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OWC Jupiter Mini-SAS      

WArrAnty infOrMAtiOn

FOR COMMERCIAL CUSTOMERS (INCLUDING LARGE, MEDIUM AND SMALL BUSINESSES AND GOVERNMENT, 

EDUCATIONAL AND PUBLIC SECTOR CUSTOMERS) AND RESELLERS.  

This paragraph applies if you purchase a Jupiter 

storage product for resale or for commercial or professional purposes.  OWC’S RESPONSIBILITY FOR DEFECTS IN MATERIALS OR 

WORKMANSHIP IS LIMITED TO, AT OWC’S SOLE OPTION AND DISCRETION, EITHER (1) REPLACEMENT OF DEFECTIVE PARTS WITH 

NEW OR RE-FURBISHED PARTS, WHICH MAY REQUIRE USER-INSTALL, (2) EXCHANGE OF THE PRODUCT, WITH SAME OR FEATURE 

COMPARABLE PRODUCT, OR (3) REFUND OF PURCHASE PRICE AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.  

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND REMEDIES SET FORTH HEREIN ARE EXCLUSIVE 

AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, 

STATUTORY, COMMON LAW, CUSTOM, OR ARISING FROM A COURSE OF DEALING, USAGE  OR TRADE PRACTICE. AS PERMITTED 

BY APPLICABLE LAW, OWC SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS NOT EXPRESSLY STATED 

IN THIS LIMITED WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION, STATUTORY OR IMPLIED WARRANTIES (1) OF 

MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY, NON-

INFRINGEMENT, OR WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS; (2) RELATING TO ANY THIRD PARTY PRODUCT OR 

SOFTWARE; OR (3) REGARDING THE RESULTS TO BE OBTAINED FROM THE PRODUCT OR SOFTWARE. 

IF OWC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL 

SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT OWC’S 

SOLE OPTION AND DISCRETION, TO EITHER: (1) REPLACEMENT OF DEFECTIVE PARTS WITH NEW OR RE-FURBISHED PARTS, WHICH 

MAY REQUIRE USER-INSTALL, (2) EXCHANGE OF THE PRODUCT, WITH SAME OR FEATURE COMPARABLE PRODUCT, OR (3) REFUND 

OF PURCHASE PRICE AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.  

FOR CONSUMERS.  

This paragraph applies if you purchase a Jupiter storage product that is normally used for personal, family 

or household purposes.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM 

STATE TO STATE, OR JURISDICTION TO JURISDICTION.

OWC’S RESPONSIBILITY FOR DEFECTIVE PARTS IN JUPITER STORAGE PRODUCTS IS LIMITED TO THE DURATION OF THIS EXPRESS 

LIMITED WARRANTY AND, AT OWC’S SOLE OPTION AND DISCRETION, TO EITHER: (1) REPLACEMENT OF DEFECTIVE PARTS WITH 

NEW OR RE-FURBISHED, PARTS WHICH MAY REQUIRE USER-INSTALL, (2) EXCHANGE OF THE PRODUCT, OR (3) REFUND OF 

PURCHASE PRICE AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.  

TO THE MAXIMUM EXTENT PERMITTED BY LAW IN YOUR STATE OR JURISDICTION, THIS LIMITED WARRANTY AND REMEDIES SET 

FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR 

WRITTEN, EXPRESS OR IMPLIED, STATUTORY, COMMON LAW, CUSTOM, OR ARISING FROM A COURSE OF DEALING, USAGE OR 

TRADE PRACTICE.

