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Polycom KIRK 14117800, Installation And Configuration Manual

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Polycom KIRK 14117800 Installation And Configuration Manual Download Page 203

  Troubleshooting    203

KIRK Wireless Server 600v3 Installation and Configuration Guide

Figure 121   

GWLOAD program

3

In the 

File Setup 

area, click 

IP firmware

.

4

In the 

KIRK WS

 area, click 

KWS600v3

.

5

Click 

Get File

.

An 

Open IP firmware file

 dialog box appears.

Figure 122   

GWLOAD: Open IP firmware file dialog box

Summary of Contents for KIRK 14117800

Page 1: ...Part No 14117800 Ed 2 6 April 16 2009 Polycom KIRK Wireless Server 600v3 Installation and Configuration Guide...

Page 2: ...of Polycom Inc Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks o...

Page 3: ...ying KIRK Wireless Server 600v3 31 3 1 Recommendations for KWS600v3 KIRK Repeater Placement 32 3 2 Deployment of a KIRK Wireless Server 600v3 Multi Cell 32 3 2 1 Sync over Air 32 3 2 2 Examples of Syn...

Page 4: ...1 Unpacking 65 6 1 1 Inspect for Damage 65 6 1 2 Unpacking the Shipping Container 65 6 2 KIRK Handset Description 65 6 2 1 KIRK Handset Types 66 6 2 2 KIRK Charger Types and Part Numbers 66 6 3 Instal...

Page 5: ...Server 600v3 104 7 6 4 Configuring the Secondary KIRK Wireless Server 600v3 108 7 6 5 Configuring Secondary KWS600v3 Using a Back Up File 117 7 6 6 Configuring Standalone LDAP Server 117 7 6 7 Configu...

Page 6: ...ser Name and Password 165 10 1 2 Reading System Information 166 10 1 3 Reading DECT Statistics 167 10 1 4 Reading LDAP Server Status 171 10 1 5 Reading LDAP Replicator Statistics 171 10 1 6 Reading Et...

Page 7: ...ss Server 600v3 199 15 1 1 Administration Page of the KIRK Wireless Server 600v3 199 15 1 2 KIRK Configuration Tool for KIRK Wireless Server 600v3 200 15 1 3 KIRK Repeater 201 15 1 4 KIRK Handset 201...

Page 8: ...8 14117800 Ed 2 6...

Page 9: ...and 4040 Handset 70 Figure 6 Single Charger for 4080 Handset 71 Figure 7 Multicharger for 4020 Handset and 4040 Handset 71 Figure 8 Single Charger for 5020 5040 Handset 71 Figure 9 Remove Back Cover f...

Page 10: ...n DECT Master page 107 Figure 48 Adm Page Configuration DECT Radio page 108 Figure 49 WS600v3 Multi cell installation primary and secondaries 109 Figure 50 Adm Page Enter Network Password dialog box 1...

Page 11: ...log box 150 Figure 89 Adm Page Administration DECT Users page 159 Figure 90 Adm Page Administration DECT Users page 160 Figure 91 Adm Page Administration DECT Users page 161 Figure 92 Adm Page Edit Us...

Page 12: ...stration Upload Boot page 180 Figure 117 Adm Page Administration Reset Reset page 182 Figure 118 Adm Page Administration Reset Idle Reset page 182 Figure 119 Adm Page Administration Reset TFTP page 18...

Page 13: ...ireless Server 600v3 Part Numbers 42 Table 2 LED Indicator Description Front Cover 44 Table 3 Reset Button Description 46 Table 1 Variants of KIRK Handsets 66 Table 2 Variants of KIRK Chargers 66 Tabl...

Page 14: ...14 Tables 14117800 Ed 2 6...

Page 15: ...Server 600v3 technical training The guide provides all the necessary information for successful installation and maintenance of the wireless solution This includes the installation and configuration o...

Page 16: ...orking correctly that you have a working knowledge of deployment in general that a site survey has been conducted and that the installer has access to these plans Note The site survey should determine...

Page 17: ...dministration Page and KIRK Configuration Tool and configure the KWS600v3 through these programs Chapter 8 KIRK Handset Registration and Subscription To register and subscribe KIRK Handsets Chapter 9...

Page 18: ...inny Protocol part no 14168601 Deployment Kit Deployment Guide Handset Operation Handset User Guide Pre and Mid Call Services Operations Pre Call and Mid Call Services User Guide part no 14168700 Call...

Page 19: ...600v3 IWU Inter Working Unit LAN Local Area Network LDAP Lightweight Directory Access Protocol LED Light Emitting Diode KWS KIRK Wireless Server MAC Media Access Control hardware address of a device...

Page 20: ...20 Preface 14117800 Ed 2 6...

Page 21: ...includes a number of the following components in addition to the KWS600v3 Repeaters Handsets and accessories Figure 1 Overview of the Whole Solution This section provides information about Components...

Page 22: ...sized as well as large businesses within a wide range of vertical markets With the option of deploying the KWS600v3 as either a single cell or a multi cell solution it can be adjusted to fit the exac...

Page 23: ...ss bands allowing operation in various countries and regions Supported wireless bands are ETSI DECT 1880 1900 Mhz referred to as DECT USA DECT 1920 1930 Mhz referred to as 1G9 The wireless band used b...

Page 24: ...ut the repeater refer to KIRK Repeater Installation on page 49 2 1 4 KIRK Handset The handset is a lightweight ergonomically designed wireless unit that includes an LCD display and keypad The handset...

