392
SQW0550
Others
Q&A Troubleshooting
It takes long time every time to connect to a smartphone.
•It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone,
but it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone.
•Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”.
•Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service user
registration of the “LUMIX CLUB”.
•Service user registration for the “LUMIX CLUB” is not possible in the environment without a
wireless access point.
The camera cannot be connected to Mac computer/Windows PC via Wi-Fi connection.
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Please confirm login name and password are correctly typed.
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When the system time of Mac computer or Windows PC connected to a camera differs severely
from that of the camera, the camera cannot be connected to the computer or PC in some OSs.
Please confirm clock set and world time of the camera matches with time, date and time zone in
Windows PC or Mac computer. When both settings do not match severely, please match them.
I am having a problem connecting to my Windows 8 PC. The user name and password are not
recognised.
•Depending on the OS version, on Windows 8, for example, there are two types of user account
(local account/Microsoft account).
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Be sure to set the local account and use the user name and password for the local account.