OWC Jupiter Mini-SAS
WArrAnty infOrMAtiOn
LIMITATIONS ON DAMAGES
FOR ALL CUSTOMERS. THE MAXIMUM AMOUNT RECOVERABLE BY YOU SHALL BE THE AMOUNT YOU PAID FOR THE
JUPITER STORAGE PRODUCT THAT IS THE SUBJECT OF YOUR CLAIM.
EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY AND TO THE EXTENT PERMITTED BY LAW, OWC, ITS PARENT CORPORATION,
NEW CONCEPTS DEVELOPMENT CORPORATION, AND ITS AFFILIATES ARE NOT LIABLE OR OTHERWISE RESPONSIBLE FOR THIRD-
PARTY CLAIMS AGAINST YOU FOR DAMAGES, OR FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT
LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; BUSINESS INTERUPTION,
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY
INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND
PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH
JUPITER STORAGE PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON A JUPITER STORAGE
PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. OWC DISCLAIMS ANY
REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY JUPITER STORAGE PRODUCT BY REPLACING DEFECTIVE PARTS UNDER
THIS LIMITED WARRANTY WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA OR MAINTAINING CONFIDENTIALITY OF DATA.
**AS DESCRIBED ABOVE, OWC IS NOT LIABLE IN ANY MANNER FOR LOST DATA OR RESTORATION OF ANY DATA LOST.
TO MAXIMIZE YOUR DATA PROTECTION, OWC RECOMMENDS THAT YOU MAINTAIN AND IMPLEMENT A COMPLETE
DATA BACKUP AND DISASTER RECOVERY PLAN AND MAINTAIN ADDITIONAL COPIES OF YOUR DATA IN A COMPLETELY
DIFFERENT LOCATION FROM YOUR JUPITER STORAGE PRODUCT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU MAY ONLY RECOVER DIRECT DAMAGES THAT ARE, BY
AGREEMENT, LIMITED SOLELY TO THE AMOUNT YOU PAID FOR THE JUPITER STORAGE PRODUCT THAT IS THE SUBJECT OF YOUR
CLAIM. YOU AGREE NOT TO SEEK TO RECOVER ANY OTHER DAMAGES, INCLUDING CONSEQUENTIAL, LOST PROFITS, SPECIAL,
INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES FROM OWC, ITS PARENT, ITS AFFILIATES, AND ITS OR THEIR EMPLOYEES AND
AGENTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
OBTAINING WARRANTY SERVICE
Prior to contacting OWC, please consult your Owner’s Manual or
for troubleshooting advice and
directions on running hardware diagnostics.
If the Jupiter storage product is still not functioning properly after making use of these resources, please contact the OWC service
representatives or, if applicable, an OWC Authorized Service Provider using the information provided in the Owner’s Manual,
or See
for service representative contact information. An OWC representative or OWC Authorized
Service Provider will help determine whether your Jupiter storage product requires warranty service and, if it does, will inform
you how OWC will assist you. IN DELIVERING ITS WARRANTY SERVICES, OWC MAY RECORD PART OR ALL OF THE CALLS, EMAILS,
OR OTHER CORRESPONDENCE BETWEEN CUSTOMER AND OWC FOR QUALITY ASSURANCE AND REFERENCE PURPOSES.
Upon contacting OWC, you may be required to engage in a remote diagnosis session that requires customer access to the
product, and customer cooperation to provide OWC remote access to, or information about, the product during multiple or
extended sessions. If the OWC representative or OWC Authorized Service Provider determines that your issue is the result
of a defect in materials or workmanship, OWC, at its sole option and discretion, may (1) send replacements of defective parts
with new or re-furbished parts, which may require user-install, (2) arrange for exchange of the product, with same or feature
comparable product, or (3) arrange for refund of purchase price as set forth in this limited warranty statement.
25
