WebOffice and MGC Configuration
35
Configuring IVR Message Services to Verify Participant
Passwords
IVR Message Services must now be configured to work with the external database. This is
done from the MGC Manager. Following are instructions for configuring IVR Message
Services to verify conference passwords with an external database application.
To define a new IVR Message Service:
1.
Connect to the MGC unit (MCU).
2.
Expand the
MCU
tree.
3.
Expand the
MCU Configuration
tree.
4.
Right-click the
IVR Services
icon, and then click
New IVR Service
.
The
IVR-Global
dialog box opens.
This dialog box enables you to define the general parameters of the IVR Service.
