated in the software IRP and IPD models are rear projection systems and thus always operate in Webster s projection mode in which the whiteboard icon strip is unnecessary ...

Page 34: ...ive printer without capturing a snapshot Snapshot Capture a snapshot of the board Show Webster In projection mode bring the Webster software to the front or send it to the rear Projection Enter or exit projection mode Red Pen In the software record the active pen as red TS models only Black Pen In the software record the active pen as black TS models only Green Pen In the software record the activ...

Page 35: ...ser function Clicks touching or writing on the whiteboard For information about changing Webster TS whiteboard sounds refer to Customizing Sounds TS Models Only on page 82 Sounds on Webster LT Whiteboards On Webster LT models the sounds are as follows Three beeps on startup Two beeps initiating recording One beep button press Single warning beep one minute before automatic power down Refer to LT W...

Page 36: ...u launch Webster software the main window appears Features of the main window are described below Current Board Pane Shows contents of current board Status Bar Displays tips left and status messages right Selection Pane Shows currently selected snapshot or board Annotation Toolbar Contains pen erase and zoom tools On a Macintosh these tools are in the command toolbar Snapshot Pane Shows all snapsh...

Page 37: ...tcut access to projection mode playback help Windows only NetMeeting Windows only and to alternative views in Webster On a Macintosh the command toolbar also includes annotation tools 1 Standard Windows tools New Open Folder Save Print Cut Copy and Paste or choose the same items from the File and Edit menu On a Macintosh these buttons absent 2 Views Current Board Normal Snapshots Selection or Full...

Page 38: ...ar On a Macintosh the annotation tools are part of the command toolbar at the top of the window In Windows the annotation toolbar is a floating toolbar that can be docked on any edge of the program window The annotation toolbar includes the following functions 1 Snapshot Capture a snapshot of the current whiteboard contents 2 Snapshot Erase All Capture a snapshot of the current whiteboard and eras...

Page 39: ...dow Make the image fill the screen 6 Playback Play Pause Stop Loop Play All Snapshots Playback preferences 7 Pen size Large medium or small pen width 8 Erasers Wide or narrow eraser 9 Pen color Pen color recorded in the software 10 Selection cursor Macintosh only With multiple monitors connected use this cursor to drag images between monitors 11 Snapshot Snapshot Erase All Capture an image of the ...

Page 40: ...rojection Toolbar from the System Tray Menu in the upper right corner of the desktop to show or hide the projection toolbar Click the Close box in the title bar to close the Full Screen anno tation toolbar and projection toolbar Drag the size box in the Full Screen annotation toolbar to show or hide the toolbar To move a toolbar in Windows Drag the move handle on a docked toolbar or the title bar ...

Page 41: ...ctive for 45 seconds after erasing Webster automatically switches to the last used pen to protect your work To turn this feature off or to change the delay time see Customizing Pens and Erasers on page 80 Erase the board using the large circular felt eraser provided or using your finger for small erasures To record erasures in the software tap the Wide or Narrow Eraser icon on the board before you...

Page 42: ...s always operate in projection mode Refer to Using Webster with a Projector on page 37 These models use two intersecting lasers to detect strokes of the stylus on the board Always use the battery operated infrared stylus to point and annotate on the board To begin writing 1 Choose a pen color on the projection toolbar 2 Write on the board with the stylus To erase writing on the board Tap the small...

Page 43: ...d on the board and capture the resulting image as a snapshot You can Use Webster as a touch screen to control your computer Run slide presentations entirely from the front of the room Capture and mark up any image from your computer Getting Started in Projection Mode Before using projection mode install Webster software on your computer and connect the computer to the whiteboard Refer to Installin...

Page 44: ...ignment window choose Options or Preferences from the Edit menu On the Projection tab uncheck Remember alignment points Repeat Step 4 5 On the board touch each of the four corners of the projected image following the instructions you see on the screen If you use the Webster TS models you can use your fingertip or the stylus provided to tap the four points If you use the Webster LT IRP or IPD model...