Page 25: ...between the coverage areas of different radio units mix of primary and secondary KWS600v3 and repeaters on the same system while talking without interruptions in the conversation 2 1 5 KIRK SIO Applic...

Page 26: ...32 104 F and a relative humidity of 20 80 non condensing while the system is operating The maximum power rating of a KWS600v3 under full load should not exceed 315W 1070 BTU Hr These figures are for...

Page 27: ...ss Server 600v3 Installation and Configuration Guide Verify that the electrical service is sufficient and located in close proximity to the KWS600v3 It is also possible to use PoE and if PoE is used a...

Page 28: ...ng having lay in panels When you need more than one repeater in a cell to meet traffic requirements position the repeaters at the same cell center Keep the repeater away from steel constructions Do no...

Page 29: ...2 2 3 KIRK Handsets 2 2 3 1 Environmental Requirements The area where the handset is used must be within the temperature ranges of 0 C and 40 C For correct battery charging the room temperature must...

Page 30: ...lation and maintenance tools of the KWS600v3 2 2 4 1 Software Requirements OS Windows 2000 SP4 Windows XP SP2 Windows Vista for the web based Administration Page of the KWS600v3 OS can also be Linux M...

Page 31: ...terial and surroundings The wireless solution can support a maximum of 1500 handsets The wireless solution supports a maximum of 256 radio units a mix of primary and secondary KWS600v3 and repeaters H...

Page 32: ...r wall hangs vertically on a wall the RF coverage in front of the KWS600v3 and or repeaters is twice as large as the coverage at the rear KWS600v3 and or repeaters should not be installed near large m...

Page 33: ...alternative sync way is defined to ensure system redundancy If the primary sync way is not working the alternative sync way takes over and the synchronization chain is not broken Note Synchronization...

Page 34: ...synchronization chain If one of the radio units in the synchronization chain is not working then the Figure 2 Synchronization Chain Layout without Alternative Sync Ways No 100 is the Sync Master can b...

Page 35: ...ain with Alternative Sync Ways No 100 is the Sync Master can be numbered 1 255 No 10 and No 20 Primary and alternative sync on No 100 No 11 Primary sync on No 10 and alternative sync on No 21 No 21 Pr...

Page 36: ...o 10 and alternative sync on No 21 No 21 Primary sync on No 20 and alternative sync on No 11 Figure 5 Synchronization Chain with Alternative Sync Ways No 100 is the Sync Master can be numbered 1 255 N...

Page 37: ...Sync Ways No 100 is the Sync Master can be numbered 1 255 Note It is recommended to place the Sync Master in the middle of the building Green line Shows the primary sync ways Red line Shows the alter...

Page 38: ...t Alternative Sync Ways No 100 is the Sync Master can be numbered 1 255 No 10 and No 20 Primary and alternative sync on No 100 No 11 No 12 and No 13 Only primary sync No 14 and No 15 Primary sync and...

Page 39: ...ter can be numbered 1 255 No 10 and No 20 Primary and alternative sync on No 100 No 74 No 138 and No 202 Repeater no alternative sync possible No 14 and No 15 Primary sync and alternative sync on repe...

Page 40: ...40 Deploying KIRK Wireless Server 600v3 14117800 Ed 2 6...

Page 41: ...ct for Damage 1 Inspect the shipping carton for evidence of physical damage or mishandling prior to opening 2 Inspect all parts for damage 3 Report any damage to the carrier immediately 4 If it is nec...

Page 42: ...ply with the local band standards ETSI DECT and USA DECT 6 0 The table below includes a list of available KWS600v3 and their part numbers Table 1 KIRK Wireless Server 600v3 Part Numbers Variants of KI...

Page 43: ...0v3 43 KIRK Wireless Server 600v3 Installation and Configuration Guide LED that indicates whether or not the unit is functioning Figure 9 Wireless Server 600v3 LED Front view The KWS600v3 faceplate in...

Page 44: ...et button refer to Resetting the KIRK Wireless Server 600v3 Hardware on page 45 4 2 4 KIRK Wireless Server 600v3 LED Indicators 4 2 4 1 Front Cover The KWS600v3 front cover has one indicator describin...

Page 45: ...er 600v3 Reset Button It is possible to restart or reset the KWS600v3 by pressing the Reset button on the faceplate of the KWS600v3 For description of the faceplate refer to Faceplate on page 45 4 2 5...

Page 46: ...S600v3 LDAP Server you cannot set up calls until handsets are registered on the call handler again 4 3 Installing the KIRK Wireless Server 600v3 The KWS600v3 is suitable for mounting indoors on a wall...

Page 47: ...or best RF coverage the KWS600v3 must be mounted vertically on walls Caution The KWS600v3 must not be installed at any angle other than vertical If the KWS600v3 is placed upside down the coverage area...

Page 48: ...nstalling the KIRK Wireless Server 600v3 14117800 Ed 2 6 4 4 Recording the Installation Information After completing the installation of a KWS600v3 Multi cell Solution record the location of each KWS6...

Page 49: ...nts on page 51 KIRK Repeater LED Indicators on page 51 5 1 1 KIRK Repeater provides RF Channels to KIRK Handsets The KIRK Repeater is a building block to be used to extend the coverage area in a KIRK...

Page 50: ...WS600 and KWS600v3 single cell 0244 0300 KIRK Repeater Residential 1 8 GHz 4 channels Supported on KWS300 KWS500 KWS600 and KWS600v3 single cell 0233 4600 KIRK Repeater Business 1 8 GHz 4 channels Sup...

