BG 805 981 BE (0201) QMG422.oi
63
Problem
Possible cause / Test methods
Correction
Unsatisfactory peak shape, poor
sensitivity
Small emission (0.1 mA) cannot be set on
QME 125
Replace the insulators in the ion source, see
QMA 125
→
[4]
Ion source insulation in analyzer bad
(good:
>
100 M
Ω
)
Replace the insulators in the ion source, see
QMA 400
→
[2], QMA 125
→
[4]
Unsatisfactory peak shape,
poor sensitivity
Ion source or rod system in analyzer
contaminated or defective
Clean QMA 400
→
2], QMA 125
→
[4]
SEM voltage too low
See Error 34
SEM contaminated or defective
Replace SEM, QMA 400
→
[2],
QMA 125
→
[4]
Peaks become wider/narrower
with increasing mass number
Incorrect setting of
resolution coarse
Adjust QMH 4x0
→
[1], QME 125
→
[3]
Problem
Possible cause / Test methods
Correction
Fans not running, no indication
on CS 422 or
power
-LED
Line voltage missing or too low
Check line voltage
Power cable defective
Replace power cable
Short circuit in external unit such as
QMH 4x0 or QME 125
Switch off / unplug ext. equipment / switch on
again. If unsuccessful replace the defective unit.
Short circuit on bus or in wiring
Defective power supply
Trace
Replace power supply (manufacturer’s warranty
becomes void if the power supply is opened)
Fans running, display on CS 422
is blank
Contrast strongly out of adjustment
Adjust contrast with
CS 422 or its cable defective
Replace
QC 422 not correctly installed or defective
→
29 or replace
CS 422 keys dead
Control via interface
Manual control:
config-CTRL-MODE:CS 422
QMH 4x0 connector does not fit
into QC 422
QMH cable with old locking device
Use adapter
→
65
Sporadic error messages
EMC problems
Correct the ground connection
→
21
Detach QMG cable from noise sources
Identify noise source and eliminate noise
Use LAN (fiber optics)
Line voltage dips
Check supply voltage quality
No ArcNet communication
Check status LEDs of the OPA 200, check
FO connection
OPA 200
→
[6]
FO connectors contaminated
Clean, e.g. with alcohol
HUB has no power
Check
Stray light
Mount caps on all unused FO connectors!
Wrong settings
Check jumper settings on all LAN units
QC 422, OH 421
→
26 and
→
[6], [7]
Wrong node addresses
Correct
QC 422 defective
Replace QC 422
Defective LAN port device
Reduce system to minimum and then rebuild it
in steps
7.5 General problems