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ULTRATEMP

®  

Heat Pump Installation and User’s Guide

5

 

Water Connections to the Heat Pump

Two inch Quick Connect fittings have been installed on 
the water inlet and outlet connections. Filtered cool water 
is plumbed to the inlet, located on the right side of the 
UltraTemp

®

 Heat Pump. Heated water flows through the 

outlet, located on the left side of the heat pump. 

Plastic piping (PVC Schedule 40) should be connected 
to the heat pump. The unions, provided with the unit, 
accept 2 in. PVC pipe.

Always be sure that flow requirements and pool 
water turnover rates can be maintained with the 
installation of additional heat pumps and plumbing 
restrictions.

Water Pressure Switch Adjustment

The pressure switch is preset at the factory for 

activation at 1.5 psi [10 kPa]. This factory setting 

works for most basic installations. Only adjust the 
water pressure switch if the heat pump does not 
operate 

when the proper flow is applied to unit 

or if the heat pump does not shut off when the 
filter pump is off. Occasionally, unusual plumbing 
configurations or necessary restrictions in the 
plumbing may cause pressure sensing problems. 
In these rare situations, the plumbing system 
configuration may require adjustment of the water 
pressure switch.
Adjustment of the pressure switch may be necessary 

if any part of the filter system piping is 3 feet [0.91 m] 

or more above the top of the heat pump.

In general, if the heat pump is installed more than 6 
feet [1.83 m] below the pool surface, an external water 

flow switch must be added to the plumbing system.
On some installations, the piping from the heat pump 

to the pool is very short. The back pressure could be 
too low to trigger the pressure switch. If this happens, 
install a directional fitting or elbow where the return 
line enters the pool. This will increase back pressure for 
the heat pump to operate properly. Be sure to check that 
the system flow is above the minimum requirement of 30 
gpm (110 lpm) after the directional fitting installation.
Be sure the pool filter is clean before making any 
pressure switch adjustment: A dirty filter will restrict 
the water flow and the pressure switch cannot be 
adjusted properly.
To adjust the pressure switch:
The following adjustment is for installations where 
the heat pump is 

below

 pool water level.

1.  Be sure that all valves in the system are set to allow 

water flow through the heat pump. Start the filter 
pump.

2.  Set the heat pump temperature above the actual 

temperature to call for heat. Turn the heat Pump ON.

3.  Once the heat pump is running, turn off the filter 

pump. The heat pump should turn off immediately.

4.  If the heat pump continues to operate when the filter 

pump is off, then the water pressure switch needs to 
be adjusted.

5.  Remove the heat pump’s left front panel and remove 

remaining right front panel. The water pressure switch 
is located in the water plumbing in the lower right 
corner of the heat pump.

6.  Slowly  rotate  the  adjustment  wheel  on  the  water 

pressure switch in a clockwise direction until the 
“LOW WATER FLOW” Alarm shows on the LCD, 
the Red Service LED turns ON, and the heat pump 
stops.

7.  Check the setting of the water pressure switch by 

starting and stopping the filter pump and checking 
the control panel and operation of the heater between 
each flow change.

8.  If the water pressure switch cannot be adjusted to 

accommodate the conditions listed above, an external 
flow switch must be added to the plumbing system 
to ensure that the heat pump will not operate without 
the proper flow through the heat exchanger.

The following adjustment is for installations where 
the heat pump is 

above

 pool water level.

1.  Be sure that all valves in the system are set to 

allow water flow through the heat pump. Start the 
filter pump.

2.  Set the heat pump temperature above the actual 

temperature to call for heat. Turn the heat Pump 
ON.

3.  If the LCD shows a “LOW WATER FLOW” Alarm 

and Red Service LED is present then the water 
pressure switch needs to be adjusted.

The water pressure switch should be adjusted to 
turn the heater off when the pump is off. Setting the 

switch to close at too low of a flow can damage the appliance. Adjust the 
switch to turn the heater off, not on.

