PCS Digital PCS Mail, Installation Manual

Page: 48 / 71

PCS mail
- 48 -
| Installation Manual |
System Numbering Plan (CCR Menu Option detail descriptions)
First Digit Permission
Set this field to “N” to deny or “Y” to allow the digit to be dialed on the current CCR
(Custom Call Routing) Menu. Digits marked as “N” are considered invalid digits.
Therefore, when these digits are dialed, the system will see them as invalid digits. Only
digits marked as “Y” are considered valid digits. Therefore, the first digit of valid
extensions or hunt groups should be marked as “Y”. Additionally, the following actions
can also be preformed if the digit is marked to “Y”:
Automated Attendant Extension
When a valid extension, hunt group or mailbox number is dialed and there are no other
“Actions” programmed, the caller is transferred to the desired location.
Related programming – See 9. Mailbox Assignment Direct Xfer Mode – If Direct Xfer
Mode is set to “Off” calls are transferred to the related extension; if set to “NO” calls are
sent directly to the voicemail box without ringing the extension.
Extensions
This will allow a caller to dial 1-digit to be transferred to valid extension, hunt group or
mailbox. If the customer would like one digit dialing, such as dial 2 for sales, select the
digit, mark it as “Y” then enter a valid transfer location. This location can be a valid
extension or hunt group or directly to a mailbox.
Related programming – See 9. Mailbox Assignment Direct Xfer Mode – If Direct Xfer
Mode is set to “Off” calls are transferred to the related extension; if set to “NO” calls are
sent directly to the voicemail box without ringing the extension.