Page 51: ...gure 5 1 Repeater LED 5 1 4 KIRK Repeater LED Indicators The repeater has one LED indicator describing the repeater operations The indicator is off when the repeater is not powered The LED flashes whe...

Page 52: ...of traffic and excess dust dry and well ventilated The installation area must be within the temperature ranges of 10 C and 40 C 50 F and 104 F The installation area must be between 20 and 80 non cond...

Page 53: ...For repeaters with external antenna connect the external antenna cable to the antenna connector in the rear of the repeater as well 2 Mount the repeater onto the wall using the screws accompanying the...

Page 54: ...ompleting the installation of the repeaters record the location of each repeater 5 2 Checking Indicators Verify that the repeater LED indicator is continuously on indicating that the repeater is funct...

Page 55: ...er power supply and insert the splitter 2 Connect the repeater power supply to the splitter and the mains LED flashes Note Ensure that you have the appropriate power supply for the local requirements...

Page 56: ...eaters has to follow the numbering in the table below Table 5 2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 0 64 128 192 1 65 129 193 2 66 130 194 3 67 13...

Page 57: ...42 106 170 234 43 107 171 235 44 108 172 236 45 109 173 237 46 110 174 238 47 111 175 239 48 112 176 240 49 113 177 241 50 114 178 242 51 115 179 243 52 116 180 244 53 117 181 245 54 118 182 246 55 1...

Page 58: ...08 16 81 145 209 17 82 146 210 18 83 147 211 19 84 148 212 20 85 149 213 21 86 150 214 22 87 151 215 23 88 152 216 24 89 153 217 25 90 154 218 26 91 155 219 27 92 156 220 28 93 157 221 29 94 158 222 3...

Page 59: ...179 243 51 116 180 244 52 117 181 245 53 118 182 246 54 119 183 247 55 120 184 248 56 121 185 249 57 122 186 250 58 123 187 251 59 124 188 252 60 125 189 253 61 126 190 254 62 127 191 255 63 128 192...

Page 60: ...90 155 219 27 91 156 220 28 92 157 221 29 93 158 222 30 94 159 223 31 95 160 224 32 96 161 225 33 97 162 226 34 98 163 227 35 99 164 228 36 100 165 229 37 101 166 230 38 102 167 231 39 103 168 232 40...

Page 61: ...4 189 253 61 125 190 254 62 126 191 255 63 127 192 0 64 128 193 1 65 129 194 2 66 130 195 3 67 131 196 4 68 132 197 5 69 133 198 6 70 134 199 7 71 135 200 8 72 136 201 9 73 137 202 10 74 138 203 11 75...

Page 62: ...229 37 101 165 230 38 102 166 231 39 103 167 232 40 104 168 233 41 105 169 234 42 106 170 235 43 107 171 236 44 108 172 237 45 109 173 238 46 110 174 239 47 111 175 240 48 112 176 241 49 113 177 242 5...

Page 63: ...not possible Numbering of base stations and repeaters in a normal configuration First repeater No of base station 64 Base to synchronize on Number of base station Second repeater No of base station 1...

Page 64: ...e area named radio link there is no radio coverage and therefore a wireless handset cannot be used in this area The distance between the base station and the repeater with external antenna depends on...

Page 65: ...pect the shipping carton for evidence of physical damage or mishandling prior to opening 2 Inspect all parts for damage 3 Report any damage to the carrier immediately 4 If it is necessary to make a da...

Page 66: ...Types and Part Numbers Table 2 Variants of KIRK Chargers Variants of KIRK Chargers KIRK Single Charger For KIRK 3040 Part no 02332419 EU UK Part no 84642446 US KIRK Single Charger For KIRK 4020 and KI...

Page 67: ...uids or gases are present The battery will explode if disposed of in a fire Do not charge the batteries unless you use the approved charger and the proper batteries Only use battery type 84743411 in t...

Page 68: ...ry press down the back cover and push it 5 mm towards the headset plug Figure 1 Remove Back Cover from Handset 2 Lift off back cover 3 Place the battery plug in the slot in the battery box 4 Insert ba...

Page 69: ...ith the label readable 5 Replace the back cover 6 4 1 Installing Battery on KIRK 5020 5040 Handsets 1 To install the battery press down the back cover and slide it towards the bottom of the handset Fi...

Page 70: ...tery charge levels and voltage The charger for 3040 4020 4040 4080 Handset is powered by an AC 115VAC or 230VAC adapter that supplies the 9VDC at 230mA charger requirement The charger for 5020 5040 Ha...

Page 71: ...et for Use 71 KIRK Wireless Server 600v3 Installation and Configuration Guide Figure 6 Single Charger for 4080 Handset Figure 7 Multicharger for 4020 Handset and 4040 Handset Figure 8 Single Charger f...

Page 72: ...rature is too high If the handset is turned off when placed in charger only the LED indicates the charging When handset is turned off the LED flashes at a low frequency while charging and lights const...

Page 73: ...on The charging icon turns green when fully charged when handset is removed from charger the charging icon disappears It will not vibrate B answer is inactive The handset reacts normally for incoming...

Page 74: ...erial number on the handset display press 99984 and then press 3 the serial number appears on the handset display Press for 5 seconds to exit the menu 6 6 2 Retrieving Serial Number on KIRK 4020 KIRK...

Page 75: ...the serial number appears on the handset display Press for 5 seconds to exit the menu 6 6 3 Retrieving Serial Number on KIRK 5020 5040 Handsets 1 Press down the back cover and slide it towards the bo...

