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IMPORTANT WARNING AND SAFETY INSTRUCTIONS 

 

Codes and Standards

UltraTemp heat pumps are listed by ETL as complying with the latest edition 

of the “UL Standard for Safety for Heating and Cooling Equipment”, UL 

1995 and CSA C22.2 No. 236.
All Pentair heat pumps must be installed in accordance with the local 

building and installation codes as per the utility or authority having 

jurisdiction. All local codes take precedence over national codes. In the 

absence of local codes, refer to the latest edition of the National Electric 

Code (NEC) in the United States and the Canadian Electric Code (CEC) 

in Canada for installation.

RISK OF ELECTRICAL SHOCK OR 

ELECTROCUTION.

Consumer Information and Safety

The UltraTemp series of heat pumps are designed and manufactured to 

provide safe and reliable service when installed, operated and maintained 

according to the information in this manual and the installation codes 

referred to in later sections. Throughout the manual, safety warnings and 

cautions are identified by the “      “ symbol. Be sure to read and comply 

with all of the warnings and cautions.

This guide provides installation and operation instructions for the 

UltraTemp

®

 Heat Pump. Consult Pentair with any questions regarding 

this equipment.

Attention Installer: This guide contains important information about the 

installation, operation and safe use of this product. This information should 

be given to the owner and/or operator of this equipment after installation 

or left on or near the heat pump. 

Attention User: This manual contains important information that will help 

you in operating and maintaining this heat pump. Please retain it for 

future reference.

Important Notice:

 

Before installing this product, read and follow all 

warning notices and instructions which are included. 

Failure to follow safety warnings and instructions can result in severe 

injury, death, or property damage.  Call (800) 831-7133 for additional free 

copies of these instructions.

The electrical supply to this product must be installed by a licensed, 

certified electrician or qualified personnel in accordance with the 

National Electrical Code and all applicable local codes and ordinances. 

Improper installation will create an electrical hazard which could result 

in death or serious injury to pool or spa users, installers, or others due 

to electrical shock, and may also cause damage to property. Read and 

follow the specific instructions inside this guide.

Do not permit children to use this product.

For units intended for use in other than single-

family dwellings, a clearly labeled emergency 

The U.S. Consumer Product Safety Commis-

sion warns that elevated water temperature can 

be hazardous. See below for water temperature 

guidelines before setting temperature. 
The following “Safety Rules for Hot Tubs” recom-

mended by the U.S. Consumer Product Safety 

Commission should be observed when using the 

spa.

1.  Spa or hot tub water temperatures should never exceed 104° F. [40° 

C.].  A temperature of 100° F. [38° C.] is considered safe for a healthy 

adult.  Special caution is suggested for young children. Prolonged 

immersion in hot water can induce hyperthermia.

2.  Drinking of alcoholic beverages before or during spa or hot tub use 

can cause drowsiness which could lead to unconsciousness and 

subsequently result in drowning.

3.  Pregnant women beware!  Soaking in water above 100° F. [38° C.] 

can cause fetal damage during the first three months of pregnancy 

(which may result in the birth of a brain-damaged or deformed child).  

Pregnant women should stick to the 100° F. [38° C.] maximum rule.

4.  Before entering the spa or hot tub, the user should check the water 

temperature with an accurate thermometer. Spa or hot tub thermostats 

may err in regulating water temperatures.

5.  Persons with a medical history of heart disease, circulatory problems, 

diabetes or blood pressure problems should obtain their physician’s 

advice before using spas or hot tubs.

6.  Persons taking medication which induce drowsiness, such as 

tranquilizers, antihistamines or anticoagulants should not use spas 

or hot tubs.

Hyperthermia occurs when the internal temperature of the body reaches a 

level several degrees above normal body temperature of 98.6° F. [37° C.]. 

The symptoms of hyperthermia include: drowsiness, lethargy, dizziness, 

fainting, and an increase in the internal temperature of the body.

The effects of hyperthermia include:

1.  Unawareness of impending danger. 
2.  Failure to perceive heat.
3.  Failure to recognize the need to leave the spa.
4.  Physical inability to exit the spa.
5.  Fetal damage in pregnant women.
6.  Unconsciousness resulting in danger of drowning.

Warranty Information

Heat pumps are sold with a limited factory warranty. Details are specified 

on the warranty card. Make all warranty claims to an authorized Pentair 

dealer or directly to the factory. Claims must include the heat pump serial 

number and model (this information can be found on the rating plate), 

installation date, and name of the installer. Shipping costs are not included 

in the warranty coverage. This warranty does not cover damage caused 

by improper assembly, installation, operation, improper water chemistry 

balancing or other chemical abuse, or improper sanitation application, 

winterizing, field modification, or failure to earth bond and properly ground 

the unit. Any changes to the heat pump, evaporator, heat exchanger, wiring, 

or improper installation may void the warranty. 

