Panasonic KX-NCP500, Features Manual

Page: 209 / 468

e.
a call is received at an ICD Group, and the message box of the first extension assigned to that group
is not available, or no extension is assigned as the first member of the group.
•
Recording Greeting Messages
If an extension user tries to record a new greeting message to his message box when the total recording
time or number of messages has reached its limit, the user will hear a reorder tone.
•
Display Lock
A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and
voice messages from being played back at any extension through personal programming (Display Lock).
In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialling number display are
also locked. An extension personal identification number (PIN) (
®
1.28.1 Extension Personal Identification
Number (PIN)) is required to lock/unlock the display.
•
Moving From SVM to DISA
When a call is answered by SVM but the caller wants to call another extension instead of leaving a
message, it is possible to access DISA (DISA OGM 01 will be played) by dialling the Operator Call feature
number. This allows the caller to call another extension via DISA or access the DISA AA service.
The OGM feature for the card/block to which the SVM mailbox belongs must be enabled via system
programming.
[SVM Remote Access from Trunk]
•
Whether Walking COS is available or not can be set through system programming.
If the PBX uses analogue trunks, it is strongly recommended to prohibit Walking COS access. If an
extension user who is accessing his message box through an analogue line goes on-hook while the voice
messages are being played, the line will remain connected until all voice messages finish playing. This is
because a reorder tone cannot be detected from an analogue line while playing voice messages.
•
The first digit of the Walking COS feature number must be entered before the greeting message finishes
playing.
•
When accessing SVM through a trunk, it is possible to change message boxes (e.g., to leave a message
in another user’s message box after listening to one’s own messages). However, a user can only access
the message boxes of other extensions assigned to the same card/block. For example, if the user accesses
a message box belonging to card/block 1 first, then the user can only access the message boxes of other
extensions belonging to card/block 1. If the user tries to access the message box of another extension
belonging to a different card, the user will hear a reorder tone.
While a reorder tone is heard, it is possible to retry another call by pressing " ".
•
Accessing the Message Box of Another Extension
Listening to voice messages left by callers using a Message button for another extension is available only
when voice messages have been left in the message box.
•
It is not recommended to record music when creating a greeting message.
•
This feature does not answer calls that are forwarded using the Call Forwarding by QSIG feature
(1.30.4.3 Call Forwarding (CF)—by QSIG).
Installation Manual References
KX-TDE100/KX-TDE200
3.3.1 IPCMPR Card
3.7.1 OPB3 Card (KX-TDA0190)
3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
KX-TDE600
3.3.1 IPCEMPR Card
3.9.1 OPB3 Card (KX-TDA0190)
3.9.6 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
Feature Guide 209
1.17.7 Built-in Simplified Voice Message (SVM)