Page 76: ...76 Preparing KIRK Handset for Use 14117800 Ed 2 6...

Page 77: ...ut Powering up the KIRK Wireless Server 600v3 on page 77 Connecting a Computer to the KIRK Wireless Server 600v3 on page 78 Accessing the Web Based Administration Page on page 79 Accessing the KIRK Co...

Page 78: ...84642449 Part no US version 84642453 7 1 3 Checking Indicators Verify that the KWS600v3 LED indicator is continuously on indicating that the KWS600v3 is functional 7 2 Connecting a Computer to the KI...

Page 79: ...he computer s Internet Protocol Properties to use the following IP address 192 168 1 2 Sub net mask 255 255 255 0 7 3 1 How to Change Internet Protocol Properties using Windows XP 1 From the Start men...

Page 80: ...otocol TCP IP and then click Properties An Internet Protocol TCP IP Properties dialog box appears Figure 14 Internet Protocol Properties dialog box 4 Click Use the following IP address and then type 1...

Page 81: ...15 Main page of the Web Based Administration Page 7 4 Accessing the KIRK Configuration Tool The Configuration Tool of the KWS600v3 is to be downloaded from www polycom com 7 4 1 Installing the KIRK C...

Page 82: ...ation Tool startup window 7 5 Configuring Single Cell Solution through Administration Page Note Using the web based Administration Page is recommended when configuring small to medium sized installati...

Page 83: ...Entering a System User Name and Password on page 83 Assigning a Specific IP Address on page 84 Configuring Ethernet Link on page 86 Configuring DECT System on page 87 Configuring DECT Master on page 8...

Page 84: ...00v3 it is necessary to disable the DCHP mode and then assign a specific IP address to the KWS600v3 The new IP address and network address will be provided by the system administrator 1 Under the Conf...

Page 85: ...ess Server 600v3 85 KIRK Wireless Server 600v3 Installation and Configuration Guide Note It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network Figure 20 Adm Page Conf...

Page 86: ...way Contact your system administrator for more information 8 Click OK 9 Click Reset under Administration menu to save your configuration 7 5 3 Configuring Ethernet Link 1 Under the Configuration menu...

Page 87: ...r AC With System ACor Disable Note It is recommended to select With User AC When subscribing a new handset to the system it is possible to use an authentication code AC If you want to use the authenti...

Page 88: ...stem administrator for more information Note If the Exclusive check box is selected for the coder then the KWS600v3 is forced to use the coder 12 Click OK 13 Click Reset under Administration menu to s...

Page 89: ...ide for the relevant call handler 7 Click OK 8 Click Reset under Administration menu to save your configurations 7 5 6 Configuring DECT Radio 1 Under the Configuration menu click DECT and then click R...

Page 90: ...field type a TOS priority Depending on the network it may be necessary to change the TOS priority Most networks The default TOS priority is 0x10 If CISCO network It is recommended to change the TOS pr...

Page 91: ...describes how to configure a Master KWS600v3 in a multi cell solution This section includes information about Entering a System User Name and Password Primary on page 92 Assigning a Specific IP Addre...

Page 92: ...and the default password of the system is ip1200 Figure 27 Adm Page Enter Network Password dialog box 1 In the User Name field type admin 2 In the Password field type ip1200 3 Click OK 7 6 1 2 Assigni...

Page 93: ...nfiguration 4 Under the Configuration menu click ETH0 and then click IP Note It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network Figure 29 Adm Page Configuration ET...

Page 94: ...rite paste the MAC address of the KWS600v3 in the e mail 3 You will now receive an e mail containing a text file with the multi cell license Save this file The text file is to be uploaded to the syste...

Page 95: ...d by the network switch 3 Click Reset under Administration menu to save your configuration 7 6 1 5 Setting LDAP Mode Primary LDAP Server For the Master Primary KWS600v3 to act as an LDAP Server for al...

Page 96: ...name MUST ALWAYS be DECT If changing the name the system cannot operate 3 In the PWD password field type the password and then type it again in the field below 4 In the Sys Mask field when having rep...

Page 97: ...through RTP channel check box Call handler specific refer to KWS600v3 Configuration Guide for the relevant call handler 10 No display of Date and Time Enable only if time should be displayed 11 From...

Page 98: ...er field type an alternative IP address of your call handler optional Contact your system administrator for more information 6 GK Id field Call handler specific refer to KWS600v3 Configuration Guide f...

Page 99: ...under Administration menu to save your configuration 7 6 1 9 Configuring TOS Type of Service Priorities Primary It is possible to change the TOS Type of Service priorities in a system The TOS priority...

Page 100: ...ution KWS600v3 primary and secondaries use the existing DECT air interface to synchronize to each other on One KWS600v3 is configured as a Sync synchronization Master in the system It is not necessary...

Page 101: ...nfiguration 4 Under the Configuration menu click ETH0 and then click IP Note It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network Figure 38 Adm Page Configuration ET...

Page 102: ...er Therefore it is necessary to activate the LDAP replicator services for the Sync Master 1 Under the Configuration menu click LDAP and then click Replicator Figure 39 Adm Page Configuration LDAP Repl...

Page 103: ...lect Off Selecting Off defines the KWS600v3 as not being the Master 3 From the Prot Protocol list select H323 4 Click OK 5 Click Reset under Administration menu to save your configuration 7 6 2 4 Conf...

Page 104: ...of KWS600v3 and or handsets Note The alternative Master KWS600v3 can also be used as the alternative LDAP Server If a dedicated wireless server is used as a Master KWS600v3 only the alternative Master...