General Specifications

Installation Location Certified for use: 

OUTDOOR USE ONLY.

 

Failure to provide the proper clearances 

outlined on page 3 will lower the performance of the heat pump 

and void the warranty.

Water Pipe/Heater Connection — Plastic 2” PVC (Unions included)
Flow Rate 

Maximum 120 gpm [456 lpm] - If system flow rate exceeds 120 gpm, a 

bypass valve is required. 

Minimum 30 gpm [110 lpm] 

Maximum Working Water Pressure 50 psi
For Electrical Supply and Voltage Requirements, refer to the table 

on page 31. 

switch shall be provided as part of the installation. The switch shall be 

readily accessible to the occupants and shall be installed at least 5 feet 

[1.52 m] away, adjacent to, and within sight of the unit.

 UltraTemp

®  

Heat Pump Installation and User’s Guide

P/N 474099   Rev. H  1/23/13 

ii

Summary of Contents for ULTRATEMP

Page 1: ...INSTALLATION AND USER S GUIDE HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS ULTRATEMP...

Page 2: ...ecting to an Automation System Remote Operation Relay Remote Controls Connecting to IntelliTouch or EasyTouch via Heat Pump Spade Terminals Connecting to IntelliTouch or EasyTouch via RS 485 Connector...

Page 3: ...8 C is considered safe for a healthy adult Special caution is suggested for young children Prolonged immersion in hot water can induce hyperthermia 2 Drinking of alcoholic beverages before or during s...

Page 4: ...ISH ESPANOL SOFTWARE VERSION REV ____ PUMP START TIME TIME 1 4 HRS INTELL ADDRESS ADDRESS 1 16 TEMPERATURE SCALE FAHRENHEIT CELSIUS PRESS POOL SPA TO EXIT SETUP WP HP LP PL SP 1 1 1 0 0 FAN COMP PMP R...

Page 5: ...rce and provide a dual electronic thermostat control system for pool spa combinations or preheat convenience 3 This heat pump is specifically designed for heating fresh water swimming pools and spas D...

Page 6: ...a roof into the unit Sharp sloping roofs without gutters will allow massive amounts of rain water mixed with debris from the roof to be forced through the unit A gutter or down spout may be needed to...

Page 7: ...water 4 Install heat pump a minimum of 6 in 153 mm from the wall of the house Anchor Clamp Installation Installation of the anchor clamps is recommended in all installations Installation of the ancho...

Page 8: ...t below the pool water surface See instructions for pressure switch adjustment on the next page If the heat pump is installed outside of this range an external pressure switch may need to be installed...

Page 9: ...clean before making any pressure switch adjustment A dirty filter will restrict the water flow and the pressure switch cannot be adjusted properly To adjust the pressure switch The following adjustme...

Page 10: ...switch is located in the water plumbing in the lower right corner of the heat pump 5 Slowly rotate the adjustment wheel on the water pressure switch in a counterclockwise direction until the LOW WATE...

Page 11: ...um 24 610 mm 153 mm 12 305 mm 4 610 mm min earance for ervice access 153 mm 6 6 Multiple Unit Installation Extend 12 305 mm past end heater inlet for hydraulic balancing Extend 12 305 mm past end heat...

Page 12: ...the power to the circuit for the heat pump is turned off 1 Remove the front left panel of the heat pump cabinet you do not need to remove the torque head screw at the top left corner 2 Remove the ser...

Page 13: ...N P U M P COM SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK WHITE PURPLE BLACK BLACK Capacitor COMPR FAN FAN HER...

Page 14: ...ion Device GRAY ORANGE BLACK RED YELLOW GREEN YELLOW BLUE RED GRAY T H E R M 1 T H E R M 2 GREEN C Note If red LED is on swap any two phases Label P N 474022 Rev B Compressor R C S 24 VAC C O M P R E...

Page 15: ...3 WIRE REMOTE TERM PWR J7 J8 CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Transformer 415V 24 VAC COM Compressor Contactor Fan Relay BLACK WHITE BLACK BLUE BLUE WHITE PURPLE ORANGE BLACK YELL...

Page 16: ...ipment to the heat pump perform the following steps 1 Turnoffthepowertoboththeremotepool spacontrol system and the heat pump 2 Remove the front left panel of the heat pump cabinet you do not need to r...

