PACOM 9 Channel User Manual Download

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Digital Video Recorder

Chapter 2 — Installation

Package Contents

The package contains the following:

Digital Video Recorder

Power Cord

User’s Manual (This Document)

RAS Software CD and User’s Manual

Rack-mount Kit

Assembly Screws Guide Rails for Adding Hard Disk Drives

Infrared Remote Control

Required Installation Tools

No special tools are required to install the DVR. Refer to the installation manuals for the other
items that make up part of your system.

Figure 2 — 16-Channel DVR rear panel.

Your DVR can be used with either NTSC or PAL equipment.

NOTE: You cannot mix NTSC and PAL equipment. For example you cannot use a PAL
camera and an NTSC monitor.

Summary of Contents for 9 Channel

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Page 3: ...ASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT THIS EQUIPMENT GENERATES USES AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AN...

Page 4: ...uipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those controls that are covered by the ope...

Page 5: ...rm In 6 GND Ground 6 AO 1 to 16 Alarm Out 6 ARI Alarm Reset In 6 Connecting RS485 7 Connecting to the USB Ports 7 Connecting to the RS232 Port 8 Connecting to the Ultra Wide SCSI Port 8 Connecting to...

Page 6: ...Storage Screen 23 User Setup Screen 26 Shutdown Screen 29 Logout Screen 29 Network Notification Setup 30 Network Screen 30 LAN Setup Screen 31 Modem Setup 34 DVRNS Setup 35 Notification Setup 37 Conf...

Page 7: ...deo 78 RW Rewind Button 78 FF Fast Forward Button 79 BACKWARD Button 79 FORWARD Button 79 SEARCH STOP Button 79 Camera Buttons 1 to 16 79 DISPLAY Button 79 ZOOM Button 79 Shuttle Ring 79 Jog Dial 80 S...

Page 8: ...ubleshooting 98 Appendix D Connector Pin Outs 99 I O Connector Pin Outs 99 RS485 Connector Pin Outs 99 Appendix E Map of Screens 100 Appendix F System Log Notices 101 Appendix G Error Code Notices 102...

Page 9: ...l 12 Figure 21 Login screen 16 Figure 22 Setup screen 17 Figure 23 Virtual Keyboard 17 Figure 24 Information screen 18 Figure 25 Upgrade screen 19 Figure 26 Setup Import screen 19 Figure 27 Setup Expo...

Page 10: ...menu 53 Figure 72 Alarm In Settings screen 54 Figure 73 Alarm In Actions screen 54 Figure 74 Alarm In Notify menu 55 Figure 75 Motion Detection Settings screen 56 Figure 76 Motion Detection Zone scree...

Page 11: ...n 83 Figure 102 Event Log Search Option screen 84 Figure 103 Text In Search screen 86 Figure 104 Text In Search Option screen 87 Figure 105 Motion Search screen 88 Figure 106 Motion Search Option scre...

Page 12: ...User s Manual x...

Page 13: ...cal User Interface GUI Menu System y Multiple Recording Modes Time lapse Pre event Alarm Motion and Panic y 4 Channel Audio Recording and 1 Channel Audio Playback y Text Input for ATM and POS y Alarm...

Page 14: ...t can be set to record over the oldest video once the disk is full Your DVR uses a proprietary encryption scheme making it nearly impossible to alter video You can view video and control your DVR remo...

Page 15: ...Screws Guide Rails for Adding Hard Disk Drives y Infrared Remote Control Required Installation Tools No special tools are required to install the DVR Refer to the installation manuals for the other i...

Page 16: ...e it will cause poor quality video Connecting the Monitor Figure 5 Video Out connectors Connect the main monitor to either the Video Out or SVHS Out connector NOTE If your main monitor has an SVHS inp...

Page 17: ...record video for about 3 seconds while switching the video output between Video Out and VGA Out Connecting Audio NOTE It is the user s responsibility to determine if local laws and regulations permit...

Page 18: ...ors marked GND are common Connect the ground side of the Alarm input and or alarm output to the GND connector AO 1 to 16 Alarm Out Figure 9 Alarm Output connectors The DVR can activate external device...

Page 19: ...o connect external hard disk CD RW or flash drives for video clip copying or system upgrades One USB port is on the rear panel and the other two are on the front panel Position external drives close e...

Page 20: ...recording or archiving video Connect the external SCSI hard disk drive RAID cable to the high density 68 pin female UltraWide SCSI port The length of SCSI cable should not exceed 5 feet 1 5 meters Yo...

