119
Care and Maintenance
Replace the imaging unit;
make sure that the old
imaging unit is not
exposed to light for more
than 45 seconds.
If a new imaging unit
does not correct the
problem:
B
Put the old imaging
unit back into the
printer.
B
Repack the new
imaging unit.
Replace the fuser
(depending on your
quality needs, you can
continue to print until the
dark vertical lines
appear).
On the Maintenance
Page,one or more dark
vertical lines appear on
the print in all colors.
Corrective Action
Print 5-10 pages of blank
pages to clean the roller.
If you still see the
problem:
B
Replace the oil supply
roll.
If you still see the
problem:
B
Replace the fuser.
Replace the oil supply
roll.
The fuser is near the end
of its useful life.
The oil supply roll has
reached the end of its
useful life.
The surface of the
printed image appears to
have vertical scratches
(visible by holding the
print at an angle and
observing the “shine” of
the image).
At first, the scratches
appear only on the
printed image;
eventually, dark vertical
scratches appear on the
unprinted portion of the
page.
Media frequently wraps
around the fuser.
A piece of the printed
image is missing and
reappears out of place,
approximately 129 mm
(5
″
) down the page.
The fuser’s internal roller
is not being consistently
oiled.
or
The fuser’s internal roller
is contaminated with
toner particles.
Trouble
Possible Cause
The imaging unit is
scratched.
The fuser is damaged.
Replace the fuser.
