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ULTRATEMP

®  

Heat Pump Installation and User’s Guide

23

 

HIGH WATER 
TEMP

Water temperature is above 108°.

LOW WATER 
TEMP 

Water temperature is below 40°.

LOW WATER 
FLOW 

The pressure switch sensing 
water flow is open.

REMOTE 
POOL SPA 

Pool and Spa relay remote inputs 
are simultaneously energized.

WATER THERM 
SHORT 

Water temperature thermistor 
circuit shorted.

WATER THERM 
OPEN 

Water temperature thermistor 
circuit open.

SUCTION TH 
SHORT

Defrost thermistor circuit shorted

SUCTION TH 
OPEN

Defrost thermistor circuit open.

BROWNOUT

The 24 VAC supply voltage to the 
control board is low.

HIGH REFRIG

Refrigerant high pressure switch 
is open.

LOW REFRIG

Refrigerant low pressure switch 
is open.

FIVE ALARMS

Indicates that 5 faults have 
occurred in one hour. This fault 
will automatically reset in one 
hour or can be manually reset by 
pressing the ON/OFF button.

Control Panel Alarm Messages

Test

Recommended Level

Free Chlorine 

or

1.0 to 3.0 ppm (3.0 to 5.0 spa) 

Bromine

2.0 to 4.0 ppm (3.0 to 5.0 spa) 

pH

7.4 to 7.6

Total Alkalinity (TA) 

Calcium, Lithium, and 
Sodium Hydrochlorite

80 to 100 ppm

Total Alkalinity (TA) 

Sodium Dichlor, Trichlor, 
Chlorine Gas, and 
Bromine Compounds

100-120 ppm

Calcium Hardness (CH)

200 to 400 ppm

Cyanuric Acid

30 to 50 ppm

Total Dissolved Solids (TDS) 

Less than 2000 ppm

Copper

0 ppm 

* Concentration levels taken from “Basic Pool and Spa Technology” 

published by NSPI (National Spa and Pool Institute). 

MAINTENANCE 

Water Chemistry

Proper chemical balances are necessary for sanitary 
bathing conditions as well as ensuring your heat 
pump’s long life. 
Be sure to keep your chemical and mineral 
concentration levels within the values indicated in the 
table below. Failure to maintain proper water chemistry 
may cause damage to the UltraTemp

®

 Heat Pump and 

may void the warranty.

Optimal Water Chemistry Ranges

Winterizing

In areas where freezing temperatures occur, you 
should protect your pump, filter, and heat pump from 
the elements. Perform the following steps to completely 
drain the heat pump.
1.  Turn off the electrical power to the heat pump at the 

main breaker panel. 

2.  Shut off the water supply to the heat pump. 
3.  Disconnect the water inlet and outlet unions located 

on the lower front panel of the heat pump.

4.  Blow out the water lines.
5.  Cover only the top of the heat pump to prevent debris 

from falling into the unit. Do not wrap the sides of the  
heat pump with any plastic or other material that will 
retain heat or moisture inside the unit. 

Spring Start Up

If your heat pump has been winterized, perform the 
following steps when starting the system in the Spring: 

1.  Uncover the heat pump and inspect the top and sides 

for any debris or structural problems. 

2.  Connect the water inlet and outlet unions on the 

sides of the heat pump. 

3.  Turn on the filter pump to supply water to the heat 

pump. Open the filter air bleeder and circulate water 
through the system long enough to bleed all the air 
out of the pool system. Check for leaks in and around 
the heat pump. 

4.  Turn on the electrical power to the heat pump at the 

main breaker panel.

Inspection and Service

Pentair Heat Pumps are designed and constructed 
to provide long performance life when installed and 
operated properly under normal conditions. 
Periodic inspections are important to keep your heat 
pump running safely and efficiently through the years. 
Failure to properly maintain your unit can void 
the warranty.

Owner Inspection

Pentair recommends that you inspect your heat pump on 
a continual basis and especially after abnormal weather 
conditions. The following basic guidelines are suggested 
for your inspection: 

1.  Make sure the front of the unit is accessible for future 

service.

2.  Keep the top and surrounding areas of the heat pump 

clear of all debris. 

3.  Keep all plants and shrubs trimmed and away from 

the heat pump.