Page 21: ...actory Reset you will lose any settings you have saved If you want to use the same DVR name registered on the DVRNS server after initializing the system using the factory reset you need to contact the...

Page 22: ...MAKE CERTAIN THE POWER CORD WILL NOT BE PINCHED OR ABRADED BY FURNITURE DO NOT INSTALL POWER CORDS UNDER RUGS OR CARPET THE POWER CORD HAS A GROUNDING PIN IF YOUR POWER OUTLET DOES NOT HAVE A GROUNDIN...

Page 23: ...ntrol while laid out differently perform the same functions as those on the front panel The following describes each button and control Take a few minutes to review the descriptions You will use these...

Page 24: ...n the DVR is recording or searching video on the hard disk drive NETWORK LED The NETWORK LED flickers when the unit is connected to a network via either Ethernet or modem Camera Buttons 1 to 16 Pressi...

Page 25: ...he PTZ mode BACKWARD Button Pressing the BACKWARD button goes to the previous image The button on the front panel is also used to Zoom Out while in the PTZ mode RW Rewind Button Pressing the RW button...

Page 26: ...the PTZ button enters the PTZ Pan Tilt Zoom mode which allows you to control properly configured cameras ZOOM Button Pressing the ZOOM button zooms the current image on the screen A PIP with a rectan...

Page 27: ...enu In Search mode clip copying can be done instantly by pressing and holding the button for two or more seconds Shuttle Ring The Shuttle Ring only functions in the Playback mode The Shuttle Ring is s...

Page 28: ...as time and date display language camera audio remote control record mode network and password Your DVR can be set up using various screens and dialog boxes Throughout the screens you will see Highlig...

Page 29: ...ter you want in the name or title and press the button That character appears in the title bar and the cursor moves to the next position Pressing toggles between the upper and lower case keyboards bac...

Page 30: ...System ID and press the button Change the number by highlighting it and using the Up and Down arrow buttons to increase and decrease the number from 0 to 99 NOTE The System ID number is used to ident...

Page 31: ...The Upgrade button will be deactivated if the hard disk drive has not been formatted as it requires the space for temporary files when upgrading the system CAUTION The USB device must be FAT16 or FAT...

Page 32: ...ou can scroll through the log pages by using the Up and Down arrows or you can go directly to a log page by entering the log page number in the box at the bottom left of the screen Highlight Close and...

Page 33: ...o save your selected format Highlight the first box beside Time and press the button The individual sections of the time will highlight Use the Up and Down arrow buttons to change the number Use the L...

Page 34: ...the button to add the date Dates can be deleted by highlighting the beside the date and pressing the button NOTE Holidays that do not fall on the same date each year should be updated once the current...

Page 35: ...time the DVR was synchronized with the time server Highlight Run as Server and press the button Pressing the button toggles between On and Off When it is On the DVR you are setting up will run as a t...

Page 36: ...3 Device Format screen NOTE A USB hard disk drive can be formatted and used only for archiving NOTE The DVR does NOT support USB hard disk drives with a version lower than 2 0 NOTE System upgrade requ...

Page 37: ...igure 35 Storage Status screen The Type column displays the type of storage device The Disk Bad column displays the percentage of bad sectors Unformatted indicates the device is not formatted The Temp...

Page 38: ...front of the Group Name it indicates that the group has been expanded and all of the User Names within that group are displayed below the Group Name If there is a in front of the Group Name it indica...

Page 39: ...Off The authority levels that can be turned On and Off are y Shutdown The user can shut the system down on a local system y Upgrade The user can upgrade the software on a local system or the PC runnin...

Page 40: ...User to a Group and password You can use camera buttons 1 to 9 on either the front panel or remote control to assign the password The password can be up to 8 digits You will be asked to confirm the p...

Page 41: ...39 Shutdown screen After selecting Shutdown and pressing the button a screen will appear telling you when it is safe to disconnect power Logout Screen Highlight Logout in the System menu and press the...

Page 42: ...nsfer Speed Press the Up and Down arrow buttons to set the Transfer Speed from 50Kbps to 100Mbps Press the button to set the transfer speed Highlight the box beside Quality and press the button You ca...

Page 43: ...ing them and using the Up and Down arrow buttons to increase or decrease the number The factory default LAN settings are IP Address 192 168 1 129 Gateway 192 168 1 254 Subnet Mask 255 255 255 0 Highli...

Page 44: ...automatically after changing the port settings NOTE Do NOT use the same port number for two different programs otherwise the DVR cannot be connected with the PC running RAS CAUTION When changing the...

Page 45: ...d press the button A virtual keyboard appears allowing you to enter the ID for ADSL connection Highlight the box beside Password and press the button A virtual keyboard appears allowing you to enter t...

