Philips 1146562, User Manual

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38 Alarms, alerts, and troubleshooting
Philips Respironics E30 User Manual
Problem Why it happened What to do
The airflow is much
warmer than usual. The air filters may be
dirty. The device may be
operating in direct sunlight
or near a heater. Clean or replace the air filters.
The temperature of the air may vary somewhat
based on your room temperature. Make sure that
the device is properly ventilated. Keep the device
away from bedding or curtains that could block
the flow of air around the device. Make sure the
device is away from direct sunlight and heating
equipment.
If using the humidifier with the device, check
the humidifier settings and lower the setting, if
possible. Make sure there is water in the humidifier
water tank. Refer to the humidifier instructions to
make sure the humidifier is working properly.
If the problem continues, contact Philips
Respironics or the product support team.
The airflow pressure
feels too high or too low. The Tubing type setting may
be incorrect. Make sure the Tubing type setting (22 or 15)
matches the tubing that you are using (22 or 15
mm tubing). If the Tubing type setting has been
changed, contact contact Philips Respironics or the
product support team.
I’m having difficulty
adjusting the heated
humidifier setting. The blower is not turned on,
or the humidifier is not fully
connected. The humidifier settings can only be adjusted
from the Therapy ON display screen. Confirm that
the blower is turned on, and that the settings
are visible on the right side of the screen, then
adjust to desired comfort. If the blower is on
but the humidifier settings are not displayed on
the Therapy ON screen, then unplug the device.
Confirm that the humidifier electrical contacts
are not obstructed or damaged. Then reconnect
the humidifier, and reconnect the device’s power
supply. Turn the blower on; if the settings are still
not visible, contact contact Philips Respironics or
the product support team.
I hear a leak or whistling
sound coming from
my therapy device or
humidifier (not related
to mask leak). The therapy device air
inlet may be obstructed.
The humidifier or tube is
not fully connected. The
humidifier seals are not fully
seated or are missing. Check therapy device air inlet is not obstructed,
and filters are clean and properly inserted.
Confirm that the device, humidifier, and tube are
connected properly and not leaking. Confirm that
the humidifier lid seal and dry box seal are present
and properly seated; if needed, gently press
around the perimeter of the seals to reseat them.