Page 45: ...ector or whiteboard you might need to re align while you are in projection mode You know that you need to re align the board if the cursor does not align with the point you touch on the board To re align in projection mode 1 On the computer click the Align button in the projection toolbar 2 Follow the instructions you see on the board note NOTE If you still have trouble with alignment after using ...

Page 46: ...g box In Windows for a right click tap the Right Click button on the projection toolbar then tap the whiteboard To right click on Webster IRP or IPD models hold the bottom button on the stylus as you tap the board The Projection Toolbar When you enter projection mode a new toolbar appears with a single row of tools A second row of tools appears when Webster is not the active window The projection ...

Page 47: ... image 5 Keyboard Show and hide the on screen keyboard 6 Right Click Windows only For a right mouse click tap this button then tap the board Show Webster Macintosh only Bring the Webster window to the front 7 Selection Tool Move the cursor instead of writing on the board Click to stop projection mark up and return to pointing the mouse 8 Pen Color Mark up the projected image 9 Erasers Erase the pr...

Page 48: ...e selection tool 2 Write on the projected computer screen with the stylus Webster records your writing 3 Tap the Snapshot button in the projection toolbar to capture the contents of the board 4 When done tap the Selection Tool button in the projection toolbar to erase your mark ups and resume using the cursor Snapshots in Other Applications In projection mode when Webster is not the active applica...

Page 49: ...r more information on using PowerPoint with Webster see Using Projection with PowerPoint on page 45 Snapshots When Webster is the Active Application In projection mode when Webster is the active application you can capture a snapshot of the current board or a snapshot of the projected computer screen To capture a snapshot including the writing on the current board but not the projected Webster app...

Page 50: ...Go To Webster from the System Menu in the menu title bar Using the On Screen Keyboard In projection mode Webster provides an on screen keyboard that enables you to enter text from the whiteboard To launch the on screen keyboard tap the Keyboard button on the projection toolbar Use the on screen keyboard for entering text and performing keyboard functions as follows To enter text move the cursor to...

Page 51: ... the slides To use Webster in projection mode with PowerPoint 1 Enter projection mode in Webster Refer to Using Webster in Projection Mode on page 39 2 Launch PowerPoint and begin the slide presentation To move forward and backward through PowerPoint slides Webster TS and LT models only Tap the Forward and Back icons on the whiteboard icon strip To mark up a slide Tap a pen button in the projectio...

Page 52: ...nnected to your computer To print a copy of the board TS and LT models only Tap the Print icon on the whiteboard icon strip Prints to the default printer Tap the Print button in the projection toolbar Prints to the default printer Choose Print from the Webster File menu Opens the Print dialog where you can change printers ...

Page 53: ...ebster Whiteboard Icons on page 28 Click the Snapshot button in the annotation toolbar Refer to The Webster Annotation Toolbar on page 32 Choose Snapshot from the Edit menu In projection mode tap either the Snapshot or Screen Snapshot button in the projection toolbar Refer to The Projection Tool bar on page 40 To capture a snapshot and start over with a blank current board in the software TS and L...

Page 54: ... Taking Automatic Snapshots Webster can automatically capture snapshots enabling you to continue through a presentation with no distractions Webster detects periods of inactivity and captures the contents of the board after a specified duration To take snapshots automatically 1 Choose Options Windows or Preferences Macintosh from the Edit menu 2 Click the General tab 3 Check Auto Snapshot 4 Enter ...

Page 55: ...ots pane scroll bar located on the right edge of the Snapshot pane or choose Next Snapshot or Previous Snapshot from the View menu To fill the window with a snapshot double click the snapshot or click a snapshot and choose Selection from the View menu To view all snapshots in the currently open Webster file click the Snapshots view button in the toolbar Windows or view tab Macintosh or choose Snap...

Page 56: ...To select all snapshots Choose Select All from the Edit menu To select a range of snapshots In Windows Click the first snapshot then press the Shift key and click the last snapshot or drag a selection rectangle around the snapshots On a Macintosh Drag a selection rectangle around the snap shots To select several non sequential snapshots In Windows Hold down the Ctrl key and click all desired snap ...