AS PERMITTED BY APPLICABLE LAW, OWC SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS NOT 

EXPRESSLY STATED IN THIS LIMITED WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION, STATUTORY OR OTHERWISE, 

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES AGAINST HIDDEN OR 

LATENT DEFECTS. SOME STATES OR JURISDICTIONS DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, 

SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

IF OWC CANNOT LAWFULLY DISCLAIM SUCH WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES 

SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT OWC’S SOLE OPTION AND DISCRETION, 

TO EITHER: (1) REPLACEMENT OF DEFECTIVE PARTS WITH NEW OR RE-FURBISHED PARTS, WHICH MAY REQUIRE USER-INSTALL, 

(2) EXCHANGE OF THE PRODUCT, WITH SAME OR FEATURE COMPARABLE PRODUCT, OR (3) REFUND OF PURCHASE PRICE AS 

SET FORTH IN THIS LIMITED WARRANTY STATEMENT.  SOME STATES OR JURISDICTIONS MAY NOT ALLOW LIMITATIONS ON HOW 

LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS 

EXPIRED.  SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS 

LIMITATION MAY NOT APPLY TO YOU.

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Summary of Contents for 6G-ER835-xxxx

Page 1: ...OWC Jupiter mini SAS Expander Rack 835 Assembly Manual User Guide 6G ER835 xxxx...

Page 2: ...ported Drives p 3 1 4 PACKAGE CONTENTS p 3 1 5 FRONT VIEW p 4 1 5 1 Drive Trays p 4 1 5 2 System Status Lights p 4 1 6 REAR VIEW p 5 1 7 SIDE VIEW p 5 1 8 INTERNAL VIEW p 6 2 SYSTEM SETUP 7 2 1 RAIL I...

Page 3: ...6 1 BEFORE CONTACTING TECHNICAL SUPPORT p 22 6 2 TECHNICAL SUPPORT HOURS OF OPERATION p 22 7 WARRANTY INFORMATION 23 8 LEGAL 27 8 1 END USER LICENSE AGREEMENT p 27 It is recommended that you remove a...

Page 4: ...s or hard drives to best fit your storage needs Jupiter is available as a standalone storage solution and as a RAID storage subsystem that supports RAID 0 1 5 6 10 50 60 and JBOD Connectivity With Jup...

Page 5: ...ty with a 48 hour turnaround time 1 2 2 Benefits High performance Flexible SATA SAS array architecture optimizes cost 8 external high speed SAS ports for maximum mass storage connectivity SATA SAS int...

Page 6: ...D Rack Compatibility Square hole and round hole mounting Included rails supporting up to 19 48 26cm width and 30 762mm depth Environmental Operating 32 F to 131 F 0 C to 55 C 5 to 90 non condensing No...

Page 7: ...nnector pin 11 and will flash a fast steady blue when installed into Jupiter 1 5 2 System Status Lights The system status lights on the front upper right of the Jupiter Expander Rack provide an at a g...

Page 8: ...hrough it Either connection can function as a host link or an expansion link though one must always be a host link 3 Fan Modules The Jupiter Expander Rack 835 has two externaly mounted swappable fan m...

Page 9: ...C Jupiter Mini SAS Introduction 1 5 INTERNAL View 1 Backplanes 2 Backplane mini SAS Connections 3 System Board mini SAS Connections 4 Fan Modules 5 System Board 6 Mini SAS Data Cables 4 4 5 6 3 1 2 6...

Page 10: ...the Jupiter unit remove the securing screw from the rail on the left and right sides as seen in Figure 2 1b 4 Once the securing screws have been removed remove the rail arm from the Jupiter unit by sl...

Page 11: ...e rail as seen in Figure 2 1f 8 Secure the rear rail extension to your rack use two of the included M5 pan head screws as seen in Figure 2 1g 9 After securing the rear rail extension to your rack secu...

Page 12: ...the rack rails where the unit will be installed into 3 Visually align the unit rails with the rack rails 4 Once aligned evenly slide the unit rails into the rack rails Do not release the unit until it...

Page 13: ...t as shown in Figure 2 2 2a 4 Using the handles pull the rack toward you until it is stopped by the safety latches 5 It is recommended to have a second person assist the removal at this point Press th...

Page 14: ...e guide rails within the bay 3 Push the drive in using the front frame of the tray or the release button as seen in Figure 2 3 1a until it is seated into the backplane connector DO NOT push the drive...

