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Dealing with Problems (Advanced)
How to format a floppy disk is unclear
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Format the floppy disk using the following procedure.
Select [My Computer] in [start] and select [3 1/2 Floppy (A:)], then select [File]
from the menu and select [Format]. Confirm the disc capacity and the format
type, then select [Start] to begin the formatting.
Unable to read/write to the hard disk
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Your drive or file may not have been properly set.
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Check to see if the hard disk is full. If it is full, delete unnecessary files.
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Your hard disk content may be corrupted. Contact your technical support
office.
Trouble has occurred with the disc
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You may need to clean the lens or disc.
• Cleaning the lens
<CF-Y2 series>
The DVD-ROM & CD-R/RW drive
status indicator
does not light/blink
<CF-W2 series>
The DVD-ROM & CD-R/RW drive
status indicator
does not light
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Is the disc set correctly?
<Only for CF-Y2 series>
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Is the drive power on?
Slide the drive power/open switch to the left to turn the power on. When the light
is on, drive power is on.
Cannot play disc or read data from it
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Is the disc bent, scratched, or dirty?
Cannot play back TV programs
recorded on a commercial DVD
recorder.
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In the following cases, finalize the recording on the DVD recorder.
• When the program was recorded in DVD-R/RW in video mode.
• When the program was recorded in DVD-RW in VR mode.
Cannot play music CD or DVD-Video
automatically after setting it in the
drive
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Remove the disc and reinsert it. If the problem persists, run the applicable
software and play.
A blue background appears on the
screen with the MPEG image or DVD
Video
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Did you open the DVD-ROM & CD-R/RW drive or remove the disc while it was
operating?
Re-insert the disc and close the disc cover.
If the DVD-ROM & CD-R/RW drive
vibrates excessively or is noisy
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Is the disc bent or labeled?
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Check to see if the disc is inserted correctly, and check that the disc is in good
condition. If the disc is good and inserted correctly, set [CD/DVD Drive Speed]
to [Low] in the Setup Utility.
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When writing to a disc using B's Recorder, you can minimize vibration while
writing by setting the writing speed at [8x] or less.
Disk Operations