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ULTRATEMP

®  

Heat Pump Installation and User’s Guide

24

 

ULTRATEMP

®  

Heat Pump Installation and User’s Guide 

Professional Maintenance and Service

The maximum heat output and efficiency of a heat pump 
is dependent upon the quality and performance of the 
major components used. Equally important are the 
environmental conditions (for example, air temperature, 
humidity, water temperature, and wind). 

To maintain maximum performance and efficiency, keep 
the air coil clean from dirt and debris. It is recommended 
to clean your air coil once a year by flushing the coil with 
compressed air or hosing off the coil with a garden hose. 

Care should be taken to not bend the coil fins as this will 
restrict the airflow and lower your heat pump performance. 
Compressed air can also damage the heat pump coil.  
DO NOT USE A PRESSURE CLEANER ON THE UNIT.

The heat pump should be maintained at least once a year 
by qualified personnel to maintain maximum performance 
and efficiency. The unit should be powered off during 
maintenance. 

Typical Heating Cycle

Owner Inspection, Continued

The UltraTemp

®

 Heat Pump will produce condensation 

(water) while in operation. The heat pump base is 
designed to allow the condensation to exit through 
the bottom drain port when the unit is running. The 
condensation will increase as the outdoor air humidity 
level increases. Check the following at regular intervals 
to ensure proper condensate drainage:

1.  Visually inspect and clear the bottom drain ports of 

any debris that could clog the ports.

2.  Keep the top air flow discharge and air flow intake 

area clear of debris so the air flow though the heat 
pump is not restricted. The cooler discharge air from 
the top should not accumulate and be drawn into the 
side air intake coils. 

3.  Be sure the condensate run-off is properly directed 

away from the equipment pad to keep it from 
undermining the pad.

4.  Be sure the condensate water does not puddle inside 

the heat pump. To be sure it is condensate water, 
check for the absence of chlorine.

During normal operation, the heat pump produces three 
to five gallons of condensate per hour. If condensate 
drainage is above this range during operation or if water 
continues to drain from the base when the heat pump 
is not in operation for more than an hour, a leak in the 
internal plumbing may have occurred. Call a qualified 
heat pump technician to investigate the problem.

Summary of Contents for ULTRATEMP

Page 1: ...INSTALLATION AND USER S GUIDE HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS ULTRATEMP...

Page 2: ...ecting to an Automation System Remote Operation Relay Remote Controls Connecting to IntelliTouch or EasyTouch via Heat Pump Spade Terminals Connecting to IntelliTouch or EasyTouch via RS 485 Connector...

Page 3: ...8 C is considered safe for a healthy adult Special caution is suggested for young children Prolonged immersion in hot water can induce hyperthermia 2 Drinking of alcoholic beverages before or during s...

Page 4: ...ISH ESPANOL SOFTWARE VERSION REV ____ PUMP START TIME TIME 1 4 HRS INTELL ADDRESS ADDRESS 1 16 TEMPERATURE SCALE FAHRENHEIT CELSIUS PRESS POOL SPA TO EXIT SETUP WP HP LP PL SP 1 1 1 0 0 FAN COMP PMP R...

Page 5: ...rce and provide a dual electronic thermostat control system for pool spa combinations or preheat convenience 3 This heat pump is specifically designed for heating fresh water swimming pools and spas D...

Page 6: ...a roof into the unit Sharp sloping roofs without gutters will allow massive amounts of rain water mixed with debris from the roof to be forced through the unit A gutter or down spout may be needed to...

Page 7: ...water 4 Install heat pump a minimum of 6 in 153 mm from the wall of the house Anchor Clamp Installation Installation of the anchor clamps is recommended in all installations Installation of the ancho...

Page 8: ...t below the pool water surface See instructions for pressure switch adjustment on the next page If the heat pump is installed outside of this range an external pressure switch may need to be installed...

Page 9: ...clean before making any pressure switch adjustment A dirty filter will restrict the water flow and the pressure switch cannot be adjusted properly To adjust the pressure switch The following adjustme...

Page 10: ...switch is located in the water plumbing in the lower right corner of the heat pump 5 Slowly rotate the adjustment wheel on the water pressure switch in a counterclockwise direction until the LOW WATE...

Page 11: ...um 24 610 mm 153 mm 12 305 mm 4 610 mm min earance for ervice access 153 mm 6 6 Multiple Unit Installation Extend 12 305 mm past end heater inlet for hydraulic balancing Extend 12 305 mm past end heat...

Page 12: ...the power to the circuit for the heat pump is turned off 1 Remove the front left panel of the heat pump cabinet you do not need to remove the torque head screw at the top left corner 2 Remove the ser...

Page 13: ...N P U M P COM SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK WHITE PURPLE BLACK BLACK Capacitor COMPR FAN FAN HER...

Page 14: ...ion Device GRAY ORANGE BLACK RED YELLOW GREEN YELLOW BLUE RED GRAY T H E R M 1 T H E R M 2 GREEN C Note If red LED is on swap any two phases Label P N 474022 Rev B Compressor R C S 24 VAC C O M P R E...