Page 57: ... Create a Webster file for each topic Create a Webster file for each day or time period Creating a File To create a new Webster file Choose New from the File menu If the existing file contains unsaved changes you are prompted to save the file When you open a new file Webster options enable you to choose whether or not the contents of the current board remain visible in the new file Refer to Custom...

Page 58: ...ew untitled file because Webster must always have an open file To close a file and quit Webster Choose Exit Windows or Quit Macintosh from the File menu Windows Click the Close box in the upper right corner of the Webster window If the file contains unsaved data you are prompted to save it Password Protecting a File in Windows In Windows you can password protect a Webster file A password protected...

Page 59: ...s you to review everything you did in the order it occurred In addition you can play back a sequence of snapshots To play them back in another order reorganize the snapshots Refer to Copying and Moving Snapshots on page 54 Webster playback shortcuts appear on the command toolbar 1 Play Click to play back the selected snapshot or choose Play from the Playback menu 2 Pause Click to pause playback or...

Page 60: ... from the Edit menu and click the Playback tab Refer to Customizing Playback Options on page 86 Copying and Moving Snapshots You can move or copy snapshots Within the current Webster file Into another Webster file Into another application To move one or more snapshots within an open Webster file Drag the selected snapshot s to reposition them within the Snapshot pane To copy one or more snapshots ...

Page 61: ...n Windows you can export a snapshot in bitmap bmp Windows metafile wmf JPEG jpg Adobe PDF pdf and TIFF tif formats On a Macintosh with QuickTime installed you can export a snapshot in bitmap compressed PICT JPEG MacPaint Photoshop PNG QuickTime image SGI TGA Adobe PDF and TIFF formats note NOTE QuickTime is included on your Webster installation CD Use the Recommended Install or Full Install option...

Page 62: ...e each snapshot is named with a caption indicating the date and time it was created When you print a snapshot this caption is included as a header Macintosh or footer Windows To change a snapshot caption 1 Select the snapshot The snapshot and caption are highlighted 2 Click the caption to select the text 3 Enter the new caption 4 Press Enter or click anywhere outside the caption Deleting Snapshots...

Page 63: ... the last save by choosing Revert from the file menu On a Macintosh you can undo the last action by choosing Undo from the Edit menu To edit a snapshot 1 Select a snapshot An enlarged view appears in the Selection pane 2 Choose a pen color and pen size or choose the eraser from the annotation toolbar 3 Draw or erase on the snapshot in the Selection pane 4 To save the changes save the Webster file ...

Page 64: ... Windows 1 Select the snapshot s to print or the current board 2 Choose Print from the File menu or click the Print button in the Webster command toolbar The following dialog appears 3 Specify the following print options Printer name and printer properties Which items to print snapshots and or current board Number of copies How to print colors Orientation Header and or footer formats Printing Colo...

Page 65: ...kground color specified using Col ors in the Edit menu If this option is unchecked your non white background prints in color Customizing Headers and Footers in Windows By default snapshot printouts include the following footers Webster file name Webster notes Date of snapshot You can edit delete or format the header or footer by changing the options in the Print dialog To customize headers or foot...

Page 66: ...e snapshot was taken Snapshot Caption M or m Inserts the snapshot caption Current Date Short Format d Inserts the current date in the format 01 01 00 Current Date Long Format D Inserts the current date in the format January 1 2000 Current Time T or t Inserts the current time Filename F or f Inserts the file name Total Pages N or n Inserts the total number of pages in the file Page Number P or p In...

Page 67: ...eld and the commands conflict the one closest to the text takes precedence For exam ple if you enter Courier Arial Company the word Com pany prints in Arial Strike Out Text S or s Strikes out all the following text in the field Default Font Z or z Returns all the following text to the default font Arial Font Size nn Sets the point size of all the follow ing text to the number you specify in nn e g...

Page 68: ...o open the Print dialog or click Close to close the window and return to the main window Printing Resolution The vector based data that the software records are output at the resolution of the output device for example 72 dpi for a typical monitor or 1200 dpi for a 1200 dpi printer Because the data are independent of resolution the higher the resolution of the monitor or printer the smoother the o...