4.  Keep lawn sprinkler heads from spraying on the heat 

pump to prevent corrosion and damage. 

5.  If the unit is installed under a roof edge, install a 

gutter or diverter to prevent excessive water and 
debris from pouring down into the unit.

6.  Do  not  use  this  heat  pump  if  any  part  has  been 

under water. Immediately call a qualified professional 
technician to inspect the heat pump and replace any 
part of the control system which has been submerged.

Continue onto the next page for “Owner Inspection”.

Failure to winterize could cause damage to the 
heat pump and will void the warranty.

Summary of Contents for ULTRATEMP

Page 1: ...INSTALLATION AND USER S GUIDE HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS ULTRATEMP...

Page 2: ...ecting to an Automation System Remote Operation Relay Remote Controls Connecting to IntelliTouch or EasyTouch via Heat Pump Spade Terminals Connecting to IntelliTouch or EasyTouch via RS 485 Connector...

Page 3: ...8 C is considered safe for a healthy adult Special caution is suggested for young children Prolonged immersion in hot water can induce hyperthermia 2 Drinking of alcoholic beverages before or during s...

Page 4: ...ISH ESPANOL SOFTWARE VERSION REV ____ PUMP START TIME TIME 1 4 HRS INTELL ADDRESS ADDRESS 1 16 TEMPERATURE SCALE FAHRENHEIT CELSIUS PRESS POOL SPA TO EXIT SETUP WP HP LP PL SP 1 1 1 0 0 FAN COMP PMP R...

Page 5: ...rce and provide a dual electronic thermostat control system for pool spa combinations or preheat convenience 3 This heat pump is specifically designed for heating fresh water swimming pools and spas D...

Page 6: ...a roof into the unit Sharp sloping roofs without gutters will allow massive amounts of rain water mixed with debris from the roof to be forced through the unit A gutter or down spout may be needed to...

Page 7: ...water 4 Install heat pump a minimum of 6 in 153 mm from the wall of the house Anchor Clamp Installation Installation of the anchor clamps is recommended in all installations Installation of the ancho...

Page 8: ...t below the pool water surface See instructions for pressure switch adjustment on the next page If the heat pump is installed outside of this range an external pressure switch may need to be installed...

Page 9: ...clean before making any pressure switch adjustment A dirty filter will restrict the water flow and the pressure switch cannot be adjusted properly To adjust the pressure switch The following adjustme...

Page 10: ...switch is located in the water plumbing in the lower right corner of the heat pump 5 Slowly rotate the adjustment wheel on the water pressure switch in a counterclockwise direction until the LOW WATE...

Page 11: ...um 24 610 mm 153 mm 12 305 mm 4 610 mm min earance for ervice access 153 mm 6 6 Multiple Unit Installation Extend 12 305 mm past end heater inlet for hydraulic balancing Extend 12 305 mm past end heat...

Page 12: ...the power to the circuit for the heat pump is turned off 1 Remove the front left panel of the heat pump cabinet you do not need to remove the torque head screw at the top left corner 2 Remove the ser...

Page 13: ...N P U M P COM SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK WHITE PURPLE BLACK BLACK Capacitor COMPR FAN FAN HER...

Page 14: ...ion Device GRAY ORANGE BLACK RED YELLOW GREEN YELLOW BLUE RED GRAY T H E R M 1 T H E R M 2 GREEN C Note If red LED is on swap any two phases Label P N 474022 Rev B Compressor R C S 24 VAC C O M P R E...

Page 15: ...3 WIRE REMOTE TERM PWR J7 J8 CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Transformer 415V 24 VAC COM Compressor Contactor Fan Relay BLACK WHITE BLACK BLUE BLUE WHITE PURPLE ORANGE BLACK YELL...

Page 16: ...ipment to the heat pump perform the following steps 1 Turnoffthepowertoboththeremotepool spacontrol system and the heat pump 2 Remove the front left panel of the heat pump cabinet you do not need to r...

Page 17: ...nections 2 Unlatch the front door spring latches and open the front door of the IntelliTouch or EasyTouch Load Center 3 Loosen the two retaining screws from the top of the control panel and lower the...

Page 18: ...a the optional four wire cable P N 520199 To connect the heat pump board cable to the IntelliTouch or EasyTouch load center 1 Unlatch the IntelliTouch or EasyTouch load center front door spring latche...