Page 46: ...will only be able to change the settings if Modem is enabled Highlight the box beside Baud Rate and press the button A list of baud rates ranging from 300 to 115 200 appears Highlight the box beside...

Page 47: ...P address or domain name of the DVRNS server NOTE You will need to get the IP Address or domain name of the DVRNS Server from your network administrator NOTE You can use the domain name instead of IP...

Page 48: ...formation of the DVRNS server in the box beside Help Desk CAUTION If you want to use the same DVR name registered on the DVRNS server after initializing the system using the factory reset you need to...

Page 49: ...Mail is enabled Highlight the box beside SMTP Server and press the button Use the arrow buttons to enter the SMTP Server IP address obtained from your system administrator Highlight the box beside Por...

Page 50: ...box that you want to change and press the button Enter the IP address of the computer you want contacted during an event You can enter up to five IP addresses Highlight the box beside Retry and enter...

Page 51: ...the video audio alarm display and remote control devices connected to the DVR Figure 52 Device menu Camera Setup Screen Highlight Camera in the Devices menu and press the button The Camera setup scree...

Page 52: ...tab and the PTZ setup screen displays Figure 54 Camera PTZ setup screen NOTE You will only be able to set up PTZ devices if the PTZ port is set to RS232 or RS485 You will not be able to use a modem i...

Page 53: ...ort Setup window Configure the port s setting based on the PTZ camera manufacturer s instructions You can save your Camera changes by highlighting Save and pressing the button Selecting Cancel exits t...

Page 54: ...ou to change the settings and establish a schedule for each alarm output from the DVR Figure 58 Alarm Out Settings screen Each alarm output can be given its own title by highlighting the box under the...

Page 55: ...dule will be active in 30 minute increments from 00 00 to 24 00 The Mode box allows you to set how the alarm reacts during the scheduled time When set to On the Alarm Out is active during the schedule...

Page 56: ...ode and the displays while in the Sequence mode y Screen Group The number of screen group displays when the DVR is not in the 4x4 display mode of the 16 channel DVR and 3x3 mode of the 9 channel DVR y...

Page 57: ...Main Monitor screen You can adjust the display dwell time for each camera displayed on the main monitor Highlight the box beside Mode and press the button You can select between Full Sequence and Cam...

Page 58: ...ssing the button You can select dwell intervals ranging from 1 second to 1 minute Highlight Event Monitoring On and press the button Pressing the button toggles between On and Off When it is On the DV...

Page 59: ...None RS232 and RS485 If the RS232 port and RS485 port are in use for PTZ control networking or text input the remote keyboard cannot be configured Highlight Setup and select the correct Baud Rate Par...

Page 60: ...cord in the Record menu and press the button The Record setup screen appears Figure 66 Record setup screen Highlighting Recycle and pressing the button toggles between On and Off In the Recycle mode t...

Page 61: ...ecording Duration box and set the duration of panic recording The panic recording will be stopped automatically according to the preset duration as long as the PANIC button is not pressed to stop the...

Page 62: ...ecord mode it will not record during the preset day and time range as long as the PANIC button is not pressed Use the No Record mode when you do NOT want the DVR to record during certain times When th...

Page 63: ...elect from 0 10 to 30 0 images per second Highlighting boxes under Quality and pressing the button allows you to set the recorded image quality for Time and Event recording You can select from Very Hi...

Page 64: ...Dwell from 5 seconds to 30 minutes The longer the dwell set the fewer maximum ips can be set NOTE When the DVR is in the Time or Time Event mode it ignores the pre event settings and follows the time...

Page 65: ...peed as well NOTE If 15 or less ips have been recorded per channel 1 ips will be archived and if 30 ips have been recorded per channel 2 ips will be archived If 16 to 29 ips have been recorded per cha...

Page 66: ...ou can set up each input on the Alarm In screen You can turn each input On or Off by highlighting the alarm number and pressing the button Each input can be given a title Highlight the desired Title b...

Page 67: ...zzer to sound NOTE For the Alarm Out action the alarm output and beep you select should be set to the Event mode in the Alarm Out setup screen Schedule tab Highlight the desired box under the Notify h...

Page 68: ...ive settings with 1 being the least sensitive and 5 being the most sensitive You can adjust the minimum number of detection blocks that must be activated to trigger a motion alarm Highlight a box unde...

Page 69: ...ups are selected or cleared using the camera buttons Press the button to display the menu screen The menu on the setup screen has the following functions Figure 77 Motion Detection Zone menu Select Ac...