Page 69: ...le Print dialog is shown below 3 Choose Webster from the drop down list 4 To specify the items to print click a radio button beside All Snapshots and Current Board Selected Snapshot s or Current Board 5 Click OK To view a preview of the printed snapshot on a Macintosh 1 Choose Print Preview from the File menu 2 To scroll through all the snapshots in the Webster file click the navigation buttons at...

Page 70: ...include a repeated image or design Webster enables you to add a backdrop to your snapshots Backdrops are image files that you created in another application or in Webster You can use backdrops As grids or patterns for repeated use such as music paper As forms such as patient admission forms For headers or footers for example to incorporate a logo as shown below Backdrops can be reused even after t...

Page 71: ...ile that contains the image you want to add to a snapshot 2 Save the file Hint use a file name that is easy to recognize for later use such as Backdrop tif Adding a Backdrop File to a Snapshot You can add a backdrop file to one or more snapshots in your current Webster file at any time To add a backdrop to a snapshot in Windows 1 optional Select the snapshot s to which you want to add the backdrop...

Page 72: ... shot of the computer desktop to a snapshot as a backdrop Use this feature for example to annotate Your desktop A Webster window A window from another application To insert a screen shot as a backdrop 1 optional Select the snapshot s to which you want to add the backdrop 2 Choose Add from Screen from the Backdrop menu 3 Arrange the screen contents as desired including opening or closing other appl...

Page 73: ...p menu To remove backdrops from all snapshots in the open file choose Remove All from the Edit menu 3 Click Yes to confirm the removal Backdrops Provided with Webster Webster software includes a folder of backdrops The folder is located in Program Files Webster folder Windows and the Webster application folder Macintosh Within the Backdrop folder backdrops are organized by model for Webster TS and...

Page 74: ...cluding AOL Mailsmith Eudora OS X Mail Microsoft Outlook and Microsoft Entourage Certain Internet Service Providers cannot handle large file sizes e g in excess of 1000 KB If your e mail system cannot accommodate large files send several smaller ones By default the software warns you before you send files larger than 1000 KB You can specify a different maximum file size or deactivate the warning R...

Page 75: ...following dialog appears on a Macintosh 3 Specify Orientation Choose from Landscape or Portrait orien tation for the Adobe PDF e mail attachment Images Choose the image quality and file size for the Adobe PDF e mail attachment Items to send Choose from All Snapshots and Current Board Selected Snapshot s or Current Board 4 Click OK 5 A new e mail message opens containing the snapshot s as an Adobe ...

Page 76: ...crosoft Office Professional is necessary To publish a snapshot as HTML or Adobe PDF 1 optional Select the snapshot s to be published 2 Choose Publish from the File menu The following dialog appears 3 To choose a destination for the resulting file click a radio button beside Local Disk or Web 4 Click Publish As 5 If you clicked the Web radio button a dialog opens where you can enter the file name s...

Page 77: ...es and Selection 7 Optional Enter a heading that appears at the top of the published Adobe PDF Windows only or HTML file 8 If you are publishing directly to the web make sure your computer is connected to the Internet 9 Click Publish note NOTE In Windows the designated URL is specified in the Microsoft Web Publishing Wizard See your Windows documentation or contact your network administrator for m...

Page 78: ...version of Webster note NOTE For more information about NetMeeting visit www microsoft com netmeeting or view the built in Help system in the NetMeeting application NetMeeting Requirements A LAN WAN Internet or direct modem connection NetMeeting 2 0 or higher Using Webster in a NetMeeting Conference You can use Webster with NetMeeting in two ways Sharing a view of the Webster software in NetMeetin...

Page 79: ...ing Webster with the NetMeeting Whiteboard You can connect the Webster whiteboard and the NetMeeting whiteboard so all writing is recorded on both applications windows simultaneously To connect the Webster and NetMeeting whiteboards 1 Choose Options from the Edit menu 2 Click the NetMeeting tab The following dialog appears 3 Click Enable NetMeeting then click both Enable buttons to permit informat...