Page 19: ...Pin Configuration for the Heat Pump Control Board to IntelliTouch Control System 1 Heat Pump Control Board Connect pin 2 green to IntelliTouch screw terminal pin 2 green 2 Heat Pump Control Board Conn...

Page 20: ...WN arrows 4 UP and DOWN Arrow buttons The UP and DOWN arrows will raise or lower the temperature set point if pressed while the run screen is displayed They are also used to scroll through the various...

Page 21: ...evision Displays the software revision level loaded on the control board 3 Pump Start Time This displays the period at which the heat pump will close the AutoSet contactor to start the filter pump Adj...

Page 22: ...l become active TEMPERATURE SCALE FAHRENHEIT CELSIUS TEMP OFFSET OFFSET 2 TO 2 Defrost Cycle The UltraTemp Heat Pump may enter a defrost cycle if air temperatures are around 50 F 10 C The defrost cycl...

Page 23: ...ch allows the heat pump to heat or cool the water as necessary 6 Time Delay Screen If the heat pump is waiting on any restart pump start or sensing water temperature delays this screen shows how much...

Page 24: ...During the selected time frame the green LED indicator is on and the heat pump functions in the normal mode of operation When the green led indicator turns off the heat pump turns off when time expire...

Page 25: ...OWN arrows to toggle between the ON and OFF options AutoSet Enable this feature any time the filter pump is off The AutoSet feature periodically energizes a contactor which can be connected to the pum...

Page 26: ...s a protection feature for the heat pump s compressor This extends the life of the compressor s by not allowing it to cycle on and off i e adjusting set point up and down around actual temperature Cou...

Page 27: ...mp has been winterized perform the following steps when starting the system in the Spring 1 Uncovertheheatpumpandinspectthetopandsides for any debris or structural problems 2 Connect the water inlet a...

Page 28: ...while in operation The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running The condensation will increase as the outdoor air humidity l...

Page 29: ...6 7 6 8 6 4 5 1 4 4 32 2 34 87 3 90 6 2 5 4 4 19 NA NA 4 9 4 1 4 2 5 3 6 6 5 9 140 140 H C 208 230 3 60 208 230 1 60 43 43 50 50 70 70 32 3 35 32 3 35 185 11 196 185 11 196 50 NA NA 50 NA NA 140 000 1...

Page 30: ...UltraTemp 140 352 168 12 UltraTemp 140 325 98 3 UltraTemp 140 H C 377 170 10 UltraTemp 140 H C 327 100 3 UltraTemp 120C 354 150 12 UltraTemp 120C 318 89 4 UltraTemp 140C 365 168 13 UltraTemp 140C 320...

Page 31: ...ature sensor circuit is shorted Bad Thermistor or bad control board Use the 10k ohm resistance test to verify thermistor If shows shorted replace thermistor If good replace control board SUCTION TH OP...

Page 32: ...n entire filtering system and or replace filter element Inspect clean pump impeller Adjust all plumbing valves Repair suction air leaks grease pump lid O ring Replace filter Wrong filter pump pipe siz...

Page 33: ...ure switch Check Alarm Status on Control Board for LOW REFRIG Alarm The outside air temperature too low and Defrost feature is NOT enable Malfunctioning Defrost Thermistor Make sure heater is installe...

Page 34: ...ufficient water flow system overcharged See Possible Cause column for TXV stuck closed Insuf ficient water flow and Unit overcharged Low current with high superheat Unit undercharged Find source of re...

Page 35: ...40 32 13 3 26 6 29 30 12 31 33 34 28 5 15 14 43 11 44 7 10 35 36 9 8 38 39 24 25 25 25 2 41 42 4 27 37 1 B DETAIL B Single Phase DETAIL B Three Phase 19 20 21 22 18 16 17 23 SEE DETAIL B 19 18 17 21...

Page 36: ...17 18 6 ITEM PART NO DESCRIPTION 470159 Screw 10 x 75 Pan Head Phillips Almond 470198 Screw 10 x 75 Pan Head Phillips Black Head 470161 Screw 10 x 1 Button Head Torx Almond Head 474197 Screw 10 x 1 Bu...

Page 37: ...nless expressly noted names and brands of third parties that may be used in this document are not used to indicate an affiliation or endorsement between the owners of these names and brands and Pentai...

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