Page 17: ...nections 2 Unlatch the front door spring latches and open the front door of the IntelliTouch or EasyTouch Load Center 3 Loosen the two retaining screws from the top of the control panel and lower the...

Page 18: ...a the optional four wire cable P N 520199 To connect the heat pump board cable to the IntelliTouch or EasyTouch load center 1 Unlatch the IntelliTouch or EasyTouch load center front door spring latche...

Page 19: ...Pin Configuration for the Heat Pump Control Board to IntelliTouch Control System 1 Heat Pump Control Board Connect pin 2 green to IntelliTouch screw terminal pin 2 green 2 Heat Pump Control Board Conn...

Page 20: ...WN arrows 4 UP and DOWN Arrow buttons The UP and DOWN arrows will raise or lower the temperature set point if pressed while the run screen is displayed They are also used to scroll through the various...

Page 21: ...evision Displays the software revision level loaded on the control board 3 Pump Start Time This displays the period at which the heat pump will close the AutoSet contactor to start the filter pump Adj...

Page 22: ...l become active TEMPERATURE SCALE FAHRENHEIT CELSIUS TEMP OFFSET OFFSET 2 TO 2 Defrost Cycle The UltraTemp Heat Pump may enter a defrost cycle if air temperatures are around 50 F 10 C The defrost cycl...

Page 23: ...ch allows the heat pump to heat or cool the water as necessary 6 Time Delay Screen If the heat pump is waiting on any restart pump start or sensing water temperature delays this screen shows how much...

Page 24: ...During the selected time frame the green LED indicator is on and the heat pump functions in the normal mode of operation When the green led indicator turns off the heat pump turns off when time expire...

Page 25: ...OWN arrows to toggle between the ON and OFF options AutoSet Enable this feature any time the filter pump is off The AutoSet feature periodically energizes a contactor which can be connected to the pum...

Page 26: ...s a protection feature for the heat pump s compressor This extends the life of the compressor s by not allowing it to cycle on and off i e adjusting set point up and down around actual temperature Cou...

Page 27: ...mp has been winterized perform the following steps when starting the system in the Spring 1 Uncovertheheatpumpandinspectthetopandsides for any debris or structural problems 2 Connect the water inlet a...

Page 28: ...while in operation The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running The condensation will increase as the outdoor air humidity l...

Page 29: ...6 7 6 8 6 4 5 1 4 4 32 2 34 87 3 90 6 2 5 4 4 19 NA NA 4 9 4 1 4 2 5 3 6 6 5 9 140 140 H C 208 230 3 60 208 230 1 60 43 43 50 50 70 70 32 3 35 32 3 35 185 11 196 185 11 196 50 NA NA 50 NA NA 140 000 1...

Page 30: ...UltraTemp 140 352 168 12 UltraTemp 140 325 98 3 UltraTemp 140 H C 377 170 10 UltraTemp 140 H C 327 100 3 UltraTemp 120C 354 150 12 UltraTemp 120C 318 89 4 UltraTemp 140C 365 168 13 UltraTemp 140C 320...

Page 31: ...ature sensor circuit is shorted Bad Thermistor or bad control board Use the 10k ohm resistance test to verify thermistor If shows shorted replace thermistor If good replace control board SUCTION TH OP...

Page 32: ...n entire filtering system and or replace filter element Inspect clean pump impeller Adjust all plumbing valves Repair suction air leaks grease pump lid O ring Replace filter Wrong filter pump pipe siz...

Page 33: ...ure switch Check Alarm Status on Control Board for LOW REFRIG Alarm The outside air temperature too low and Defrost feature is NOT enable Malfunctioning Defrost Thermistor Make sure heater is installe...

Page 34: ...ufficient water flow system overcharged See Possible Cause column for TXV stuck closed Insuf ficient water flow and Unit overcharged Low current with high superheat Unit undercharged Find source of re...

Page 35: ...40 32 13 3 26 6 29 30 12 31 33 34 28 5 15 14 43 11 44 7 10 35 36 9 8 38 39 24 25 25 25 2 41 42 4 27 37 1 B DETAIL B Single Phase DETAIL B Three Phase 19 20 21 22 18 16 17 23 SEE DETAIL B 19 18 17 21...

Page 36: ...17 18 6 ITEM PART NO DESCRIPTION 470159 Screw 10 x 75 Pan Head Phillips Almond 470198 Screw 10 x 75 Pan Head Phillips Black Head 470161 Screw 10 x 1 Button Head Torx Almond Head 474197 Screw 10 x 1 Bu...

Page 37: ...nless expressly noted names and brands of third parties that may be used in this document are not used to indicate an affiliation or endorsement between the owners of these names and brands and Pentai...

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