Page 70: ...d action the camera you select should be set to the Event or Time Event recording mode in the Record Schedule setup screen Highlight the box under the Alarm Out heading and press the button A list of...

Page 71: ...elected camera s input You can save your Motion Detection changes by highlighting Save and pressing the button Selecting Cancel exits the screen without saving the changes Video Loss Screen Highlight...

Page 72: ...and press the button A list of Alarm Outputs appears You can associate as many Alarm Outs with that camera as you wish When the DVR detects video loss on the selected camera it will trigger output si...

Page 73: ...Highlight Text In in the Event menu and press the button The Text In setup screen appears Figure 81 Text In Settings screen The DVR can be set to react to text input from devices such as ATMs Automate...

Page 74: ...on Select your device from the list NOTE The following description is for a Generic Text Device The screen changes for different types of text input devices and there will be different parameter boxes...

Page 75: ...limiter character s Highlight the box beside Ignore String and press the button Use the virtual keyboard to enter any strings of text that you want the DVR to ignore Refer to the device manufacturer s...

Page 76: ...ion the alarm output and beep you select should be set to the Event mode in the Alarm Out setup screen Schedule tab Highlight the box beside Notify and press the button You can toggle the entire list...

Page 77: ...ls ranging from 1 hr to 30 days or Never appears You can select the interval that you want the DVR to run self diagnostics on the system recorder and Alarm Inputs If a time has been set in the Interva...

Page 78: ...to the hard disk drive manufacturer s documentation for the correct temperature setting When the temperature of hard disk drive exceeds the defined threshold the system triggers an alert Highlight th...

Page 79: ...button You can toggle the entire list On and Off by highlighting Notification and pressing the button You can toggle the individual items On and Off by highlighting that item and pressing the button H...

Page 80: ...t menu Check Alarm In and Check Recording will be highlighted when each event is detected based on the settings you made in the System Event setup screen in the Event menu Disk Full will be highlighte...

Page 81: ...er 2 Installation it is ready to record Live Monitoring As soon as the DVR completes its initialization process it will begin showing live video on the attached monitor and playing live audio through...

Page 82: ...reeze the current image on the screen until you press the button again While in the Freeze mode the icon displays in bottom left corner if Freeze is selected in the Display setup screen OSD tab To dis...

Page 83: ...the system the user can control PTZ cameras The DVR will control cameras with Pan Tilt and Zoom capabilities Press the PTZ button to enter the PTZ mode and press the button again to exit the PTZ mode...

Page 84: ...ialog box will appear Select the number you want to assign to the preset and press the button Use the virtual keyboard to enter the preset name Press the button to load the PTZ preset and the Preset V...

Page 85: ...d on the screen Use the arrow buttons on the toolbar to pan or tilt the camera to the direction you want and other individual controls on the toolbar perform the following functions as described below...

Page 86: ...to the previous screen unless another event has occurred If you want to return to the live monitoring mode before the dwell time has elapsed press the DISPLAY button or one of the camera buttons Cove...

Page 87: ...displaying cameras sequentially Press the SEQUENCE button or select Sequence On again to stop sequencing on the Spot Monitor Any cameras that are Off have lost video or are set to Covert unless the us...

Page 88: ...same as pressing the FREEZE PTZ and SPOT buttons as described above in the Live Monitoring section of this chapter Selecting Zoom zooms in on the live image While in the zoom mode there are two ways...

Page 89: ...ions in Chapter 2 Installation it is ready to record The DVR will start recording based on the settings you made in the Record setup screen See Chapter3 Configuration Recycle On or Recycle Off The fac...

Page 90: ...view recorded image Once video has been recorded you can view it by pressing the PLAY PAUSE button When playing video for the first time the DVR will display the most recent image When playing video...

Page 91: ...he DVR to the Search mode Camera Buttons 1 to 16 Pressing a camera button will display that camera full screen DISPLAY Button Pressing the DISPLAY button will cycle the display through the different s...

Page 92: ...owing search toolbar will display Figure 97 Mouse Playback controls Clicking on the left side exits the toolbar If you want to display the toolbar again position the mouse pointer on the screen Change...

Page 93: ...ls y Event Log Search Selects video from the event log see below for more details y Text In Search Searches text input strings see below for more details y Motion Search Searches motion events see bel...

Page 94: ...selected time a message appears alerting you that no image was recorded at that time The PLAY PAUSE RW FF Jog and Shuttle can now be used to review the surrounding video Calendar Search Figure 100 Cal...