Heat Pump Water Connections

WATER
OUTLET UNION

WATER
INLET UNION

Summary of Contents for ULTRATEMP

Page 1: ...INSTALLATION AND USER S GUIDE HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS ULTRATEMP...

Page 2: ...ecting to an Automation System Remote Operation Relay Remote Controls Connecting to IntelliTouch or EasyTouch via Heat Pump Spade Terminals Connecting to IntelliTouch or EasyTouch via RS 485 Connector...

Page 3: ...8 C is considered safe for a healthy adult Special caution is suggested for young children Prolonged immersion in hot water can induce hyperthermia 2 Drinking of alcoholic beverages before or during s...

Page 4: ...ISH ESPANOL SOFTWARE VERSION REV ____ PUMP START TIME TIME 1 4 HRS INTELL ADDRESS ADDRESS 1 16 TEMPERATURE SCALE FAHRENHEIT CELSIUS PRESS POOL SPA TO EXIT SETUP WP HP LP PL SP 1 1 1 0 0 FAN COMP PMP R...

Page 5: ...rce and provide a dual electronic thermostat control system for pool spa combinations or preheat convenience 3 This heat pump is specifically designed for heating fresh water swimming pools and spas D...

Page 6: ...a roof into the unit Sharp sloping roofs without gutters will allow massive amounts of rain water mixed with debris from the roof to be forced through the unit A gutter or down spout may be needed to...

Page 7: ...water 4 Install heat pump a minimum of 6 in 153 mm from the wall of the house Anchor Clamp Installation Installation of the anchor clamps is recommended in all installations Installation of the ancho...

Page 8: ...t below the pool water surface See instructions for pressure switch adjustment on the next page If the heat pump is installed outside of this range an external pressure switch may need to be installed...

Page 9: ...clean before making any pressure switch adjustment A dirty filter will restrict the water flow and the pressure switch cannot be adjusted properly To adjust the pressure switch The following adjustme...

Page 10: ...switch is located in the water plumbing in the lower right corner of the heat pump 5 Slowly rotate the adjustment wheel on the water pressure switch in a counterclockwise direction until the LOW WATE...

Page 11: ...um 24 610 mm 153 mm 12 305 mm 4 610 mm min earance for ervice access 153 mm 6 6 Multiple Unit Installation Extend 12 305 mm past end heater inlet for hydraulic balancing Extend 12 305 mm past end heat...

Page 12: ...the power to the circuit for the heat pump is turned off 1 Remove the front left panel of the heat pump cabinet you do not need to remove the torque head screw at the top left corner 2 Remove the ser...

Page 13: ...N P U M P COM SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK WHITE PURPLE BLACK BLACK Capacitor COMPR FAN FAN HER...

Page 14: ...ion Device GRAY ORANGE BLACK RED YELLOW GREEN YELLOW BLUE RED GRAY T H E R M 1 T H E R M 2 GREEN C Note If red LED is on swap any two phases Label P N 474022 Rev B Compressor R C S 24 VAC C O M P R E...

Page 15: ...3 WIRE REMOTE TERM PWR J7 J8 CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Transformer 415V 24 VAC COM Compressor Contactor Fan Relay BLACK WHITE BLACK BLUE BLUE WHITE PURPLE ORANGE BLACK YELL...

Page 16: ...ipment to the heat pump perform the following steps 1 Turnoffthepowertoboththeremotepool spacontrol system and the heat pump 2 Remove the front left panel of the heat pump cabinet you do not need to r...

Page 17: ...nections 2 Unlatch the front door spring latches and open the front door of the IntelliTouch or EasyTouch Load Center 3 Loosen the two retaining screws from the top of the control panel and lower the...

Page 18: ...a the optional four wire cable P N 520199 To connect the heat pump board cable to the IntelliTouch or EasyTouch load center 1 Unlatch the IntelliTouch or EasyTouch load center front door spring latche...

Page 19: ...Pin Configuration for the Heat Pump Control Board to IntelliTouch Control System 1 Heat Pump Control Board Connect pin 2 green to IntelliTouch screw terminal pin 2 green 2 Heat Pump Control Board Conn...

