30
a
AFTER-SALES SERVICE
1. When requesting repairs
First check the items described in “
9
TROUBLESHOOTING” on p. 29 in the instruction manual. If
the problem persists, contact Paramount Bed or your distributor (see “Contact Information” as shown
below).
z
Details necessary when requesting repair
z
z
Product name, product number, product ID (Affixed on the outside of the main frame. See p. 2)
z
z
Date of purchase
z
z
Details of the fault or problem (please provide as much detail as possible)
z
z
Your name, organization, address, and phone number
z
Consumables
z
z
The transfer mattress, casters, and caster lock pedals are consumable parts.
2. Minimum stock availability period
Paramount Bed keeps replacement parts (necessary to maintain stretcher performance) in stock for
at least 8 years after the discontinuation of production.
3. Questions regarding after-sales service
Contact us (see “Contact Information” as shown below).
STRETCHER DISPOSAL
When the Stretcher Trolley has reached the end of its usable life, discard it according to local standards.
CONTACT INFORMATION
For any queries, please feel free to contact your distributor or to the following addresses.
[Location in Japan (Manufacturer)]
[Location in Japan (Manufacturing premises)]
PARAMOUNT BED CO., LTD.
14-5, 2-chome, Higashisuna, Koto-ku,
Tokyo, 136-8670, Japan
Tel: +81-(0)3-3648-2961
Fax: +81-(0)3-3648-5781
PARAMOUNT BED CO., LTD.
CHIBA FACTORY
2078, Shirahata, Sammu-shi, Chiba,
289-1306, Japan
For other contact information, please visit the website.
Website: https://www.paramount.co.jp/english/