Page 80: ... 6 To write on the shared whiteboard tap the Webster pen and eraser buttons All participants see the results on the NetMeeting whiteboard 7 Choose Join from the Webster Conference menu 8 To close connections so others can no longer see or talk to you choose Leave from the Webster Conference menu note NOTE Annotations using the NetMeeting shape tools squares circles etc are not recorded in Webster ...

Page 81: ...ck Hide 3 To share your whiteboard activity in the conference click Start 4 If you are disconnected from a conference or want to join a conference in progress click Join Conference 5 To view the status of individual remote whiteboards click the Remote Whiteboards tab and click Show Conference View Preferences Webster enables you to control whether remote viewers see everything new writing or just ...

Page 82: ... prompt me when remote users try to see my white board Check to receive no message when a remote user requests to look at your board Using Webster Projection Mode with NetMeeting If you are in projection mode and connected to a NetMeeting conference note the following The Show Webster button toggles between the NetMeeting whiteboard not Webster and the current screen To check how the software is r...

Page 83: ...y Troubleshooting NetMeeting Problem Cause Solution Participants cannot see the Webster whiteboard Two way communica tion is disabled Enable communication with NetMeeting see Using Webster in a Net Meeting Conference on page 72 NetMeeting Share menu is grayed out No NetMeeting call set up Host or join a NetMeeting call The software appears gray or patterned to other users The software window is ov...

Page 84: ...w are hidden The software is being hosted by another com puter with a higher res olution Increase your monitor s resolution or ask the Web ster host to set up scroll ing see Scrolling While Shared on page 77 Problem Cause Solution ...

Page 85: ...ral tab The following dialog appears Remember window positions Check to remember the window size and location on the screen when you next launch Webster or create a new file Open last file at startup Check to return to the last file you were working in when you launch Webster software Leave unchecked to open a new untitled file each time Remember whiteboard contents Check to retain the Current Boa...

Page 86: ...pshot Check to have Webster automatically capture a snapshot after a specified interval of inactivity then enter the desired interval of inactivity Power down after n minutes of inactivity For Webster LT models specify the period of inactivity of the whiteboard that will trigger automatic power down Icon strip enabled Check to enable the whiteboard icon strip on Webster LT models In the diagram of...

Page 87: ...e a color from the drop down list to specify the default pen color that is active when you first launch Webster and begin writing on the board This color is also used when the software automatically switches back to the pen tool Automatic pen selection The software can detect inactivity following use of an eraser and automatically switch back to the default pen This feature protects your work if y...

Page 88: ...board emits sounds On startup and shutdown Selecting a tool pen or eraser Using an eraser function Touching or writing on the whiteboard You can change the sounds associated with functions or turn them off note NOTE If you turn sounds off the board no longer provides audible feedback that a particular tool is in use that the whiteboard is communicating with your computer or that an error exists We...

Page 89: ... to apply the settings and close the dialog To restore factory default options Click Restore Defaults Customizing Image Export You can specify the default characteristics for images that you export Refer to Exporting Snapshots on page 55 To customize export settings 1 Choose Options Windows or Preferences Macintosh from the Edit menu ...

Page 90: ... background if you want the background of the resulting metafile to be transparent Otherwise the background is filled Drag and drop file Choose the file type of the resulting image when you drag and drop a snapshot into another application In Windows the options are bitmap or metafile On a Macintosh the options are picture bitmap Compressed PICT JPEG MacPaint Photoshop PNG QuickTime Image SGI TGA ...

Page 91: ...n on projection at startup Check to enter projection mode automatically whenever you launch Webster This setting is recommended for permanently connected Webster IRP and IPD models Remember alignment points If your whiteboard and projector remain in the same positions check this box to use the same projection alignment each time No alignment screen displays when you enter projection mode Remember ...

Page 92: ...ions Click Restore Defaults Customizing Playback Options You can specify preferences for the timing used during playback of snapshots Refer to Playing Back Snapshots on page 53 To change playback speed and delays 1 Choose Options Windows or Preferences Macintosh from the Edit menu 2 Choose the Playback tab The following dialog appears Real time Check to play back all pen strokes erasures and pause...

