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OWC Jupiter Mini-SAS      

Appendix

aPPenDIx

5.1 FAQ

Q: 

What is sas and mini-sas?

A: 

'sas' stands for 'serial attached sCsI'. It is a serial interface that is used to transfer data to and from computer 

storage devices. It is backwards-compatible with the saTa interface, but contains more features and is typically used in 
enterprise applications such as san systems.

Mini-sas is a type of sas cable connection that allows the transfer of information between sas devices. each mini-sas 
connection contains four sas channels.

Q: 

What is Das and san?

A: 

'Das' stands for 'Direct attached storage'. It describes a simple storage configuration in which the storage device is 

connected directly to the host computer, usually by a single connecting cable. This allows a single user to connect to a 
single storage device at one time.

'san' stands for 'storage area network'. a san is a network that provides multiple computers access to a shared pool of 
storage devices. san has many benefits over simple Das setups, including scalability, speed, capacity, and redundancy.

Q:

 Can I purchase additional drive trays and drives for my Jupiter units?

A: 

Yes, visit 

www.macsales.com/Jupiter

 for more information on getting the correct drives and drive trays for your model 

of Jupiter.   

Q: 

What mini-sas cards are compatible/recommended for use with Jupiter?  Can I use my existing 3rd party mini-sas 

controller cards?  

A: 

Yes, see compatibility list at 

www.macsales.com/Jupiter

 for a list of 3rd party card support and any limitations the 3rd 

party card may have with Jupiter.  

Q: 

Why can't I use the Jupiter Command Center application to manage my Jupiter system when I use a 3rd party card?

A:

 Jupiter Command Center was built to specifically manage all the components of Jupiter.  3rd party equipment will 

have varying degrees of support by the Jupiter Command Center application.  Please see the compatibility list available 
at 

www.macsales.com/Jupiter

 for more information.  

Q: 

How do I update Jupiter's firmware? 

A: 

firmware updates can be done via the Jupiter Command Center application.  Information on updating can be found 

in the Jupiter Command Center manual.  To download the latest version of the application and manual, visit 

www.

macsales.com/Jupiter

.

Q: 

Does Jupiter expander Rack 835 always need to be direct attached to my computer or server?

A: 

no, you can use one of the Jupiter switches to allow for simultaneous host access to a storage unit.  Depending on 

how this is set up, san software such as apple's xsan or Tiger Technology's metasan may be required.  

Q: 

Can I connect multiple host systems or servers to the same Jupiter storage system?

A:

 Yes. Using one or more Jupiter switch, you can connect multiple Jupiter storage devices to multiple computers. You 

can use the Jupiter Command Center software to allocate storage pools to individual computers, or you can create a 
san with the integration of additional third-party software such as apple's xsan or Tiger Technology's metasan.

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Summary of Contents for 6G-ER835-xxxx

Page 1: ...OWC Jupiter mini SAS Expander Rack 835 Assembly Manual User Guide 6G ER835 xxxx...

Page 2: ...ported Drives p 3 1 4 PACKAGE CONTENTS p 3 1 5 FRONT VIEW p 4 1 5 1 Drive Trays p 4 1 5 2 System Status Lights p 4 1 6 REAR VIEW p 5 1 7 SIDE VIEW p 5 1 8 INTERNAL VIEW p 6 2 SYSTEM SETUP 7 2 1 RAIL I...

Page 3: ...6 1 BEFORE CONTACTING TECHNICAL SUPPORT p 22 6 2 TECHNICAL SUPPORT HOURS OF OPERATION p 22 7 WARRANTY INFORMATION 23 8 LEGAL 27 8 1 END USER LICENSE AGREEMENT p 27 It is recommended that you remove a...

Page 4: ...s or hard drives to best fit your storage needs Jupiter is available as a standalone storage solution and as a RAID storage subsystem that supports RAID 0 1 5 6 10 50 60 and JBOD Connectivity With Jup...

Page 5: ...ty with a 48 hour turnaround time 1 2 2 Benefits High performance Flexible SATA SAS array architecture optimizes cost 8 external high speed SAS ports for maximum mass storage connectivity SATA SAS int...

Page 6: ...D Rack Compatibility Square hole and round hole mounting Included rails supporting up to 19 48 26cm width and 30 762mm depth Environmental Operating 32 F to 131 F 0 C to 55 C 5 to 90 non condensing No...

Page 7: ...nnector pin 11 and will flash a fast steady blue when installed into Jupiter 1 5 2 System Status Lights The system status lights on the front upper right of the Jupiter Expander Rack provide an at a g...

Page 8: ...hrough it Either connection can function as a host link or an expansion link though one must always be a host link 3 Fan Modules The Jupiter Expander Rack 835 has two externaly mounted swappable fan m...

Page 9: ...C Jupiter Mini SAS Introduction 1 5 INTERNAL View 1 Backplanes 2 Backplane mini SAS Connections 3 System Board mini SAS Connections 4 Fan Modules 5 System Board 6 Mini SAS Data Cables 4 4 5 6 3 1 2 6...