Page 105: ...e system is admin and the default password of the system is ip1200 Figure 43 Adm Page Enter Network Password dialog box 1 In the User Name field type the user name 2 In the Password field type the pas...

Page 106: ...Configuration menu click ETH0 and then click IP Note It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network Figure 45 Adm Page Configuration ETH0 IP page 5 In the IP a...

Page 107: ...e 46 Adm Page Configuration ETH0 Link page 2 From the Link list select auto and then click OK When selecting auto the link speed will be determined by the network switch 3 Click Reset under Administra...

Page 108: ...nfiguration 7 6 3 5 Configuring DECT Radio Standby 1 Under the Configuration menu click DECT and then click Radio Figure 48 Adm Page Configuration DECT Radio page 2 Select the Disable check box to dis...

Page 109: ...eb Based Administration Page on page 79 This section contains information about Entering a System User Name and Password Secondary on page 110 Assigning a Specific IP Address Secondary on page 111 Con...

Page 110: ...u access the Administration Page you need to log on with user name and a password Note The default user name of the system is admin and the default password of the system is ip1200 Figure 50 Adm Page...

Page 111: ...at the IP addresses for KWS600v3 secondaries are numbered in succession eg 192 168 1 3 192 168 1 4 192 168 1 5 etc This makes it easier to detect a specific Secondary KWS600v3 1 Under the Configuratio...

Page 112: ...fault gateway Contact your system administrator for more information 8 Click OK 9 Click Reset under Administration menu to save your configuration 7 6 4 3 Configuring Ethernet Link Secondary 1 Under t...

Page 113: ...tivate the LDAP replicator services for the Secondary KWS600v3 1 Under the Configuration menu click LDAP and then click Replicator Figure 54 Adm Page Configuration LDAP Replicator page 2 Select the En...

Page 114: ...Master Figure 55 Adm Page Configuration DECT Master page 2 From the Mode list select Off Selecting Off defines the KWS600v3 as a Secondary 3 Check that the protocol H323 is selected from the Protocol...

Page 115: ...tem page 2 In the Name field the name MUST ALWAYS be DECT If changing the name the system cannot operate 3 In the PWD password field type the password and then type it again in the field below Note If...

Page 116: ...1 4 Radio ID 4 IP address 192 168 1 5 Radio ID 5 4 In the Sync Source field type the radio ID of the KWS600v3 you want to synchronize on See your site planner 5 In the Alt Sync Source field type the...

Page 117: ...fic IP Address Secondary on page 111 3 Change radio ID For more information about changing the radio ID refer to Configuring DECT Radio Secondary on page 116 4 Change Primary Sync ID For more informat...

Page 118: ...etting LDAP Mode LDAP Server on page 118 Configuring DECT Master LDAP Server on page 119 Configuring DECT Radio LDAP Server on page 119 7 6 6 1 Setting LDAP Mode LDAP Server 1 Under the Configuration...

Page 119: ...ster LDAP Server 1 Under the Configuration menu click DECT and then click Master Figure 60 Adm Page Configuration DECT Master page 2 From the Mode list select Off 3 Click OK 4 Click Reset under Admini...

Page 120: ...AP Replication to the radio units Note In case the Master KWS600v3 and the LDAP Server is the same unit the alternative LDAP Server will also take the role as the Master KWS600v3 if the LDAP Server st...

Page 121: ...r names 3 In the Password fields type the passwords 4 Select the Write Access check box 5 Click OK 6 Click Reset under Administration menu to save your configuration 7 6 7 2 Setting LDAP Replicator Al...

Page 122: ...ick OK 7 Click Reset under Administration menu to save your configuration The alternative LDAP Server is now configured 7 7 Configuring Single Cell Solution through KIRK Configuration Tool Note Using...

Page 123: ...65 Wireless Server 600v3 Single cell installation In the Master tab you configure the KWS600v3 This is only a single cell configuration therefore you do not need to provide information about LDAP and...

Page 124: ...he Network Mask field type the network mask In the Default Gateway field type the IP address of the gateway In the Host Name field type the host name of the KWS600v3 The host name consist of ip1200 fo...

Page 125: ...ion code AC If you want to use the authentication code you must select With User AC only For more information about subscription of handsets and authentication codes refer to Subscribing Handsets on p...

Page 126: ...32 on page 133 on page 136 on page 108 Saving Configurations on page 141 on page 141 Opening Configuration Files on page 144 7 8 1 Configuring the Master Primary KIRK Wireless Server 600v3 Note To con...

Page 127: ...ask In the Default Gateway field type the IP address of the gateway In the Host Name field type the host name of the KWS600v3 The host name consist of ip1200 followed by the last three octets of the M...

Page 128: ...AC only or Disabled Note It is recommended to select With User AC only When subscribing a new handset to the system it is possible to use an authentication code AC If you want to use the authenticati...

Page 129: ...se information select it and then click Open Note Remember to obtain a multi cell license E mail the MAC address to emeadkordermanagement polycom com and require a multi cell license for the KWS600v3...

Page 130: ...2 6 Figure 69 WS600v3 Multi cell installation with Alternative Standby Master In the Alt Master tab you configure the Alternative Master KIRK Wireless Server Figure 70 Configuration Tool Alt Master ta...

Page 131: ...essing the alternative Master KWS600v3 In the Network Mask field type the network mask In the Default Gateway field type the IP address of the gateway In the Host Name field type the host name of the...

