PCS Digital PCS Mail, Installation Manual

Page: 49 / 71

PCS mail
| Installation Manual |
- 49 -
Greeting
There are 10 system greetings that can be programmed to play when a digit is dialed.
This is useful for making announcements such as directions to the Company’s office or
to introduce the functions of a “Sub-Menu.”
CCR Number
Use the F1 or F2 keys to toggle through the 5 CCR Menus. These Menus are used to
routes calls to the appropriate destination when digits are pressed. More complex
installations may use a main CCR menu as well as “Sub Menus”. A sub menu is just
another CCR menu that is used to further qualify the callers’ selections. For example, a
main CCR may have “Press 1 for Sales, a sub-CCR Menu my have “For the Inside
Sales Press 1, Outside Sales Press 2 etc.
2 2
3 3
4 4
5 5
CCR 1 Menu –
Greeting 2 introduces CCR 2
Greeting 3 introduces CCR 3
CCR 2 Menu –
Greeting 4 introduces CCR 2
Greeting 5 introduces CCR 3