Page 20: ...WN arrows 4 UP and DOWN Arrow buttons The UP and DOWN arrows will raise or lower the temperature set point if pressed while the run screen is displayed They are also used to scroll through the various...

Page 21: ...evision Displays the software revision level loaded on the control board 3 Pump Start Time This displays the period at which the heat pump will close the AutoSet contactor to start the filter pump Adj...

Page 22: ...l become active TEMPERATURE SCALE FAHRENHEIT CELSIUS TEMP OFFSET OFFSET 2 TO 2 Defrost Cycle The UltraTemp Heat Pump may enter a defrost cycle if air temperatures are around 50 F 10 C The defrost cycl...

Page 23: ...ch allows the heat pump to heat or cool the water as necessary 6 Time Delay Screen If the heat pump is waiting on any restart pump start or sensing water temperature delays this screen shows how much...

Page 24: ...During the selected time frame the green LED indicator is on and the heat pump functions in the normal mode of operation When the green led indicator turns off the heat pump turns off when time expire...

Page 25: ...OWN arrows to toggle between the ON and OFF options AutoSet Enable this feature any time the filter pump is off The AutoSet feature periodically energizes a contactor which can be connected to the pum...

Page 26: ...s a protection feature for the heat pump s compressor This extends the life of the compressor s by not allowing it to cycle on and off i e adjusting set point up and down around actual temperature Cou...

Page 27: ...mp has been winterized perform the following steps when starting the system in the Spring 1 Uncovertheheatpumpandinspectthetopandsides for any debris or structural problems 2 Connect the water inlet a...

Page 28: ...while in operation The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running The condensation will increase as the outdoor air humidity l...

Page 29: ...6 7 6 8 6 4 5 1 4 4 32 2 34 87 3 90 6 2 5 4 4 19 NA NA 4 9 4 1 4 2 5 3 6 6 5 9 140 140 H C 208 230 3 60 208 230 1 60 43 43 50 50 70 70 32 3 35 32 3 35 185 11 196 185 11 196 50 NA NA 50 NA NA 140 000 1...

Page 30: ...UltraTemp 140 352 168 12 UltraTemp 140 325 98 3 UltraTemp 140 H C 377 170 10 UltraTemp 140 H C 327 100 3 UltraTemp 120C 354 150 12 UltraTemp 120C 318 89 4 UltraTemp 140C 365 168 13 UltraTemp 140C 320...

Page 31: ...ature sensor circuit is shorted Bad Thermistor or bad control board Use the 10k ohm resistance test to verify thermistor If shows shorted replace thermistor If good replace control board SUCTION TH OP...

Page 32: ...n entire filtering system and or replace filter element Inspect clean pump impeller Adjust all plumbing valves Repair suction air leaks grease pump lid O ring Replace filter Wrong filter pump pipe siz...

Page 33: ...ure switch Check Alarm Status on Control Board for LOW REFRIG Alarm The outside air temperature too low and Defrost feature is NOT enable Malfunctioning Defrost Thermistor Make sure heater is installe...

Page 34: ...ufficient water flow system overcharged See Possible Cause column for TXV stuck closed Insuf ficient water flow and Unit overcharged Low current with high superheat Unit undercharged Find source of re...

Page 35: ...40 32 13 3 26 6 29 30 12 31 33 34 28 5 15 14 43 11 44 7 10 35 36 9 8 38 39 24 25 25 25 2 41 42 4 27 37 1 B DETAIL B Single Phase DETAIL B Three Phase 19 20 21 22 18 16 17 23 SEE DETAIL B 19 18 17 21...

Page 36: ...17 18 6 ITEM PART NO DESCRIPTION 470159 Screw 10 x 75 Pan Head Phillips Almond 470198 Screw 10 x 75 Pan Head Phillips Black Head 470161 Screw 10 x 1 Button Head Torx Almond Head 474197 Screw 10 x 1 Bu...

Page 37: ...nless expressly noted names and brands of third parties that may be used in this document are not used to indicate an affiliation or endorsement between the owners of these names and brands and Pentai...

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