Page 132: ...nfiguring LDAP Server In a KWS600v3 Multi cell solution it is possible to configure an LDAP Server to handle all handset user registration data such as name directory number IPEI etc If you configure...

Page 133: ...the LDAP Server provided by your system administrator This IP address is now the default address when accessing the LDAP Server In the Network Mask field type the network mask In the Default Gateway...

Page 134: ...stops working the alternative LDAP Server will take over the LDAP Replication to the radio units Note In case the Master KWS600v3 and the LDAP Server is the same unit the alternative LDAP Server will...

Page 135: ...e Network Mask field type the network mask In the Default Gateway field type the IP address of the gateway In the Host Name field type the host name of the KWS600v3 The host name consist of ip1200 fol...

Page 136: ...cessary to configure what KWS600v3 the Sync Master should synchronize to In the Sync Master tab you configure the Sync Master Figure 75 Configuration Tool Sync Master tab 1 In the IP Address area Dese...

Page 137: ...imary LDAP Server In the Alt field type the IP address of the alternative LDAP Server 3 In the Radio area In the Master field type the IP address of the Master KWS600v3 In the Alt Master field type th...

Page 138: ...138 Configuring KIRK Wireless Server 600v3 14117800 Ed 2 6 Figure 76 WS600v3 Multi cell installation primary and secondaries...

Page 139: ...nformation From the Number of Secondaries list define the total number of KWS600v3 secondaries in your installation see your site planner Note The KWS600v3 secondaries will be provided with consecutiv...

Page 140: ...io ID of the alternative Sync Master See your site planner Note The radio ID of the Secondary KIRK Wireless Server is by default identical to the last octet of its IP address It is recommended not to...

Page 141: ...ns you want to save and then click OK 3 Indicate in which folder the file should be saved and then click OK 7 8 8 Uploading Configuration Files This section describes how to upload configuration files...

Page 142: ...142 Configuring KIRK Wireless Server 600v3 14117800 Ed 2 6 Figure 80 Configuration Tool Select files to upload dialog box...

Page 143: ...and Configuration Guide 2 Select the configuration files to be uploaded and then click Open An Upload dialog box appears Figure 81 Configuration Tool Upload dialog box 3 Click Upload The following dia...

Page 144: ...o the next if any 7 8 9 Opening Configuration Files This section describes how to open configuration files 1 On the File menu click Open A Select configuration text files to open dialog box appears Fi...

Page 145: ...ister handsets you use the web based Administration Page of the KWS600v3 Note If using an LDAP Server the handsets must be registered on the LDAP Server and not on the Master Primary KWS600v3 Each han...

Page 146: ...146 KIRK Handset Registration and Subscription 14117800 Ed 2 6 Figure 83 Adm Page Administration DECT Users page 2 Click New An Edit User dialog box appears Figure 84 Adm Page Edit User dialog box...

Page 147: ...23 only 7 In the Password field enter the password SIP and H323 only 8 In the Display Text field type a standby text max 36 characters to be displayed when the handset is on hook 9 In the IPEI field t...

Page 148: ...148 KIRK Handset Registration and Subscription 14117800 Ed 2 6 Figure 85 Adm Page Administration DECT Users page 2 Click New An Edit User dialog box appears Figure 86 Adm Page Edit User dialog box...

Page 149: ...eld enter the auth name SIP and H323 only 7 In the Password field enter the password SIP and H323 only 8 In the Display Text field type a standby text max 36 characters to be displayed when the handse...

Page 150: ...150 KIRK Handset Registration and Subscription 14117800 Ed 2 6 Figure 87 Adm Page Administration DECT Users page 2 Click New An Edit User dialog box appears Figure 88 Adm Page Edit User dialog box...

Page 151: ...sip xsl x is the IP address of the system and then press ENTER In the appearing dialog box select the Use name as username for authorization check box and then click OK 6 In the Auth Name field enter...

Page 152: ...d handset Note To make subscriptions the system must allow subscriptions to be made Some systems also require an Authentication Code AC If more than one system currently permits subscription you will...

Page 153: ...em Automatically Using Auto Login A Note Auto Login A should only be used when systems are separate with no overlaps 1 Press MENU go to MENU LOGIN 2 Press 3 go to SELECT LOGIN 3 Press 3 go to SELECT L...

Page 154: ...on it will start up the Auto Login type B procedure and change to an alternative system available Note Using Auto Login B any call will be dropped when changing to an alternative system In some situat...

Page 155: ...dset searches for the serial number of the system 4 Use the keys to scroll between the IDs systems if there is more than one system available During subscription the handset searches for free position...

Page 156: ...If you would like to change to another system 1 Press MENU go to MENU LOGIN 2 Press 3 go to SELECT LOGIN to subscribe to a system The actual chosen system is marked with an or an A if auto login is s...

Page 157: ...ubscribe Authentication Codes and system ID s ARI codes will be provided by the system administrator Before subscribing handsets you need to ensure that handset battery has been charged on page 71 Low...

Page 158: ...least two systems 1 Press Menu to enter main menu 2 Scroll to Settings and press Select 3 Scroll to Advanced and press Select 4 Scroll to Login and press Select 5 Scroll to Auto login and press Selec...

Page 159: ...accessing the Administration Page refer to Accessing the Web Based Administration Page on page 79 This section includes information about Viewing Handset User Configuration on page 159 on page 159 Uns...

Page 160: ...er or name to search for in the text field and then click Show 9 3 Unsubscribing KIRK Handsets Note Unsubscription of handsets requires the use of each handset to be unsubscribed from the system Note...

