Troubleshooting
ISE SMART CONNECT KNX Panasonic
1-000C-000
© 2019 ise Individuelle Software und Elektronik GmbH
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Table 37: Switching on
Table 38: Screen texts
Table 39: Status
Problem
Troubleshooting
Switching on takes a long time
The Wake on LAN function is not available for up to 30 sec
-
onds after switching off the TV device.
Device is not switched on
Cause: Incomplete configuration of TV device
Solution:
• Switch the TV on using the remote control.
• Configure the following settings under <<Menu/Network/
TV remote settings>>:
– TV Remote = on
– Networked Standby = on
Problem
Troubleshooting
Text is not displayed
Cause: A link with the configured number does not exist (only
numbers 0-9 are valid).
Solution:
• Check the available numbers (ETS tab <<Screen texts>>).
• Enter the number of the desired text as the value of the commu
-
nication object 30 | 130 | 230 | 330.
You will not receive an error message if you have not entered any
text under <<Screen texts>>.
Problem
Troubleshooting
Status does not return a value Error code: GetState
Cause: The TV device not contactable.
Solution: Wait 10 seconds and then check whether the
TvComm error code is present. If the status value is still not
sent, switch the TV device off for ten seconds.