Page 15: ...a host link 2 4 2 Power Connections The Jupiter Expander Rack 835 has two externaly mounted redundant and hot swappable power supply unit PSU modules for increased reliability and easy serviceability...

Page 16: ...ter removing the failed PSU module insert the new module making sure it is fully seated inside the PSU 5 Hand tighten the securing screw A flathead screwdriver can be used but it is not necessary If u...

Page 17: ...with the wires rests against the bottom of the carrier and plug in the fan connector wire into the connector board as shown in Figure 3 1 2c 7 Using the four Phillips screws removed in step 4 secure...

Page 18: ...it as discussed in the 2 3 2 Drive Removal section 2 Using a Phillips screwdriver remove the four side screws holding the drive in the tray as shown in Figure 3 1 3a 3 Take note of the drive orientati...

Page 19: ...he back of the unit as pointed to in Figure 3 1 4a 4 Disconnect the following from the expander board using Figure 3 1 4b and Figure 3 1 4c as guides Two red mini SAS SFF 8087 cables Rear right fan ca...

Page 20: ...all connections have been made affix the top cover and secure with the thumbscrew 11 Install the Jupiter storage unit into your desired location 12 Upon powering on the Jupiter storage unit check to m...

Page 21: ...piter Command Center companion application Please download the latest version of Jupiter Command Center from http www macsales com jupiter downloads For information on using Jupiter Command Center ref...

Page 22: ...A Yes see compatibility list at www macsales com Jupiter for a list of 3rd party card support and any limitations the 3rd party card may have with Jupiter Q Why can t I use the Jupiter Command Center...

Page 23: ...nnections Q How many Jupiter Expander systems can I chain together A While in theory many more can be chained to each other for performance reasons it is recommended that no more than 3 Jupiter Expand...

Page 24: ...to see which on is bad Before doing a process of elimination make sure all data cables are disconnected and try running the unit with one PSU two PSU on the 16 bay at a time If no faulty PSU module is...

Page 25: ...ex cfm If you still need support please have the following available to you The serial number s of the item s Your invoice number What operating system you are using Which kind and model of computer y...

Page 26: ...obtain service See www macsales com jupiter for more details Limited Warranties on Jupiter storage systems are non transferable and only provided to original OWC customers and original customers of OW...

Page 27: ...ly used for personal family or household purposes THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTIO...

Page 28: ...ICABLE LAW YOU MAY ONLY RECOVER DIRECT DAMAGES THAT ARE BY AGREEMENT LIMITED SOLELY TO THE AMOUNT YOU PAID FOR THE JUPITER STORAGE PRODUCT THAT IS THE SUBJECT OF YOUR CLAIM YOU AGREE NOT TO SEEK TO RE...

Page 29: ...comply with registration requirements before receiving the benefits of this Limited Warranty OWC owns all parts removed from repaired products and in most instances you will be required to return def...

Page 30: ...Software for backup purposes only provided You affix to such copy all copyright confidentiality and proprietary notices that appear on the original You may not rent lease lend redistribute or sublicen...

Page 31: ...that has been modified to alter functionality or capability without the written permission of OWC f to damage caused by normal wear and tear g to products for which OWC has not been paid h to damage...

Page 32: ...LOCATION FROM YOUR JUPITER PRODUCT AND ITS SOFTWARE YOU AGREE NOT TO SEEK TO RECOVER ANY OTHER DAMAGES INCLUDING CONSEQUENTIAL LOST PROFITS SPECIAL INDIRECT INCIDENTAL OR PUNITIVE DAMAGES FROM OWC ITS...

Page 33: ...government s rights in software supporting documentation and technical data are governed by the restrictions in the Technical Data Commercial Items clause at DFARS 252 227 7015 and DFARS 227 7202 Man...

Page 34: ...Copyright 2009 12 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations 12 26 2012 CH...

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