Page 95: ...ed date and time will display The PLAY PAUSE RW FF Jog and Shuttle can now be used to review the surrounding video NOTE It is possible that no recorded image displays on the current screen Press the D...

Page 96: ...hen set to On the search will be from the first recorded image Highlight the box beside To and press the button to toggle between On and Off When set to Off you can enter a specific Date and Time When...

Page 97: ...nput Highlight the box beside Record Channels and press the button You can select the cameras that you want to search for any reports of event recorded data The DVR will display the events not the cam...

Page 98: ...ge of the event Pressing the PLAY PAUSE button will start playing the event video segment Pressing SEARCH STOP returns to live monitoring NOTE It is possible that no recorded image displays on the cur...

Page 99: ...ant to search for text input Highlight the Text Input Device box and press the button Select your Text Input Device from the list NOTE The following description is for a Generic Text Device The screen...

Page 100: ...mera full screen The Motion Search screen displays a list of motion events Use the arrow buttons to highlight the event for which you would like to see video Pressing the button will extract the video...

Page 101: ...search for motion is nearly identical to setting up the DVR for Motion Detection Please refer to Motion Detection Screen in Chapter 3 Configuration for more detailed instructions on setting up the det...

Page 102: ...creen And press the FREEZE button again will set the ending point of video to be clip copied by displaying the Clip Copy screen Pressing and holding the FREEZE button for more than two seconds while i...

Page 103: ...lays update the firmware of the installed CD RW drive or DVD RW drive Please follow the instructions described in Chapter 3 Configuration System Information section The DVR automatically assigns a fil...

Page 104: ...o clips If the external drive is shut down or the USB cable is disconnected while copying video clips THE DVR SYSTEM MAY NOT WORK NORMALLY OR THE EXTERNAL DRIVE COULD BE DAMAGED and you will get an er...

Page 105: ...rties General File System If the file system is NOT FAT32 format format the USB IDE hard disk drive using the FAT32 format 5 If the USB IDE hard disk drive is not partitioned go to Administrative Tool...

Page 106: ...n the FDISK utility by clicking Start then RUN Type fdisk and click OK 6 When the MS DOS command prompt appears type Y and hit the enter key 7 In the FDISK Option menu choose 5 Change current fixed di...

Page 107: ...recordable CD insert the CD in your computer s CD drive Double clicking the target clip file starts the ClipPlayer program NOTE It is suggested that the computer used for the ClipPlayer program has a...

Page 108: ...e beginning of the video clip Click the to play the video clip in fast reverse Click the to go back one frame of the video clip Click the to play the video clip Click the to go forward one frame of th...

Page 109: ...n icons display in bottom right corner indicates the clip file has not been tampered with and indicates the system has detected tampering NOTE If the VGA card or monitor for your PC does not support 6...

Page 110: ...settings Live Video Very Bright If a cable is attached to the Loop connector make certain it is connected to a properly terminated device DVR has stopped recording If hard disk drive is full you will...

Page 111: ...ector Pin Outs I O Connector Pin Outs AI 1 to 16 Alarm Inputs 1 to 16 GND Chassis Ground 9 connectors AO 1 to 16 Alarm Outputs 1 to 16 ARI Alarm Reset In RS485 Connector Pin Outs Master Unit Slave Uni...

Page 112: ...User s Manual 100 Appendix E Map of Screens...

Page 113: ...etup Begin Setup End Remote Setup Change Remote Setup Fail Setup Imported Setup Import Failure Setup Exported Setup Export Failure Setup Export Cancelled Schedule On Schedule Off Panic On Panic Off Cl...

Page 114: ...found 102 Extracting package failed 103 LILO failed 104 Rebooting failed 105 Invalid package 106 Odd firmware upgrade failed 300 Remote connection failed 301 Remote network error 302 Remote upgrade is...

Page 115: ...File already existed 6 Not enough space 7 Creating temporary file failed 8 Opening disk failed 9 Formatting disk failed 10 Database has been changed 11 Appending failed 12 Bad sector 13 No executable...

Page 116: ...5mA 12V 30mA 5V Alarm Reset Input 1 TTL Internal Buzzer 800dB at 10cm Network Connectivity 10 100 Mbps Ethernet RJ 45 RS 232C for external modem Audio Input RCA Input 4 Line In Audio Output RCA Outpu...

Page 117: ...t a jumper on Master and connect to the Secondary IDE channel GENERAL Dimensions W x H x D 16 9 x 3 5 x 15 9 430mm x 88mm x 405mm Unit Weight 22 5 lbs 10 2kg Shipping Weight 27 6 lbs 12 5kg Shipping D...

Page 118: ...or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users shou...

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