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OWC Jupiter Mini-SAS      

SySteM MAintenAnCe

sYsTeM MaInTenanCe

3.1 REPLACING COMPONENTS

3.1.1 Power supply Unit (PsU) Modules

The Jupiter Expander Rack 835 storage system comes with a hot swappable 1+1 redundent power supply, 

meaning the Jupiter unit can tolerate one PsU module failing and can be serviced while powered on.  When both 
PsU modules are healthy the power load is automatically balanced between them.  In the event of a PsU module 
failure, an alarm will sound and the fan system status light on the front of the Jupiter unit will be red.  To replace 
the problematic PsU module:

1.  Identify the failed PsU module by seeing 

which module does not have its leD lit.

2.  loosen securing screw, using a screwdriver if 

necessary.

3.  after loosening the screws, pull the PsU 

module out using the black handle.  If it does 
not slide out, try loosening the securing screw 
more and pulling again.

4.  after removing the failed PsU module, insert 

the new module making sure it is fully seated 
inside the PsU.  

5.  Hand-tighten the securing screw.  a flathead 

screwdriver can be used but it is not 
necessary.  If using a screwdriver, do not over 
tighten the screw as it may be necessary to 
loosen using fingertips only. 

6.  after securing the new PsU module in place, 

plug in the power cord and turn the unit on if 
it is not already.  

3.1.2 fans

The Jupiter expander Rack 835 storage system has hot swappable fan modules.  In the event of a fan failure the fan 
system status light on the front of the Jupiter will be red.  To replace a problematic fan module:

1.  Identify the failed fan by feeling and looking at 

each fan module.  often the fan module will 
not be spinning at all or as fast as the other 
healthy one.  You can also use the Jupiter 
Command Center application to identify the 
failed fan.

2.  Using fingers or a Phillips screwdriver, loosen 

the thumbscrew on the failed fan module as 
pointed to in 

Figure 3.1.2a

.

Figure 3.1.1a

Securing

screw

Securing

screw

Removal 

handle

Figure 3.1.2a

Thumbscrew

13

Summary of Contents for 6G-ER835-xxxx

Page 1: ...OWC Jupiter mini SAS Expander Rack 835 Assembly Manual User Guide 6G ER835 xxxx...

Page 2: ...ported Drives p 3 1 4 PACKAGE CONTENTS p 3 1 5 FRONT VIEW p 4 1 5 1 Drive Trays p 4 1 5 2 System Status Lights p 4 1 6 REAR VIEW p 5 1 7 SIDE VIEW p 5 1 8 INTERNAL VIEW p 6 2 SYSTEM SETUP 7 2 1 RAIL I...

Page 3: ...6 1 BEFORE CONTACTING TECHNICAL SUPPORT p 22 6 2 TECHNICAL SUPPORT HOURS OF OPERATION p 22 7 WARRANTY INFORMATION 23 8 LEGAL 27 8 1 END USER LICENSE AGREEMENT p 27 It is recommended that you remove a...

Page 4: ...s or hard drives to best fit your storage needs Jupiter is available as a standalone storage solution and as a RAID storage subsystem that supports RAID 0 1 5 6 10 50 60 and JBOD Connectivity With Jup...

Page 5: ...ty with a 48 hour turnaround time 1 2 2 Benefits High performance Flexible SATA SAS array architecture optimizes cost 8 external high speed SAS ports for maximum mass storage connectivity SATA SAS int...

Page 6: ...D Rack Compatibility Square hole and round hole mounting Included rails supporting up to 19 48 26cm width and 30 762mm depth Environmental Operating 32 F to 131 F 0 C to 55 C 5 to 90 non condensing No...

Page 7: ...nnector pin 11 and will flash a fast steady blue when installed into Jupiter 1 5 2 System Status Lights The system status lights on the front upper right of the Jupiter Expander Rack provide an at a g...

Page 8: ...hrough it Either connection can function as a host link or an expansion link though one must always be a host link 3 Fan Modules The Jupiter Expander Rack 835 has two externaly mounted swappable fan m...

Page 9: ...C Jupiter Mini SAS Introduction 1 5 INTERNAL View 1 Backplanes 2 Backplane mini SAS Connections 3 System Board mini SAS Connections 4 Fan Modules 5 System Board 6 Mini SAS Data Cables 4 4 5 6 3 1 2 6...

Page 10: ...the Jupiter unit remove the securing screw from the rail on the left and right sides as seen in Figure 2 1b 4 Once the securing screws have been removed remove the rail arm from the Jupiter unit by sl...