Page 161: ...ove login and press Select 6 Scroll to the desired login and press Select 7 Enter your password and press Ok Note If the system in use is removed it is necessary to select one of the remaining systems...

Page 162: ...box 3 Click Delete 9 5 Changing User Configurations You can change user configurations such as the AC authentication code using the web based Administration Page 1 Under the Administration menu click...

Page 163: ...is section provides information about Content of the KIRK Programming Kit Handset on page 163 Set up of the Hardware for KIRK Handset Adjustment on page 164 Adjusting the KIRK Handset with the Service...

Page 164: ...e for KIRK Handset Adjustment 1 Connect the serial cable to the programming stand charger and Com port of your computer 2 Place the handset in the charger The handset is now ready for programming via...

Page 165: ...v3 it is possible to change user name and password define and view different settings of the system reading statistics making a backup of configuration file updating system software and resetting the...

Page 166: ...ssword again in the field below to confirm it 4 Click OK to change the password 10 1 2 Reading System Information This page provides general system information 1 Under the Configuration menu click Gen...

Page 167: ...s in the system You get an over all overview of how the system is running Note The pages in the DECT menu varies depending on the installation single cell multi cell and role of the KWS600v3 Master Se...

Page 168: ...base1 Calls in 1 handset calls base 19 Radio base2 Calls in 0 When a handset is on hook or out of range the following statistics are displayed for an incoming call IP master Calls in 1 Radio base1 Cal...

Page 169: ...mation about all KWS600v3 secondaries and Sync Master in the KWS600v3 installation 1 Under the Administration menu click DECT and then click Radios Figure 101 Adm Page Administration DECT Radios page...

Page 170: ...u click DECT and then click Master Calls Figure 102 Adm Page Administration DECT Master Calls page 10 1 3 6 Radio Calls This page provides information about the IPEI number and status and to which IP...

Page 171: ...click Handover Figure 104 Adm Page Administration DECT Handover page 10 1 4 Reading LDAP Server Status This page provides information about the amount of replication clients connected to the LDAP Ser...

Page 172: ...d 2 6 1 Under the Configuration menu click LDAP and then click Replicator Status Figure 106 Adm Page Configuration LDAP Replicator Status page 10 1 6 Reading Ethernet Statistics This page provides sta...

Page 173: ...ration ETH Statistics page 2 Click Clear if you want to delete all information 10 1 7 Diagnostics In the Diagnostics menu under Administration it is possible to define which logs are to be generated T...

Page 174: ...r Logs generated by the master software in the KWS600v3 DECT Radio Logs generated by the radio software in the KWS600v3 H 323 Registrations Logs generated upon RAS registration SIP Registrations Logs...

Page 175: ...page 2 Select which information you want to trace 3 Click Trace buffer if you only want to trace in a small buffer or click Trace continues if you want to trace in a large buffer 4 Click OK 10 1 7 3 C...

Page 176: ...ainst The connection will be checked 10 1 8 Making a Back Up of the Configuration File This section provides information about saving the configuration data of the KWS600v3 registration and subscripti...

Page 177: ...d Config page 2 Click Download A dialog box appears 3 Indicate in which folder and under what name the file should be saved and then click Save 10 1 9 Updating the KIRK Wireless Server 600v3 This sect...

Page 178: ...ck Upload Wait until the system has finished updoading 5 Click either Reset Immediately or Idle Reset When resetting the KWS600v3 immediately all calls are terminated and the KWS600v3 is reset When re...

Page 179: ...s process is interrupted the firmware in the KWS600v3 will be defect Note If the firmware upload is interrupted the firmware must be uploaded again before rebooting the system 5 Click either Reset Imm...

Page 180: ...click Open 4 Click Send file Wait until the system has finished updoading Note When updating the radio file all calls are terminated 10 1 9 4 Updating Boot File The boot file of the KWS600v3 can be u...

Page 181: ...10 1 10 Resetting the KIRK Wireless Server 600v3 Some configuration changes requires a reset in order to take effect A reset restarts the KWS600v3 software You must restart the system after the follow...

Page 182: ...are terminated 10 1 10 2 Resetting KIRK Wireless Server 600v3 When System is Idle Instead of resetting the system immediately and terminating all ongoing calls it is also possible to reset the system...

Page 183: ...Using the GWLOAD Program on page 202 1 Under the Administration menu click Reset and then click TFTP Figure 119 Adm Page Administration Reset TFTP page 2 Click OK 10 2 Using the ServiceTool The Servi...

Page 184: ...184 System Management 14117800 Ed 2 6 10 2 2 Adjusting the KIRK Handset For information about handset adjustment refer to Adjusting the KIRK Handset with the ServiceTool on page 164...

Page 185: ...a text message is signalled by a beep tone With messaging it is possible to send two different types of mesages On Way Text A message which does not require an answer from the recipient Examples of O...

Page 186: ...ge The system can handle a maximum of 26 30 messages per minute being sent simultaneously from the system to a number of handsets Broadcast An MSF message can be sent to all handsets at the same time...

Page 187: ...m has an MSF package including Binary dll Lan Manager program including the java source code Description of the dll interface Description of the MSF protocol Simple example in VB net Java C using the...

Page 188: ...188 Messaging over MSF 14117800 Ed 2 6...

Page 189: ...hermore some placeholders may be used in the URL String as described in the update servers scfg command description These placeholders may be used e g to address a device specific directory http 192 1...

