Panasonic KX- TAW848, Programming Manual

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2.6 Help
PC Programming Manual 59
A • Perform the following steps:
1.
On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
enter the floating extension number you chose for the ICD group in the Floating
Extension Number cell.
2.
Click Apply .
3.
On the 2.9.12 [3-5-4] Incoming Call Distribution Group—Member screen, select
the ICD group you created from the Incoming Call Distribution drop-down list.
4.
Enter the extension numbers of member extensions in the Extension Number
column.
5.
Click Apply .
6.
On the DIL tab of the 2.15.2 [9-2] DIL Table & Port Settings screen, enter the
floating extension number of the ICD group as the DIL Destination—Day, Lunch,
Break, Night of each time mode.
7.
Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q How do I set the queuing operation for an Incoming Call Distribution group?
A • Perform the following steps:
1.
On the 2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
screen, set the actions as required for each queuing table.
2.
On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
from the Queuing Time Table tab, select the number of the Queuing Time Table to
use in each time mode.
Q How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?
A • Perform the following steps:
1.
On the 2.9.12 [3-5-4] Incoming Call Distribution Group—Member screen, from
the Incoming Call Distribution drop-down list, select the group you want to modify.
The ICD group must have an extension number set.
2.
Enter the extension number of the extension you want to add in a blank cell of the
Extension Number column.
3.
Set Delayed Ring as necessary.
4.
Click Apply .
Note that it is necessary to set the extension number of the ICD group in advance.
Q I have set FWD through system programming, but calls are still not being
forwarded.
A • Perform the following steps:
1.
Check that the Call from CO—Present Button Status or Call from Extension—
Present Button Status of the target extension on the 2.10.2 [4-1-2] Wired
Extension—FWD/DND or 2.10.9 [4-2-2] Portable Station—FWD / DND screen is
set to "FWD".
2.
Create a FWD button on the target extension if one does not already exist.
3.
Press the FWD button so that it changes to FWD status.