Page 11: ...e rail as seen in Figure 2 1f 8 Secure the rear rail extension to your rack use two of the included M5 pan head screws as seen in Figure 2 1g 9 After securing the rear rail extension to your rack secu...

Page 12: ...the rack rails where the unit will be installed into 3 Visually align the unit rails with the rack rails 4 Once aligned evenly slide the unit rails into the rack rails Do not release the unit until it...

Page 13: ...t as shown in Figure 2 2 2a 4 Using the handles pull the rack toward you until it is stopped by the safety latches 5 It is recommended to have a second person assist the removal at this point Press th...

Page 14: ...e guide rails within the bay 3 Push the drive in using the front frame of the tray or the release button as seen in Figure 2 3 1a until it is seated into the backplane connector DO NOT push the drive...

Page 15: ...a host link 2 4 2 Power Connections The Jupiter Expander Rack 835 has two externaly mounted redundant and hot swappable power supply unit PSU modules for increased reliability and easy serviceability...

Page 16: ...ter removing the failed PSU module insert the new module making sure it is fully seated inside the PSU 5 Hand tighten the securing screw A flathead screwdriver can be used but it is not necessary If u...

Page 17: ...with the wires rests against the bottom of the carrier and plug in the fan connector wire into the connector board as shown in Figure 3 1 2c 7 Using the four Phillips screws removed in step 4 secure...

Page 18: ...it as discussed in the 2 3 2 Drive Removal section 2 Using a Phillips screwdriver remove the four side screws holding the drive in the tray as shown in Figure 3 1 3a 3 Take note of the drive orientati...

Page 19: ...he back of the unit as pointed to in Figure 3 1 4a 4 Disconnect the following from the expander board using Figure 3 1 4b and Figure 3 1 4c as guides Two red mini SAS SFF 8087 cables Rear right fan ca...

Page 20: ...all connections have been made affix the top cover and secure with the thumbscrew 11 Install the Jupiter storage unit into your desired location 12 Upon powering on the Jupiter storage unit check to m...

Page 21: ...piter Command Center companion application Please download the latest version of Jupiter Command Center from http www macsales com jupiter downloads For information on using Jupiter Command Center ref...

Page 22: ...A Yes see compatibility list at www macsales com Jupiter for a list of 3rd party card support and any limitations the 3rd party card may have with Jupiter Q Why can t I use the Jupiter Command Center...

Page 23: ...nnections Q How many Jupiter Expander systems can I chain together A While in theory many more can be chained to each other for performance reasons it is recommended that no more than 3 Jupiter Expand...

Page 24: ...to see which on is bad Before doing a process of elimination make sure all data cables are disconnected and try running the unit with one PSU two PSU on the 16 bay at a time If no faulty PSU module is...

Page 25: ...ex cfm If you still need support please have the following available to you The serial number s of the item s Your invoice number What operating system you are using Which kind and model of computer y...

Page 26: ...obtain service See www macsales com jupiter for more details Limited Warranties on Jupiter storage systems are non transferable and only provided to original OWC customers and original customers of OW...

Page 27: ...ly used for personal family or household purposes THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTIO...

Page 28: ...ICABLE LAW YOU MAY ONLY RECOVER DIRECT DAMAGES THAT ARE BY AGREEMENT LIMITED SOLELY TO THE AMOUNT YOU PAID FOR THE JUPITER STORAGE PRODUCT THAT IS THE SUBJECT OF YOUR CLAIM YOU AGREE NOT TO SEEK TO RE...

Page 29: ...comply with registration requirements before receiving the benefits of this Limited Warranty OWC owns all parts removed from repaired products and in most instances you will be required to return def...

Page 30: ...Software for backup purposes only provided You affix to such copy all copyright confidentiality and proprietary notices that appear on the original You may not rent lease lend redistribute or sublicen...

Page 31: ...that has been modified to alter functionality or capability without the written permission of OWC f to damage caused by normal wear and tear g to products for which OWC has not been paid h to damage...

Page 32: ...LOCATION FROM YOUR JUPITER PRODUCT AND ITS SOFTWARE YOU AGREE NOT TO SEEK TO RECOVER ANY OTHER DAMAGES INCLUDING CONSEQUENTIAL LOST PROFITS SPECIAL INDIRECT INCIDENTAL OR PUNITIVE DAMAGES FROM OWC ITS...

Page 33: ...government s rights in software supporting documentation and technical data are governed by the restrictions in the Technical Data Commercial Items clause at DFARS 252 227 7015 and DFARS 227 7202 Man...

Page 34: ...Copyright 2009 12 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations 12 26 2012 CH...

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