Pitney Bowes AddressRight DA70S, Operator'S Manual

Page: 53 / 74

4 • Troubleshooting
4-6 SV61665 Rev. C
Other Problems
Problem Reason Solution
Paper Out or
Paper Jam
Input area is empty. Refill the input area.
H-Block separators
not adjusted
correctly.
Adjust the H-Blocks to the
thickness of the material you’re
running.
See page
Chapter 2, Prnter
Bascs for more information.
Paper jam
obstructing paper
path.
Clear obstructed paper path.
Dirty paper feed
sensor.
Clean sensor with compressed
air.
See page
Chapter 2, Prnter
Bascs for more information.
Shuttle Jam Media thickness
knob is set too low
for material.
Open the transport door and
adjust the media thickness
knob.
See page
Chapter 2, Prnter
Bascs for more information.
Lower rail shaft dirty Wipe lower rail shaft clean.
Out of Memory The printer can run
out of memory when
downloading fonts or
graphics.
This generally means you’re
trying to use a graphic (artwork)
that’s too big or you have too
many fonts or too large a font
size. If the out-of-memory
message appears, try reducing
the size of your art and limiting
the number and size of your
fonts. Then shut the printer
OFF, then ON and retry.