70
RQT8365
Troubleshooting guide
TV screen and video (Continued)
Page
Sound
Television reception worsens
after connecting the unit.
≥
This can occur because the signals are being divided between the unit and other equipment.
It can be solved by using a signal booster, available from audio-visual suppliers. If it is not
solved by using a signal booster, consult the dealer.
—
Status messages do not
appear.
≥
Select “Automatic” in “Status Messages” in the Setup menu.
62
The blue background does not
appear.
≥
Select “On” in “Blue Background” in the Setup menu.
62
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
≥
Use the television to change the aspect. Refer to your television’s operating instructions.
≥
If connecting with a component video cable, set “Progressive” to “Off” in the Video menu. If
this doesn’t help or you cannot set it to “Off”, then set the “TV Type” to “4:3 TV Aspect 4:3
&480i” in the Setup menu.
≥
Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for
DVD-RAM” in the Setup menu.
≥
If you connect an HDMI cable, set “HDMI Output Display Aspect” to “Normal” in the Setup
menu.
—
43, 62
62, 63
63
The recorded title is stretched
vertically.
≥
16:9 aspect programs are recorded in 4:3 aspect in the following cases.
–If you recorded to the HDD or a DVD-RAM and “Enable High-Speed Mode” was set to “On”
in the Setup menu. (The factory preset is “On”)
–If you recorded or copied to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL
or +RW.
It may be possible to adjust the display mode on the TV. Refer to your television’s operating
instructions.
61
—
There is a lot of after-image
when playing video.
≥
Turn “DNR” off if it is on.
43
When playing DVD-Video using
progressive output, one part of
the picture momentarily
appears to be doubled up.
≥
Set “Progressive” in the Video menu to “Off”. This problem is caused by the editing method or
material used on DVD-Video, but should be corrected if you use interlace output.
≥
When you use the HDMI AV OUT terminal for video output, follow the steps below for setting.
1 Connect this unit to the TV with any cable except the HDMI cable
2 Set “HDMI Video Output” to “Off” in the Setup menu
43
—
63
There is no apparent change in
picture quality when adjusted
with the Video menu in the on-
screen menus.
≥
The effect is less perceivable with some types of video.
—
The channels keep changing.
≥
When the unit is turned off, it uses the IR Blaster to scan the cable box or the DirecTV
receiver channels and acquire the program listings data. To watch a cable box or a DirecTV
receiver program (even if not recording) turn the unit back on.
—
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
≥
Check the connections and the “Digital Audio Output” settings. Check the input mode on the
amplifier if you have connected one.
≥
Press [AUDIO] to select the audio.
≥
Turn off V. Surround Sound in the following cases.
–When using discs that do not have surround sound effects such as Karaoke discs.
–When playing MTS broadcast programs.
≥
[DVD-A]
The disc may have a restriction on the method of audio output.
This unit cannot playback multi-channel discs that prevent down-mixing unless the unit is
connected with an HDMI cable to an amplifier supporting CPPM and the HDMI standard (ver.
1.1 or later). Refer to the disc jacket for more information.
≥
Audio may not be output due to how files were created. (DivX)
≥
Audio may not be heard when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥
The sound effects will not work when the bitstream signal is output from the HDMI AV OUT
terminal or the DIGITAL AUDIO OUT terminal.
≥
To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to
“On” in the Setup menu.
≥
If the sound is distorted when the unit is connected to an amplifier with the HDMI cable,
adjust the settings in “HDMI Connection Speakers Setting” in the Setup menu to match the
connection.
≥
Depending on the connected equipment, the sound may be distorted if this unit is connected
with an HDMI cable.
≥
If recording to the HDD or a DVD-RAM when “Enable High-Speed Mode” is set to “On”, you
can only record either the main or secondary audio of a MTS broadcast.
If you do not intend to copy the title to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
+R, +R DL or +RW set “Enable High-Speed Mode” in the Setup menu to “Off”.
14–19,
62
27, 38
43
—
—
—
—
63
63
—
61
Cannot switch audio.
≥
You cannot switch the audio in the following cases.
–When a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL or +RW disc is in the
disc tray while DVD drive is selected.
–When the recording mode is XP and “Audio for XP Recording” is set to “LPCM”.
–When “Enable High-Speed Mode” is set to “On”. (The default setting is “On”.)
≥
When connecting an amplifier using an optical digital cable or an HDMI cable, you cannot
switch the audio if “Dolby Digital” is set to “Bitstream”. Set “Dolby Digital” to “PCM” or connect
using audio cables.
≥
There are discs for which audio cannot be changed because of how the disc was created.
—
62
61
62, 18,
19
—
EH55English.book Page 70 Thursday, April 6, 2006 9:28 PM
