No
No
No
Yes
Yes
The message for
busy is sent to the
caller.
F
The call is routed to
the intercept destination.
(Intercept Routing Busy)
G
The call is disconnected.
A
Yes
Does the caller
press while hearing a busy
tone (Call Retry)?
(Busy Tone /
DND Tone
Continuation
time
expires
)
Is an Intercept
Routing Busy destination
assigned?
Is a DISA Busy
Message assigned?
Busy tone
OGM
Intercept Routing
Busy tone
What method is assigned
for DISA Intercept
Routing DND?
The call is disconnected.
No
A
The call is routed to
the intercept destination.
(Intercept Routing DND)
Yes
G
Does the caller
press while hearing a busy
tone (Call Retry)?
The message for
the DND mode is
sent to the caller.
F
(Busy Tone /
DND Tone
Continuation
time
expires
)
Continued from previous page
Continued from previous page
Conditions
CAUTION
There is a risk that fraudulent telephone calls will be made using the Trunk-to-Trunk Call feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a.
Enabling DISA security (Trunk Security or All Security).
b.
Keeping passwords (verification code PINs/extension PINs) secret.
c.
Selecting complex, random PINs that cannot be easily guessed.
d.
Changing PINs regularly.
•
Hardware Requirement:
An OPB card, and MSG4 card, ESVM2 card or ESVM4 card
•
DISA Delayed Answer Time
It is possible to set the Delayed Answer time so that the caller will hear a ringback tone within a
preprogrammed time period first before hearing an outgoing message (OGM).
→
4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—
→
[209] DISA Delayed Answer Time
•
Call Retry
While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System
programming selects whether pressing " " during a trunk-to-trunk conversation returns to the DISA top
menu or sends a DTMF tone.
•
DISA Mute Time
It is possible to set the Mute time until the outgoing message (OGM) plays and the PBX starts to receive
the DTMF signalling after the caller reaches the DISA line.
200
Feature Guide
1.17.6 Direct Inward System Access (DISA)
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...