Page 15: ...3 WIRE REMOTE TERM PWR J7 J8 CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Transformer 415V 24 VAC COM Compressor Contactor Fan Relay BLACK WHITE BLACK BLUE BLUE WHITE PURPLE ORANGE BLACK YELL...

Page 16: ...ipment to the heat pump perform the following steps 1 Turnoffthepowertoboththeremotepool spacontrol system and the heat pump 2 Remove the front left panel of the heat pump cabinet you do not need to r...

Page 17: ...nections 2 Unlatch the front door spring latches and open the front door of the IntelliTouch or EasyTouch Load Center 3 Loosen the two retaining screws from the top of the control panel and lower the...

Page 18: ...a the optional four wire cable P N 520199 To connect the heat pump board cable to the IntelliTouch or EasyTouch load center 1 Unlatch the IntelliTouch or EasyTouch load center front door spring latche...

Page 19: ...Pin Configuration for the Heat Pump Control Board to IntelliTouch Control System 1 Heat Pump Control Board Connect pin 2 green to IntelliTouch screw terminal pin 2 green 2 Heat Pump Control Board Conn...

Page 20: ...WN arrows 4 UP and DOWN Arrow buttons The UP and DOWN arrows will raise or lower the temperature set point if pressed while the run screen is displayed They are also used to scroll through the various...

Page 21: ...evision Displays the software revision level loaded on the control board 3 Pump Start Time This displays the period at which the heat pump will close the AutoSet contactor to start the filter pump Adj...

Page 22: ...l become active TEMPERATURE SCALE FAHRENHEIT CELSIUS TEMP OFFSET OFFSET 2 TO 2 Defrost Cycle The UltraTemp Heat Pump may enter a defrost cycle if air temperatures are around 50 F 10 C The defrost cycl...

Page 23: ...ch allows the heat pump to heat or cool the water as necessary 6 Time Delay Screen If the heat pump is waiting on any restart pump start or sensing water temperature delays this screen shows how much...

Page 24: ...During the selected time frame the green LED indicator is on and the heat pump functions in the normal mode of operation When the green led indicator turns off the heat pump turns off when time expire...

Page 25: ...OWN arrows to toggle between the ON and OFF options AutoSet Enable this feature any time the filter pump is off The AutoSet feature periodically energizes a contactor which can be connected to the pum...

Page 26: ...s a protection feature for the heat pump s compressor This extends the life of the compressor s by not allowing it to cycle on and off i e adjusting set point up and down around actual temperature Cou...

Page 27: ...mp has been winterized perform the following steps when starting the system in the Spring 1 Uncovertheheatpumpandinspectthetopandsides for any debris or structural problems 2 Connect the water inlet a...

Page 28: ...while in operation The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running The condensation will increase as the outdoor air humidity l...

Page 29: ...6 7 6 8 6 4 5 1 4 4 32 2 34 87 3 90 6 2 5 4 4 19 NA NA 4 9 4 1 4 2 5 3 6 6 5 9 140 140 H C 208 230 3 60 208 230 1 60 43 43 50 50 70 70 32 3 35 32 3 35 185 11 196 185 11 196 50 NA NA 50 NA NA 140 000 1...

Page 30: ...UltraTemp 140 352 168 12 UltraTemp 140 325 98 3 UltraTemp 140 H C 377 170 10 UltraTemp 140 H C 327 100 3 UltraTemp 120C 354 150 12 UltraTemp 120C 318 89 4 UltraTemp 140C 365 168 13 UltraTemp 140C 320...

Page 31: ...ature sensor circuit is shorted Bad Thermistor or bad control board Use the 10k ohm resistance test to verify thermistor If shows shorted replace thermistor If good replace control board SUCTION TH OP...

Page 32: ...n entire filtering system and or replace filter element Inspect clean pump impeller Adjust all plumbing valves Repair suction air leaks grease pump lid O ring Replace filter Wrong filter pump pipe siz...

Page 33: ...ure switch Check Alarm Status on Control Board for LOW REFRIG Alarm The outside air temperature too low and Defrost feature is NOT enable Malfunctioning Defrost Thermistor Make sure heater is installe...

Page 34: ...ufficient water flow system overcharged See Possible Cause column for TXV stuck closed Insuf ficient water flow and Unit overcharged Low current with high superheat Unit undercharged Find source of re...

Page 35: ...40 32 13 3 26 6 29 30 12 31 33 34 28 5 15 14 43 11 44 7 10 35 36 9 8 38 39 24 25 25 25 2 41 42 4 27 37 1 B DETAIL B Single Phase DETAIL B Three Phase 19 20 21 22 18 16 17 23 SEE DETAIL B 19 18 17 21...

Page 36: ...17 18 6 ITEM PART NO DESCRIPTION 470159 Screw 10 x 75 Pan Head Phillips Almond 470198 Screw 10 x 75 Pan Head Phillips Black Head 470161 Screw 10 x 1 Button Head Torx Almond Head 474197 Screw 10 x 1 Bu...

Page 37: ...nless expressly noted names and brands of third parties that may be used in this document are not used to indicate an affiliation or endorsement between the owners of these names and brands and Pentai...

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