Page 10: ...the Jupiter unit remove the securing screw from the rail on the left and right sides as seen in Figure 2 1b 4 Once the securing screws have been removed remove the rail arm from the Jupiter unit by sl...

Page 11: ...e rail as seen in Figure 2 1f 8 Secure the rear rail extension to your rack use two of the included M5 pan head screws as seen in Figure 2 1g 9 After securing the rear rail extension to your rack secu...

Page 12: ...the rack rails where the unit will be installed into 3 Visually align the unit rails with the rack rails 4 Once aligned evenly slide the unit rails into the rack rails Do not release the unit until it...

Page 13: ...t as shown in Figure 2 2 2a 4 Using the handles pull the rack toward you until it is stopped by the safety latches 5 It is recommended to have a second person assist the removal at this point Press th...

Page 14: ...e guide rails within the bay 3 Push the drive in using the front frame of the tray or the release button as seen in Figure 2 3 1a until it is seated into the backplane connector DO NOT push the drive...

Page 15: ...a host link 2 4 2 Power Connections The Jupiter Expander Rack 835 has two externaly mounted redundant and hot swappable power supply unit PSU modules for increased reliability and easy serviceability...

Page 16: ...ter removing the failed PSU module insert the new module making sure it is fully seated inside the PSU 5 Hand tighten the securing screw A flathead screwdriver can be used but it is not necessary If u...

Page 17: ...with the wires rests against the bottom of the carrier and plug in the fan connector wire into the connector board as shown in Figure 3 1 2c 7 Using the four Phillips screws removed in step 4 secure...

Page 18: ...it as discussed in the 2 3 2 Drive Removal section 2 Using a Phillips screwdriver remove the four side screws holding the drive in the tray as shown in Figure 3 1 3a 3 Take note of the drive orientati...

Page 19: ...he back of the unit as pointed to in Figure 3 1 4a 4 Disconnect the following from the expander board using Figure 3 1 4b and Figure 3 1 4c as guides Two red mini SAS SFF 8087 cables Rear right fan ca...

Page 20: ...all connections have been made affix the top cover and secure with the thumbscrew 11 Install the Jupiter storage unit into your desired location 12 Upon powering on the Jupiter storage unit check to m...

Page 21: ...piter Command Center companion application Please download the latest version of Jupiter Command Center from http www macsales com jupiter downloads For information on using Jupiter Command Center ref...

Page 22: ...A Yes see compatibility list at www macsales com Jupiter for a list of 3rd party card support and any limitations the 3rd party card may have with Jupiter Q Why can t I use the Jupiter Command Center...

Page 23: ...nnections Q How many Jupiter Expander systems can I chain together A While in theory many more can be chained to each other for performance reasons it is recommended that no more than 3 Jupiter Expand...

Page 24: ...to see which on is bad Before doing a process of elimination make sure all data cables are disconnected and try running the unit with one PSU two PSU on the 16 bay at a time If no faulty PSU module is...

Page 25: ...ex cfm If you still need support please have the following available to you The serial number s of the item s Your invoice number What operating system you are using Which kind and model of computer y...

Page 26: ...obtain service See www macsales com jupiter for more details Limited Warranties on Jupiter storage systems are non transferable and only provided to original OWC customers and original customers of OW...

Page 27: ...ly used for personal family or household purposes THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTIO...

Page 28: ...ICABLE LAW YOU MAY ONLY RECOVER DIRECT DAMAGES THAT ARE BY AGREEMENT LIMITED SOLELY TO THE AMOUNT YOU PAID FOR THE JUPITER STORAGE PRODUCT THAT IS THE SUBJECT OF YOUR CLAIM YOU AGREE NOT TO SEEK TO RE...

Page 29: ...comply with registration requirements before receiving the benefits of this Limited Warranty OWC owns all parts removed from repaired products and in most instances you will be required to return def...

Page 30: ...Software for backup purposes only provided You affix to such copy all copyright confidentiality and proprietary notices that appear on the original You may not rent lease lend redistribute or sublicen...

Page 31: ...that has been modified to alter functionality or capability without the written permission of OWC f to damage caused by normal wear and tear g to products for which OWC has not been paid h to damage...

Page 32: ...LOCATION FROM YOUR JUPITER PRODUCT AND ITS SOFTWARE YOU AGREE NOT TO SEEK TO RECOVER ANY OTHER DAMAGES INCLUDING CONSEQUENTIAL LOST PROFITS SPECIAL INDIRECT INCIDENTAL OR PUNITIVE DAMAGES FROM OWC ITS...

Page 33: ...government s rights in software supporting documentation and technical data are governed by the restrictions in the Technical Data Commercial Items clause at DFARS 252 227 7015 and DFARS 227 7202 Man...

Page 34: ...Copyright 2009 12 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations 12 26 2012 CH...

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