Page 190: ...able commands to restrict the execution of the commands The polling of the command file cannot be restricted 12 1 Current Update Serials The Current Update Serials section shows the values of the vari...

Page 191: ...is not a suitable Web server since it manages a maximum of 10 simultaneous HTTP sessions 13 2 Installation To be able to transfer device configurations onto the Web server the latter must allow HTTP...

Page 192: ...this is done from one device This can be achieved with the check command mod cmd UP1 check final command serial KIRK devices have an internal variable that is initially empty or empty if the device w...

Page 193: ...essed by the allow parameter This allows new devices to retrieve a site specific standard configuration quickly 13 5 3 Prot Command To initiate a firmware update the following command can be executed...

Page 194: ...d from the address 192 168 0 10 firm bootip1200 bin the UPDATE BOOT internal variable is overwritten with the version number of the downloaded boot code 205 and finally the device is reset as soon as...

Page 195: ...de build number 401 H hardware build 102 h Device hardware number P1200 03 0d f0 m MAC address of the device 00 90 33 03 0d f0 d Current date and time 20051010 170130 bn rolling backup index 3 i one o...

Page 196: ...9 mod cmd UP1 check ser 20040330 01 config change PHONECFG0 coder G729A 60 lang eng protect config change PHONEAPP0 f4 10 BellOff f4 v0 1BE f5 10 BellOn f5 v0 1BF config write config activate iresetn...

Page 197: ...Coordinated which corresponds to GMT Greenwich Mean Time not however the correct time zone and summer time It is therefore possible to specify the time difference between the time zone and the world...

Page 198: ...uropean Summer Time The optional second Offset parameter gives the offset of the summer time in respect of UTC An hour before normal time is assumed if no entry is made Date Time define the start and...

Page 199: ...priate corrective actions It is assumed that all other parts of the KWS600v3 are in order and that the user is familiar with the standard KWS600v3 troubleshooting procedures This section contains info...

Page 200: ...umn No DECT firmware and System ARI code on all radio units with active radios Check if radio firmware is missing Check if radio is disabled Upload of firmware failed Check if you are uploading valid...

Page 201: ...OFF Not possible to turn on the telephone Check if battery is connected If yes charge battery or change it The telephone turn off when recieving a call and going off hook Charge the battery If still...

Page 202: ...s there no data in my call statistics on the Administration Page Call statistics are erased with loss of power I updated the firmware on the Master KWS600v3 Why will the KWS600v3 secondaries not sync...

Page 203: ...allation and Configuration Guide Figure 121 GWLOAD program 3 In the File Setup area click IP firmware 4 In the KIRK WS area click KWS600v3 5 Click Get File An Open IP firmware file dialog box appears...

Page 204: ...owing dialog box appears Figure 124 GWLOAD Upload in progress dialog box 8 When uploading has finished the following dialog box appears Figure 125 GWLOAD Uploading finished dialog box Click OK 9 When...

Page 205: ...d waste but must be collected separately Cesky Czech Polycom UK Ltd t mto prohla uje e tento KIRK KWS600V3 Server je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5...

Page 206: ...00V3 Server conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE slenska Icelandic H r me l sir Polycom UK Ltd yfir v a KIRK KWS600V3 Server er sa...

Page 207: ...om UK Ltd declara que este KIRK KWS600V3 Server est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Slovensko Slovenian Polycom UK Ltd izjavlja da je ta KIRK KWS600V3...

Page 208: ...r seau sans fil proximit d un d tonateur non blind ou dans un lieu pr sentant des risques d explosion sauf si l quipement a t modifi cet effet Warnung Benutzen Sie Ihr drahtloses Netzwerkger t nicht...

Page 209: ...e installed in accordance with FCC rules The internal antennas used for the wireless server must provide a separation distance of at least 20 cm 8 inches from all persons and must not be co located or...

Page 210: ...ion to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections exchange lines rem...

Page 211: ...posed to rain or water CQ If the product does not operate normally when following the operating instructions in the manual Adjust only those controls that are covered by the operation instruc tions Im...

Page 212: ...nd accessories Use only approved spare parts and accessories The operation of non approved parts can not be guaranteed and may even cause damage Power failure In the event of a power failure you canno...

Page 213: ...s not practical you should be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment opera...

Page 214: ...chaser s receipt Our obligation under this warranty is limited to repair or replacement at our option of the product or any part s which are defective provided that the product is returned to the orig...

Page 215: ...D TO THE DURATION OF THIS WRITTEN LIM ITED WARRANTY WE DISCLAIM ANY LIABILITY FOR DAMAGES FOR LOSS OF USE OF THE PRODUCTS LOSS OF TIME INCONVENIENCE INJURY TO ANY PER SON OR DAMAGE TO PROPERTY CAUSED...

Page 216: ...216 Regulatory Notices 14117800 Ed 2 6...

Page 217: ...176 configuration file 178 Configuration Tool accessing 81 Alternative LDAP Server 134 Alternative Master Primary 129 configuring multi cell 125 configuring single cell 122 downloading 81 installing 8...

Page 218: ...thernet 77 primary 22 R radio file 179 radio units 22 registration 145 Repeater components 51 description 49 downloading software 55 installing 51 LED indicators 51 placement 32 powering 54 programmin...

Page 219: ...l 90 125 configuring single cell 82 122 connecting PC 78 deploying 31 description 41 faceplate 43 installing 47 LED indicators 44 multi cell license 94 126 129 placement 32 powering up 77 requirements...

Page 220: ...220 Index 14117800 Ed 2 6...

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