Page 93: ...napshot in a loop is complete Click the Pause button on the toolbar to continue the loop Delay Click to enter a delay after playback of an entire snapshot is complete before playback of the next snapshot in a loop then specify the delay To restore factory default options Click Restore Defaults Customizing Backdrops on a Macintosh When you create a backdrop on a Macintosh you can specify to preserv...

Page 94: ...o indicate that a backdrop is included To restore factory default options Click Restore Defaults Changing Colors in Windows In Windows you can change the four default pen colors from red black green and blue to any of 16 colors You can also change the background color from white to any of 16 colors The default colors are Pens Red Black Green Blue Background White For Webster TS and LT models the d...

Page 95: ...Specify Change Selection Click to apply the new colors to the selected snapshot s or current board Change All Click to apply changes to all snapshots and the current board in the open file Use for New Files Click to apply changes to the current file and new files that you create Otherwise changes apply only to the currently open file To restore factory default options Click Restore Defaults ...

Page 96: ...u Help topics In the Windows software choose Topics from the Help menu or click the Help button on the command toolbar On the Macintosh press the Help button on the keyboard when the Webster application is active if available Context sensitive Help for a specific feature In Windows press F1 or click the Help question button on the command toolbar then click on the feature or dialog Not available o...

Page 97: ...blinking rapidly Power supply problem Unplug the whiteboard power cable and plug it back in Green LED very bright Whiteboard is being touched Make sure nothing is touching or leaning against the whiteboard Cannot establish communication prop erly with the white board COM port conflict Confirm cable connec tions Choose Find Whiteboard in the Edit menu to search for the correct port In Windows check...

Page 98: ...ace such as mag nets Hardware calibration may be needed Refer to Hardware Calibration on page 93 Yellow Power LED is off Communication with the board not estab lished or not possible Start the Webster software or click on the Webster soft ware to wake up the board Blinking yellow LED in the header cover No communication with the software or Find Whiteboard in progress Watch status of software down...

Page 99: ... use TS Whiteboard Calibration To calibrate the TS whiteboard 1 Download TS calibration sheets as a PDF file from the PolyVision web site at www polyvision com 2 Print and cut the one that matches your board s size as described on the calibration sheet note NOTE Make sure that you use the template that is appropriate for your board size Warning beep One minute before automatic power down Draw some...

Page 100: ...ith a marker make a dot on the board at the bottom left corner of the calibration template Remove the calibration sheet 7 Choose Hardware Calibration from the Edit menu You will see the following dialog 8 Select the board to calibrate 9 Click Calibrate A dialog appears from which you identify the dimensions and orientation of your whiteboard 10 Choose the appropriate size and orientation from the ...

Page 101: ...ish communication with the whiteboard If the calibration warning appears continue with hardware calibration To calibrate LT whiteboard hardware 1 Remove the LT whiteboard header cover by unscrewing the thumb screws at the top of the board and lifting the header cover up and forward 2 Locate the calibration kit taped to the inside of the header cover and remove the allen wrench 3 Choose Hardware Ca...

Page 102: ...er Adjust the screws until the dials in the software are pointing to the green area and the dial numbers are near zero It is not necessary for the readings to be exactly zero 6 Click Done 7 Replace the whiteboard header cover ...

Page 103: ...place eraser flat on the whiteboard Pen not sufficiently lifted between strokes Make sure that you lift the pen off the board between strokes charac ters for instance Electronic interference Relocate the board Squeaking noise while using a marker Too much pressure Use less but consistent pressure Communication error message Communication problem Check all cables and restart Webster Check Webster s...

Page 104: ... Asia Technical Support Phone 32 0 89 32 31 30 Fax 32 0 89 32 31 31 E mail business center polyvision com Internet www polyvision com Send Mail does not open an e mail mes sage Default e mail application not specified or config ured On a Macintosh go to the Internet control panel and select a default e mail application In Windows go to the Mail control panel and configure your mail system No Expor...

