OWC Jupiter Mini-SAS
WArrAnty infOrMAtiOn
You will be responsible for shipping and handling charges to OWC in the United States of America for any return shipping under
this limited warranty. If your product is within its warranty period and return of your product is required, your OWC service
representative will issue a Return Material Authorization Number (RMA#) that you must include with your return. You may also
request a RMA# here:
http://eshop.macsales.com/Service/RMA_Request.cfm
. Returns without RMA #’s clearly marked on the
outside of packaging are not accepted by OWC. RMA #’s are valid for 15 days. You will have only 15 days from issuance of a RMA#
to complete return of your product, or you must contact OWC within your warranty period for a new RMA#. OWC disclaims all
liability for products returned without a valid RMA number, as well as for all products returned without proper authorization for
return pursuant to the RMA. OWC expressly disclaims damage or loss as a result of your unauthorized return of products to OWC.
Unless otherwise specified by OWC, you must return the entire product to OWC in original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. If the Limited
Warranty is applicable, and OWC sends replacement of defective parts with new or re-furbished parts or exchange of the product,
or refund, OWC will be responsible for shipping and handling return charges to you. If the Limited Warranty is not applicable,
OWC will ship the product back to you freight collect.
In accordance with applicable law, OWC may require that you furnish proof of purchase details and/or comply with registration
requirements before receiving the benefits of this Limited Warranty. OWC owns all parts removed from repaired products and,
in most instances, you will be required to return defective parts to OWC. Please refer to the accompanying documentation and
Owner’s Manual for more details on this and other matters on obtaining warranty service. OWC, at its discretion may provide
you the option of a cross shipment during the duration of the Limited Warranty. Any advance replacement or cross shipped
parts require a credit card hold of funds and are shipped via ground within the United States, or 2-5 day service internationally,
and faster freight may be available at your own expense. Please contact your knowledgeable OWC service representative for
more details.
**BEFORE YOU SHIP PRODUCT(S) TO US, MAKE SURE TO BACK UP THE DATA ON THE HARD DRIVE(S), SOLID STATE DRIVE(S)
AND ANY OTHER STORAGE DEVICE(S) IN THE PRODUCT(S). YOU ARE RESPONSIBLE FOR REMOVING ANY CONFIDENTIAL,
PROPRIETARY OR PERSONAL INFORMATION AND REMOVABLE MEDIA SUCH AS SIM CARDS, FLASH DRIVES, DVDS/
CDS, OR OTHER MEDIA. WE ARE NOT RESPONSIBLE FOR ANY OF YOUR CONFIDENTIAL, PROPRIETARY OR PERSONAL
INFORMATION; LOST OR CORRUPTED DATA; DATA OR VOICE CHARGES INCURRED; OR DAMAGED OR LOST REMOVABLE
MEDIA. PLEASE, ONLY INCLUDE THE PRODUCT COMPONENTS REQUESTED BY OWC. OWC RESERVES THE RIGHT TO
DISCLOSE ANY RECEIVED INFORMATION OWC DEEMS NECESSARY TO SATISFY ANY APPLICABLE LAW, REGULATION,
LEGAL PROCESS OR GOVERNMENTAL REQUEST.
OWC takes your data storage needs seriously so please
immediately if you have any questions, concerns or suggestions.
See also OWC’s Terms of Sale located at
http://eshop.macsales.com/service/terms/sale
, which are hereby incorporated
herein and made a part hereof by this reference. If the Terms of Sale should conflict with this Limited Warranty, this
Limited Warranty shall control.
Updated: October 29, 2012
26
