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9. Troubleshooting
Users Manual - 610 / 611 / 612 Printers
768
Printhead has more than 10 bad dots or is not connected. Make sure the printhead is
connected and if necessary, replace the printhead.
770
The print motor is not ready. Call Technical Support.
771
The format specified by the application was not found. Reload your application and
format and try again. If the problem continues, call Technical Support.
790
The printer is busy. Wait until the printer is idle (not receiving data or no batch waiting
to print) before you send any packets. This error may occur when you try to print a test
label if the printer is busy.
791
The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it
back on. Resend the packets. If the problem continues, call Technical Support.
792
The printer is not initialized. Call Technical Support.
793
The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on.
Resend the packets. If the problem continues, call Technical Support.
Errors numbered 900 – 999 are hard printer failures. Call Service if you receive these
messages.
________
Error 911 may appear when you turn off the printer.
________
Summary of Contents for 610
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Page 91: ...Users Manual 610 611 612 Printers Assembly Drawings 89 Assembly Drawings ...
Page 96: ...94 Assembly Drawings Users Manual 610 611 612 Printers 611 Auxiliary Feed Assembly Drawing ...
Page 98: ...96 Assembly Drawings Users Manual 610 611 612 Printers 612 Auxiliary Feed Assembly Drawing ...
Page 102: ...100 Assembly Drawings Users Manual 610 611 612 Printers Knife Assembly Drawing ...
Page 106: ...104 Assembly Drawings Users Manual 610 611 612 Printers 611 Stacker Assembly Drawing ...