Page 105: ... not use abrasive cleaners or cloths Use the care instructions below if your board s serial number begins with any other letter For daily cleaning or as needed rinse surfaces with water using a soft cloth or sponge Dry with a soft cloth prior to writing Remove any remaining marks with Sanford Expo Towelettes or equivalent Whiteboard cleaners available at office supply stores can also be used Rinse...

Page 106: ...ons in case you need to return your Web ster board for repair Caring for the LT Whiteboard Use spray cleaners including whiteboard cleaners or mild abrasives For stubborn stains use abrasive cleaners alcohol or acetone To erase pen strokes made with permanent markers write over the marks with a dry erase marker of the same or similar color then erase Caring for the Markers Stylus and Eraser Cover ...

Page 107: ... for sale Some factory reconditioned parts may be used in the assembly of this whiteboard What is Not Covered 1 Any product that is sold or used outside of North America unless the product was specifically labeled for sale in that country 2 Any product on which the serial number has been defaced modified or removed 3 Damage deterioration or malfunction resulting from but not limited to Accident mi...

Page 108: ...IOD OF TWO YEARS AFTER CONSUMER PURCHASE PROVIDED IT IS USED IN ACCORDANCE WITH POLYVISION S USER INSTRUCTIONS POLYVISION S SOLE AND EXCLUSIVE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR ANY BREACH OF THIS WARRANTY IS THAT IF THE BREACH IS REPORTED TO POLYVISION IN WRITING WITHIN THE TWO YEAR WARRANTY PERIOD POLYVISION WILL CORRECT THE NONCONFORMITY EITHER BY CORRECTING THE PRODUCT OR WHERE APPROPRIAT...

Page 109: ...specific suitability of a product for a specific purpose or application must be determined by the customer and is not warranted by PolyVision Corporation FCC Regulations The TS series products have been tested and found to comply with the following safety and environmental certifications EN60950 CE Mark FCC Rules Part 15 Subpart J Class A VFG Compliant CISPR 22 Class A The LT series products have ...

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Page 111: ...ot 26 erasing the board 25 printing the board 26 writing on the board 24 bitmap exporting 55 black pen whiteboard icon 28 blue pen whiteboard icon 28 C caring for the whiteboard 99 changing background color in Windows 88 color changing pen color in Windows 88 print white background 58 printing in Windows 58 COM port 20 92 command toolbar 31 icons 31 commands 60 communication whiteboard 20 conferen...

Page 112: ... 28 H hardware calibration 93 headers 59 help online 90 HTML export 70 I icon strip enabled 80 installation LT whiteboard 9 TS whiteboard 4 Webster software 18 IPD erasing the board 36 pen 36 writing on the board 36 IRP erasing the board 36 pen 36 writing on the board 36 J JPEG exporting 55 84 K keyboard on screen projection mode 44 toolbar icon 41 L LAN 72 Laser Tracking whiteboard installation 9...

Page 113: ...pens care and maintenance 100 PICT exporting 55 84 play all 54 playback 53 options 86 timing 54 toolbar button 32 33 53 PNG exporting 55 84 power down 17 power down after n minutes of inactivity 80 PowerPoint 42 45 preserve aspect ratio 88 print 41 toolbar icon 33 whiteboard icon 28 printing background color 59 colors in Windows 58 commands 60 headers and footers 59 in black and white 59 in projec...

Page 114: ...ops 66 selection cursor annotation toolbar icon 33 selection pane 31 selection tool 41 selection view 31 send mail 68 69 sending files snapshots 68 SGI exporting 55 84 show backdrop indicator 88 show board 44 whiteboard icon 28 show current board toolbar icon 33 show Webster 76 show hide toolbars 34 snapshot adding a backdrop 65 66 automatic 48 copying moving 54 creating 47 deleting 56 disabled 48...

Page 115: ...35 icon strip 28 mounting 6 sounds 82 troubleshooting 91 writing on the board 35 U undo 56 uninstalling Webster 21 USB port communication 20 W WAN 72 Webster exiting 52 main window 30 selection pane 31 snapshot pane 31 starting 20 uninstalling 21 Webster files closing 52 creating 51 opening 52 password protecting 52 saving 51 Webster software installing 18 whiteboard care and maintenance 99 erasur...

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