palmiye SILVER PLUS, Installation Manual

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82
Problem Reason Solutions
The motor wouldn’t start
There is no electricity Check the electric current.
It is not plugged in.
Check that the plug is
correctly connected to a
suitable socket.
The motor has overheated
and led on the control panel
is lit.
Wait 5-10 minutes to allow
the motor to cool down. If
the problem persists check
the limit switch
Depleted remote control
batteries
Change the remote battery
Broken fuse
Open the control panel and
change the fuse
The motor starts but the
pergola won’t move
Possibly broken belts, or
disconnection from drive
shaft.
Contact Palmiye
The pergola moves errati-
cally
Dirty rails, rails not properly
aligned.
Clean the rails. Follow
instructions in chapter on
maintenance. Realign the
rails.
Lights are not on
Not all lights are on Check the electric current.
Part of the lights are not on
LEDs whose lights are not
lit up.
Gutter overflow Gutter overflow Clean the gutter and elbow
The product leaks water
The product isolation leaks
water
Make sure that area of the
system water tightness
gaskets is clean (leaves,
branches, etc.)
Contact Palmiye
9. FREQUENTLY ASKED QUESTIONS