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Frequently Asked Questions
Password problems
Problem
Solution
I forgot the
password, and my
handheld is not
locked.
■
First, use the password hint to try and
remember the password. If this does not
help, or if you do not have a password
hint, you can use Security to delete the
password, but your handheld deletes all
entries marked as private. However, if
you perform a HotSync operation
before
you delete the password: the HotSync
process backs up all entries, whether or
not they are marked private. Then, you
can follow these steps to restore your
private entries:
1. Use the Palm Desktop software and
the cradle/cable or infrared
communication to synchronize your
data.
2. Tap Forgotten Password in Security
to remove the password and delete all
private records.
3. Perform a HotSync operation to
synchronize your data and restore the
private records by transferring them
from your computer to your
handheld.
I forgot the password
and my handheld is
locked.
■
First, use the password hint to try and
remember the password. If this does not
help, or if you do not have a password
hint, you must perform a hard reset to
continue using your handheld. See
“Performing a hard reset” in Appendix A
for more information.
Summary of Contents for Handhelds m100
Page 1: ...Handbook for Palm m100SeriesHandhelds ...
Page 8: ...Page viii Handbook for Palm m100 Series Handhelds ...
Page 10: ...Page 2 About This Book ...
Page 50: ...Page 42 Entering Data in Your Handheld ...
Page 66: ...Page 58 Managing Your Applications ...
Page 74: ...Page 66 Using Expansion Features ...
Page 198: ...Page 190 Maintaining Your Handheld ...
Page 216: ...Page 208 Frequently Asked Questions ...
Page 222: ...Page 214 Product Regulatory Information ...
Page 232: ...Page 224 Index ...